Chris has a very good and fast communication, I received a R1250GS, the bike was as described, it is a pleasure to work with such sellers, I hope to deal with them again
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Lees wat reviewers zeggen
Pretty good so far but..... the manual gives no hints on the installation if, as was the case with me, I only had the thumb throttle and not PAS. Also my bike has combined brakes with gear shifters an... Toon meer
Bedrijf heeft geantwoord
Despite having purchased my Ariba Electric bike from miles away, this supplier continues to respond to every small problem that I have experienced - they do so within hours and are extremely helpful... Toon meer
I was looking for a particular Kalkhoff ebike with hub gears and just about every online supplier had none in stock even though they appeared on my Google search. The few that had them had either xs o... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Electric bikes, conversion kits, electric bicycle hire. Largest e-bike store in north of England based in Whitehaven, Cumbria. Find your new E Bike!
Contactgegevens
Unit 8b, Sbneckyeat Road Industrial Estate, CA28 8PF, Whitehaven, Verenigd Koninkrijk
- 01946 690900
- info@powerbikes.uk
- www.powerbikes.uk
4,3
Uitstekend
178 reviews
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Big battery buy
Good fast delivery and great price on a Bosch 500wh battery. I can go twice as far now......
1 december 2020
Excellent customer service
Excellent customer service. Excellent bikes.
11 november 2020
Review zonder uitnodiging
Bought part for electric bike
Bought part for electric bike. Fits perfect, delivered efficiently - bike works better than ever 👍
7 november 2020
5star service from ordering bike online…
5star service from ordering bike online to delivery good communication from guys at power bike overall a very pleasant experience
24 oktober 2020
1500wat ebike conversion kit
What an excellent company to deal with. After being told that my order was out of stock and would be looking at a wait of a week or so I was offered a refund. I decided to wait and that was the best decision I could make. The team where fantastic at getting my order out to me and as I had to wait I was upgraded in every possible way. Now to test the kit out.
17 oktober 2020
The part that I ordered arrived in good…
The part that I ordered arrived in good time, was easy to fit, and did the job.what more can I say.
17 oktober 2020
Had wrong price advertised
Had wrong price advertised, emailed to inform they've cancelled the order due to incorrect price, no apology, no explanation. Seemed rather laid back, can't be bothered attitude for a company that is being boosted by the likes of Klarna Finance.
13 oktober 2020
Antwoord van Powerbikes
Hi Louis,
The email we sent we apologized twice in it. Michelle who sent the email was polite but perhaps a little blunt. We couldn't give an explanation why it happened as we didn't know at the time. Here is the email Michelle sent:
"Apologies I am unsure why this bike is showing on our website for only £19.99 this is definitely an error. I will cancel your order.
If you are interested in this bike it is £2599.00 and depending on what size you require is available May 2021 onwards.
Apologies again I really do not understand how this has happened. "
It turns out that our POS system picked up a lock that happened to have the same part number and added it to the same listing. This has since been corrected.
Your reply to that email:
"Hi,
That is a terrible response to an order even thought you advertised it inccorrectly.
Best wishes"
I'm sorry you feel you have been wronged in such a way you need to leave a negative review.
A great company to get advise from…
A great company to get advice from before purchase . Bike arrived quickly and I was surprised how little there was left for me to do to get on the road . A 15 minute job at the most and I was away . I would recommend both them and the ezego commute bike I bought . I am in my 60 s and I love it , wish I had bought one earlier .
10 oktober 2020
Ordered part for electric bike parts…
Ordered part for electric bike parts delivered quickly and efficiently
5 oktober 2020
Review zonder uitnodiging
Absolutely loved the sensor I’ve gotten…
Absolutely loved the sensor I’ve gotten from here only just seen this email right now that’s how much I’ve been enjoying my e bike thanks to power bikes!! so reliable and quick ! Recommend
1 oktober 2020
Review zonder uitnodiging
bike bits
Good value and prompt service. I will use them again
28 september 2020
Review zonder uitnodiging
Item as described and delivered within…
Item as described and delivered within a week. Ten pounds cheaper than elsewhere.
25 september 2020
Review zonder uitnodiging
Top Notch !!
Nothing is too trivial for guys/gals at Powerbikes
22 september 2020
Review zonder uitnodiging
Superb after sales service
Superb after sales service, been a customer for 3 years now, , always go that extra mile to help, this is the way to run a business, highly recommended, thank you for all the advice.
25 augustus 2020
Review zonder uitnodiging
Staff were excellent and gave great…
Staff were excellent and gave great advice on the different e bikes
24 augustus 2020
Review zonder uitnodiging
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