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Preen & Clean Reviews 

2.715
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I found these guys to be very professional and as promised all windows plus front and back door cleaned to a high standard and no streaks.I have a lot of window and found the price more than competi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really friendly young man came to clean the windows. He worked really hard and it was a very hot day. The windows looked fantastic when he had finished. I will definitely be getting them to come again... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First clean today. Really impressed with the service and especially Brian. Nice guy and actually took pride in his work. The big difference is that he cleaned the frames too which makes all the differ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The guy was here first thing in the morning which was great because I didn't have to stay in the house all day he was kind, courteous and very well mannered. Although there was a couple of smears on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Glazenwasser
  2. Schoonmaakdienst
  3. Dakgotenreinigingsservice
  4. Schoonmaakbedrijf

Over Preen & Clean

Geschreven door het bedrijf

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Geschreven door het bedrijf

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Contactgegevens

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(2.715)

644 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

First clean by Sam what a lovely…

First clean by Sam what a lovely difference. See you in 4 weeks Sam and thank you for keeping me updated throughout the clean my windows look lovelyp

17 juni 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Margaret, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Preen and clean top service

As a new customer the set up of my account was effortless. Kept updated regarding clean date. Really impressed with the professionalism and friendliness of my cleaner. Great job great service.

8 juni 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Mrs Joanne, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 1 van de 5 sterren

2 months and still waiting.

I got my text saying the professional would be over 10-20 April. No show.

I got another text 13th May telling me to expect them tomorrow. I then got another text saying the route had been changed so they were unable to come.

I write this on 15th June. 2 months later than originally planned. Still waiting.

10 april 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi, thank you for your feedback, and we’re really sorry for the frustration caused.

To clarify, you initially signed up on 01/04 and were advised that your first clean would be scheduled for the week commencing 27/04. We understand this didn’t work for you as you mentioned you were going on holiday, so that visit was cancelled at your request.

We then rescheduled and attempted to attend on 14/05. On that visit, our technician reported that access wasn’t available as the gate was locked and there was no response at the property.

We completely appreciate how the timing and communication here may have been frustrating, and we’d really like the opportunity to get this resolved for you. Please feel free to contact our customer service team directly so we can arrange a suitable date and ensure access is confirmed in advance.

Thank you again for bringing this to our attention. Kind Regards, Preen & Clean

Beoordeeld met 5 van de 5 sterren

Excellent window cleaning.

Excellent window cleaning.
Arrived when arranged and windows now sparkling. So pleased with service.

15 juni 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi E Booth, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

I’ve just had my windows cleaned

I’ve just had my windows cleaned, by Peter who was very friendly and did a great job. I’m really happy with this service, thank you. Mary

12 juni 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Mary, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Had our First clean this week and…

Had our First clean this week and absolutely brilliant Cannot fault the service at all, was told they may be streaks the first time and if not happy would come back to clean free ,would recommend them

12 juni 2026
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Antwoord van Preen & Clean

Hi Andrea, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Fabulous customer service

Fabulous service ! From ease of booking, notification of date, service and finally payment.
I would highly recommend this company ☺️

12 juni 2026
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Antwoord van Preen & Clean

Hi Mrs Cooper, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

How refreshing

How refreshing - they came when they promised and did a great job for a fair price.
Communication is great and online payment systems straight forward.....
Thank you so much.

11 juni 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi B C, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

I now have perfectly clean windows.

My windows have been cleaned by Preen and Clean for the first time. I could not be happier with the results. Everything is gleaming. I cannot recommend them highly enough. At last I have a first class window cleaner. I am so glad I have found them.

8 juni 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Shaza, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Very respectful of the property

Very respectful of the property
Does the job and goes.
Just had 1 wash see what the next one is like.
But so far will recommend

6 juni 2026
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Antwoord van Preen & Clean

Hi Waqaas, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Good First Experience

First time using and very happy with the service. Notified the day before and job done efficiently. Thank you

1 juni 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Helen, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 1 van de 5 sterren

Unable to clean 7 windows due to pole…

Unable to clean 7 windows due to pole not been able to reach

5 juni 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Phil, We’re sorry to see your review, though we do completely understand your concerns. Unfortunately, as noted, some of the windows at your property are not safely accessible using our equipment. Reaching them would have required climbing onto a roof or fence, which we are unable to do due to strict safety regulations.

Our technician cleaned all the windows that were safely accessible and completed those to our usual high standard. We also adjusted the charge to reflect that only a portion of the windows could be cleaned.

We appreciate that this may not have met your expectations, and we understand your decision to cancel moving forward given the accessibility limitations. If we had been aware of the layout and access challenges in advance, we would have advised accordingly before the visit.

We do wish you all the best going forward and thank you for giving us the opportunity. Kind Regards, Preen & Clean

Beoordeeld met 1 van de 5 sterren

Not too happy

They have been once and put scratches in our new windows, permanently damaging 2 panes.

They initially said they raised a damage report 2 weeks ago but have not been in contact since, and are now ignoring my attempts to contact them.

This is going to cost me £250 for 2 new windows. Not too happy.

Edit: Still 1 star I'm afraid. They have been out to assess the damage, only following me posting this review. They haven't been in contact with me directly, only through updating their response here, which has claimed they aren't responsible. The scratches weren't there when they arrived, and they were there when they left... And it seems I'm stuck with the bill.

4 juni 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Matt, We’re sorry to hear you feel this way and appreciate you bringing your concerns to us.

We take all claims of damage extremely seriously, which is why we carried out a full review of the situation, including a site visit to your property. During this inspection, we found that the scratches in question were irregular in depth and direction, and notably, similar markings were also present on the inside of the glass.

Our cleaning system uses specialist equipment made from plastic, rubber and nylon bristles and materials specifically designed not to scratch glass. In the rare event that debris becomes lodged in a brush, it would typically leave consistent, uniform marks across the surface, which was not the case here.
Based on these findings, we concluded that the scratches were pre-existing and not caused by our service.

We understand this may not be the outcome you were hoping for, but we always aim to be transparent and fair in our assessments. For complete peace of mind, we are fully insured, and you are welcome to pursue the matter further through our insurers, who would carry out an independent review.

If you would like to discuss this further, please contact us directly and we’ll be happy to assist.

Kind Regards, Preen & Clean

Beoordeeld met 5 van de 5 sterren

Windows clean this morning via jake…

Windows clean this morning via jake they are PERFECT!! Jake as only been with your company for a few days
He's so polite and professional definitely a great asset to your company,
Well done jake👍

4 juni 2026
Review zonder uitnodiging
Logo Preen & Clean

Antwoord van Preen & Clean

Hi poshpaw, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! I now have nice clean windows. So easy to book! Send you a text when they are due to come out and multiple ways to make payment. 100% recommended 👌

27 mei 2026
Logo Preen & Clean

Antwoord van Preen & Clean

Hi Barry, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

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