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POD Management Reviews 

2.083
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Outstanding Concierge Service – Thank You, Taj! I would like to take a moment to recognise Taj, our wonderful concierge at Wallis House, Great West Road. Taj is genuinely one of the nicest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An absolutely amazing experience. Honestly this venue makes you feel like you are abroad with the people representation top notch and the facilities immaculate. Massive compliments to the staff espe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In the three years we’ve been at Wallis House Taj and Anthony have been consistently helpful and cheerful, significantly improving our experience here. They are a great team and work well in concert.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to complement Mariola our cleaning cooperative who is very dedicated, always working hard, with a big smile in her face, keeping Viola House spotless, tidy and organized. She’s also very... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Eigendomsbeheerder
  2. ook in
  3. Bouwadviseur
  4. Vastgoedadviseur
  5. Vastgoedbeheerder
  6. Vastgoedonderhouder

Over POD Management

Geschreven door het bedrijf

Exceptional property management - award-winning care for blocks, estates, and communities

At POD, we set a new standard for property management. We believe that exceptional service is about more than just maintaining buildings, it’s about building trust, supporting communities, and making life easier for everyone who calls your property home. Our award-winning team combines years of expertise with a genuine, people-first approach. We use smart technology and proactive management to prevent issues before they arise, respond quickly when needed, and keep every detail running smoothly.

Who we work with

We proudly partner with some of the UK’s leading developers, freeholders, resident management companies and right to manage companies. From landmark residential developments to vibrant mixed-use communities, our portfolio includes some of London’s and the UK’s most respected addresses. Clients such as Bellway and Berkeley trust us to deliver operational excellence, transparency, and real results.

POD Clients

What we do

Our services cover every aspect of residential property and estate management, including:

  • Block & Estate Management: End-to-end management for residential blocks and estates, tailored to each client’s needs.
  • New Build Consultancy: Supporting developers and owners from pre-completion planning through to handover and ongoing management.
  • Fire Door Inspections: Ensuring compliance and safety with thorough, accredited inspections and reporting.
  • Resident and Client Support: Dedicated help for residents, leaseholders, and clients, with clear communication and fast response times.

We make residents’ lives easier by managing every detail, so they can feel safe, supported, and truly at home. Our collaborative ethos means there’s always someone ready to help, and our systems ensure no query falls through the cracks. Whether you reach out by phone, email, or social media, you’ll speak to a knowledgeable team member who’s empowered to resolve your issue efficiently. Our response times are measured in hours, not days, and our positive customer reviews speak for themselves.

Visit our website Contact Us POD Logo

Our Services

Geschreven door het bedrijf

We are specialists in residential-led block, estate, and community management, delivering well-run, safe, multi-tenure developments with exceptional service and transparency.
Residential Support
Covers all resident-facing services, from communication to experience, ensuring people feel heard, supported, and at home.
Property Operations
We bring together the systems, processes, and logistical expertise to keep every building running efficiently and professionally.
Finance & Compliance
We bring together finance, legal, compliance, and health & safety to ensure governance, accuracy, and protection across all operations.

Safety is our number 1 priority

We put safety first

We put safety first

At POD, the safety and well-being of our residents, clients, and team always come first. We’re proud to hold a 5-star rating from the British Safety Council’s Five Star Occupational Health and Safety Audit, recognising our high standards and commitment to continuous improvement.

Our approach is backed by enthusiastic support from senior management and staff, ensuring excellent standards in Occupational Health, Safety, and Wellbeing across everything we do.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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4,6

Alle reviews

(2.083)

755 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Reception at Wallis House.

In the three years we’ve been at Wallis House Taj and Anthony have been consistently helpful and cheerful, significantly improving our experience here. They are a great team and work well in concert. Our sense of security is much improved knowing that they’re on the desk and we never have to worry about the many deliveries we get, knowing they are in safe hands. We would be lost without them. Much appreciated, thank you.

17 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you so much for your wonderful feedback!

It means a lot to hear that Taj and Anthony have consistently made such a positive difference to your experience at Wallis House over the years. Providing a welcoming, secure, and reliable service is something they both care deeply about, and we're delighted to know their hard work, positivity, and teamwork have given you such peace of mind. We'll be sure to pass on your kind words to them both.

Thank you for your support and for taking the time to share your experience.

POD Management

Beoordeeld met 5 van de 5 sterren

Dorotea is amazing and helpful!

15 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you so much for your kind words!

We're delighted to hear that Dorotea was able to help and make such a positive impression. She genuinely cares about providing great service, so we're sure your feedback will mean a lot to her.

Thank you for taking the time to share your experience and for your support.

Kind Regards
POD Management

Beoordeeld met 5 van de 5 sterren

Shane has been helping me out with a…

Shane has been helping me out with a number of issues and his support has been critical for me. I really appreciate everything he has done!

13 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you so much for taking the time to share your experience.

We're truly pleased to hear that Shane's support has made such a positive difference and helped you through a number of issues. We'll be sure to pass on your kind words to him, as we know they will mean a great deal.

Thank you for your trust and support – it's wonderful to know Shane has been there when you needed him.

Kind Regards
POD Management

Beoordeeld met 5 van de 5 sterren

Thank you Zeeshan from Green Quarter…

Thank you Zeeshan from Green Quarter for being very helpful and assisting my needs. Amazing service!

15 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you for your wonderful feedback!

We're delighted to hear that Zeeshan was able to assist with your needs and provide such amazing service. We'll be sure to share your kind words with him. Thank you for taking the time to leave a review and for your support of Green Quarter!

Kind Regards
POD Management

Beoordeeld met 5 van de 5 sterren

Zeesham at Green Quarter

Zeesham at Green Quarter. Best service. Thank you very much.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you for taking the time to leave your review!

We're delighted to hear that Zeesham provided such excellent service at Green Quarter. We'll be sure to pass on your kind words and appreciation. Thank you for your support!

Kind Regards
POD Management

Beoordeeld met 5 van de 5 sterren

Complement to Mariola cleaning cooperative

I would like to complement Mariola our cleaning cooperative who is very dedicated, always working hard, with a big smile in her face, keeping Viola House spotless, tidy and organized. She’s also very friendly, attentive and kind. She makes a big difference at Viola House doing what she does! And it’s not just one day noticed but always!

15 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you for taking the time to share your wonderful feedback about Mariola. We're delighted to hear how much her hard work, dedication, and positive attitude are appreciated at Viola House. It's fantastic to know that her friendly nature, attention to detail, and commitment to keeping the development spotless make such a positive difference to residents every day. We will be sure to pass on your kind words and recognition to Mariola.

Thank you again for sharing your experience.

Kind Regards
POD Management

Beoordeeld met 5 van de 5 sterren

A very attentive and professional…

A very attentive and professional company. Mr Luke, the manager at Trent Park, is absolutely wonderful. He is always friendly, approachable, and willing to go above and beyond to help with any matter.

15 oktober 2026
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Antwoord van POD Management

Thank you so much for your lovely review. It means a great deal to hear that you've had such a positive experience with our team at Trent Park.

Luke is truly passionate about supporting residents, and we're delighted that his friendly, approachable nature and willingness to go the extra mile have made such a difference. We'll be sure to share your kind words with him, and we're certain they will mean a lot.

Thank you again for taking the time to recognise Luke's efforts and for being part of the Trent Park community.

Kind Regards
POD Management

Beoordeeld met 5 van de 5 sterren

Zeeshan in the green quarter is great

Zeeshan in the green quarter is great. Very helpful and kind !!!!

14 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you for your kind review!

We’re so pleased to hear that Zeeshan has been such a positive help. His friendly and supportive approach makes a real difference, and we know he'll be delighted to hear your feedback.

Thank you for taking the time to share your experience and for your support of the team at Green Quarter!

POD Management

Beoordeeld met 5 van de 5 sterren

Zeeshan at The Green Quarter is very…

Zeeshan at The Green Quarter is very helpful and has always gone above and beyond when needed for me from parcels to bookings.
Really glad to have such professionalism at the Green Quarter.

14 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Zeeshan has consistently gone above and beyond to assist you, whether with parcels, bookings, or any other support you’ve needed.

Providing a professional and helpful service is something we strive for, and we're thrilled that Zeeshan has made such a positive impact on your experience at Green Quarter. We'll be sure to share your kind feedback with him.

Thank you again for your support!

POD Management

Beoordeeld met 5 van de 5 sterren

Nayle is very helpful and…

Nayle has been very helpful and efficient. She handled my case with prompt responses and resolved it to my satisfaction. I truly appreciate her support.

7 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you for taking the time to share your experience. We're delighted to hear that Nayle was able to assist you so efficiently and provide prompt responses throughout your case. We will be sure to pass on your kind feedback to her, and we're pleased she was able to achieve a resolution that met your expectations.

Thank you again for your review and for recognising Nayle's support. We truly appreciate it.

POD Management

Beoordeeld met 5 van de 5 sterren

I had a great experience with GWQ…

I had a great experience with GWQ Development. Shane was very helpful, professional, and supportive throughout the process. The communication was excellent, and I really appreciate the time and effort put into making everything go smoothly. Thank you, Shane, and the GWQ Development team for the great service. Highly recommended!

9 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you for taking the time to share your experience with us. We're delighted to hear that Shane provided such helpful, professional, and supportive service throughout the process.

It's wonderful to know that his communication, dedication, and attention to detail helped make everything run smoothly. We take great pride in delivering a positive experience, and feedback like yours means a great deal to both Shane and the wider team.

We'll be sure to pass on your kind words to Shane. Thank you again for your recommendation and for choosing to share your feedback.

POD Management

Beoordeeld met 5 van de 5 sterren

Excellent service from Shane at GWQ Development

I had a great experience dealing with Shane at GWQ Development. He was extremely helpful, professional and approachable throughout the process. He took the time to listen, answer my questions and make sure everything was handled smoothly.

It’s refreshing to receive such attentive and friendly service. Shane made the whole experience straightforward and stress-free, and I really appreciate his support.

Thank you, Shane, for your excellent customer service and for going the extra mile. Highly recommended!

9 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you so much for your wonderful review. We're delighted to hear that Shane provided such a positive experience at Great West Quarter, and that his helpful, professional, and approachable manner made the process smooth and stress-free for you.

Taking the time to listen, provide clear guidance, and go the extra mile for residents is exactly the level of service we strive to deliver. We'll be sure to pass on your kind words to Shane, who will be thrilled to receive this recognition.

Thank you again for your recommendation and for sharing your experience with us. We truly appreciate your feedback and support.

Kind Regards
POD Management

Beoordeeld met 5 van de 5 sterren

The staff here at Greenwich are very…

The staff here at Greenwich are very helpful on day if moving in.
Most accommodating and friendly and welcoming.
A big shout out for Ahmed, who made the move in day, and helped us.

9 oktober 2026
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Antwoord van POD Management

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you received such a warm welcome on your move-in day and that the team at Greenwich was able to make the experience a positive one.

A special thank you for recognising Ahmed. We're pleased to hear he was so accommodating, friendly and helpful during your move. Moving home can be a busy and stressful time, so it's wonderful to know he helped make the day run smoothly.

We'll be sure to share your kind words with Ahmed and the team. Welcome to your new home, and we wish you all the best settling in!

POD Management

Beoordeeld met 5 van de 5 sterren

Wallis House

Taj on concierge at Wallis House is the GOAT. Always smiling, always helpful and keeps our packages safe. Top man! 🤠

12 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you for taking the time to leave such a fantastic review!

We're delighted to hear that Taj has made such a positive impression at Wallis House. His friendly attitude, willingness to help, and dedication to looking after residents and their deliveries are exactly what we strive for.

We'll be sure to pass your kind words on to Taj. Thanks again for your support, it really means a lot to both him and the team!

POD Management

Beoordeeld met 5 van de 5 sterren

Prompt and courteous response

Prompt and courteous response

12 oktober 2026
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Antwoord van POD Management

Thank you for your kind review. We're delighted to hear that you received a prompt and courteous service from our team.

Providing a responsive and professional experience is always our goal, so it's wonderful to know we met your expectations. Thank you for taking the time to share your feedback.

Kind regards,
POD Management

Beoordeeld met 5 van de 5 sterren

very helpful

11 oktober 2026
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Antwoord van POD Management

Thank you for your kind review. We're delighted to hear that you found our team very helpful.

Providing a friendly and supportive service is what we strive for, so it's wonderful to know we made a positive difference. Thank you for taking the time to share your feedback.

Kind regards,
POD Management

Beoordeeld met 5 van de 5 sterren

Wallis House - Taj & Anthony

We've been based at Wallis House for over a year now! While our experience with the letting company has had its ups and downs, the service from the concierge team, particularly Taj and Anthony, has been nothing short of amazing!

From friendly conversations and helpful tips to welcoming our clients and taking extra care of our parcels, they consistently go above and beyond. We genuinely couldn't ask for more.

You really notice the difference when they're on leave, which says a lot about the care and effort they put into their work.

We're so grateful for everything they do. Thank you, Taj and Anthony! Your hard work doesn't go unnoticed!

11 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you so much for taking the time to leave such a thoughtful review. It really means a lot to hear how much Taj and Anthony have contributed to your experience at Wallis House over the past year.

Your comments perfectly capture the difference that a great concierge team can make. From taking care of parcels and welcoming visitors to simply being a friendly face and offering support when needed, Taj and Anthony consistently strive to go the extra mile. We're especially touched by your observation that their absence is noticed when they're away, as there is no greater compliment to the care and dedication they bring to their roles every day.

We'll make sure your kind words are shared with both of them. Thank you again for recognising their hard work and for being such a valued part of the Wallis House community.

Kind regards,
POD Management

Beoordeeld met 5 van de 5 sterren

Our concierge in Wallis House Taj

Our concierge in Wallis House, Brentford is amazing man, very helpful, polite and friendly this review is for Taj.

10 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you so much for taking the time to leave such wonderful feedback about Taj. We’re delighted to hear that he has made such a positive impression through his friendly, polite, and helpful approach.

Our concierge teams play an important role in creating a welcoming environment for residents, and it's fantastic to know that Taj consistently provides the level of service that makes a difference day to day. We will be sure to share your kind words with him, and we know he will greatly appreciate the recognition.

Thank you again for your support and for recognising Taj's hard work at Wallis House.

Kind regards,
POD Management

Beoordeeld met 5 van de 5 sterren

Gio went out of his way to locate a…

Gio went out of his way to locate a parcel, thanks so much!

7 oktober 2026
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Antwoord van POD Management

Thank you so much for taking the time to share your experience. We're delighted to hear that Gio went the extra mile to track down your parcel for you.

It's colleagues like Gio who make a real difference through their dedication, persistence, and willingness to help, and we're thrilled that his efforts had such a positive impact. We'll be sure to pass on your kind words to him, and we know they'll mean a great deal.

Thank you again for your lovely feedback and for recognising Gio's hard work.

Kind regards,
POD Management

Beoordeeld met 5 van de 5 sterren

James has always been helpful

James has always been helpful. Very friendly and very knowledgeable about everything.

9 oktober 2026
Review zonder uitnodiging
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Antwoord van POD Management

Thank you for taking the time to share your feedback. We’re delighted to hear that James has consistently provided such helpful, friendly, and knowledgeable service.

Our team takes great pride in supporting residents, and it’s wonderful to know that James has made such a positive impression. We’ll be sure to pass on your kind words, which we know will mean a lot to him.

Thank you again for your recommendation and support.

Kind regards,
POD Management

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