PRECISE. Reviews 

4.093
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can’t thank Precise Mortgages enough. With an older CCJ on my record, I expected the worst, but they took a sensible approach and still accepted us. The rate was higher than high street options but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always very willing to help you with any questions you have fantastic and friendly staff made me feel at ease taking my first mortgage with them thank you ☺️

Beoordeeld met 1 van de 5 sterren

Got mortgage agreed told would be moving in within 12/14 weeks got excited as its our dream house, dream location paid out £600 for this property with fees. To then have a survey done and then be refu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chelsea Hobbs an absolute star. Held my hand through the whole experiance. Always at the other end of the phone. Happy to chase up solicitors with any queries. The girl deserves a big fat bonus

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheek

Geschreven door het bedrijf

Hello. Welcome to lending without the faff. Our promise is straightforward - to deliver the right products at precisely the right time. Easy peasy. Intermediaries only.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(4.093)

134 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Terrible mortgages ever

Terrible mortgages ever. do not even think to go to them you will lose everything.

25 augustus 2024
Review zonder uitnodiging
Logo PRECISE.

Antwoord van PRECISE.

Hello Mchowdhury
We're very sorry you feel this way. If there is a particular issue you would like to raise, please find further detail about our complaints process here, https://www.precisemortgages.co.uk/customers/contact/how-to-make-a-complaint/
Thank you.

Beoordeeld met 1 van de 5 sterren

Day light robbers plus staff don’t know…

Day light robbers plus staff don’t know what they are doing

23 april 2025
Logo PRECISE.

Antwoord van PRECISE.

Hello Joanne, we're very sorry you feel this way.
If you would like to raise the matter further and provide additional feedback, the information about our complaints process can be found here, https://www.precisemortgages.co.uk/customers/contact/how-to-make-a-complaint/
Thank you.

Beoordeeld met 1 van de 5 sterren

Avoid this company at all costs!

Avoid this company at all costs!! Their service is atrocious. Need a Valuation Fee before they accept your application. Constantly asking for paperwork and updates as they take too long to process your information. You then get declined with no reason! Which isn't any help if you are trying to get your first house. Had half the amount of the mortgage as a deposit but still not acceptable in their eyes! We're supposed to have organised my refund last week! But incapable of doing that so now got to wait another 5 to 7 days for that and having to cancel my weekend away due to all this. Useless. Do not reccomend them one little bit and they call themselves Precise !!

4 april 2025
Review zonder uitnodiging
Logo PRECISE.

Antwoord van PRECISE.

Hello Graeme

Thank you for taking the time to post a review and for your feedback. I can understand your frustration and I'm sorry to hear we weren't able to help with a mortgage this time, however I'm afraid we do charge to provide a valuation for a property.

Your broker should be able to provide you with feedback on your application including the reason we weren't able to progress with your case this time. If they can't, please ask them to speak to their Business Development Manager and they'll be able to provide details from the application directly.

Beoordeeld met 1 van de 5 sterren

Really bad inhumane company..

Really bad inhumane company..
They dragged it on & on for my sister, she answered all their questions & supplied all documents (plus having her pay a valuation check fee of the property she wanted a mortgage for of £365) were the hell they justify this stupid inhumane charge I'll never know, It's actually ridiculous & easy money for them!... just think of the amount of other people in my sisters situation trying to escape the traps of greedy private landlord & get their first home but dragging it on just being awkward & ridiculous. It's not like my sister was borrowing £100,000 or anything it was £70,000. She proved her income etc, had the deposit & everything ready but they were just going round in circles with her now she's looking for another lender as thanks to them she's missed the deadline to get the keys now has to look elsewhere but now she's £365 out of pocket that she would've put toward doing the house up.. my advice is avoid this company at all costs...

27 maart 2025
Review zonder uitnodiging
Logo PRECISE.

Antwoord van PRECISE.

Hello Barry

Thank you for taking the time to post a review and for sharing feedback on your sister's mortgage application. I can understand your sister's frustration and I'm sorry to hear we weren't able to help with a mortgage this time, however I'm afraid we do charge to provide a valuation for a property.

Hopefully we were able to help your sister's mortgage adviser with any questions about your her application, however if you would like to ask them to get in touch with us to look into anything at all, we'll be happy to help.

Beoordeeld met 1 van de 5 sterren

Awful unsympathetic complicated…

Awful unsympathetic complicated company. Due to my wage date changing I needed to change my mortgage pay date and they will not budge and want me to pay my entire month upfront and my usual direct debit 4days later with no comprehension my wages will not stretch that far. They send multiple forms of contact saying the offer financial assistance. THEY DO NOT!! Cannot wait to get away from this mortgage company when the time comes

18 maart 2025
Review zonder uitnodiging
Logo PRECISE.

Antwoord van PRECISE.

Hello

Thank you for getting in touch. I've requested some information privately through Trustpilot, and if you're able to respond there I'll put you in touch with our Financial Services team who can look into your account for you.

Beoordeeld met 5 van de 5 sterren

Good Experience

I like it being straightforward and efficient process till completion.

5 maart 2025
Logo PRECISE.

Antwoord van PRECISE.

Welcome to lending without the faff, Sunil. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

I had a few technical issues on my side…

I had a few technical issues on my side and precise were very good and were patient and extended my offer when required.
The transaction was very clear and communications was excellent

5 maart 2025
Logo PRECISE.

Antwoord van PRECISE.

Great to see 😊 thank you for your review.

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