PrivateFly Reviews 

Beautifully cooperative and excellent service in every way.
From the onset of my phone and email communications with PrivateFly I felt in safe and professional hands. They are efficient, friendly, very attentive and responsive. This flight I arranged was for my parents who are in their early 80s and they were absolutely delighted with the exceptional service, the attentive support at the airports and during their flight from the UK to Switzerland. I would have no hesitation whatsoever in highly recommending PrivateFly.

Smooth flights from Oradea to Munich and back.
Plane was very clean and in good technical conditions.

Very helpful, friendly and professional crew.

Excellent experience from beginning to end. The captain Ben and his co pilote Christina were very helpful and very pleasant. Enjoyable flight , very comfortable seats ! Absolutely delighted !

Every I asked (sweets, catering, champagne...) was there. Pilots have been very nice, a pleasure to fly from barcelona to geneva.

I booked a flight from Aruba to Turks through Privatefly my representative was Axel he is totally amazing professional and went out of his way too check up on me and my family making sure everything was ok , the plane exactly like described very good and the captain and co-pilot were amazing they came too the lounge too introduce themselves and asked us if we had any questions or concerns, great great experience thank you Axel and all Privatefly associates that help us , definitely use them again

Incredible service, everything was enjoyable and thoughtful.

Outstanding service and support from the whole team from booking to admin to flight and transfers. Excellent communication throughout and our anxieties were managed. Our trip was somewhat challenging because of Covid restrictions, entry permits, ministry bureaucracy etc. and PrivateFly worked with everybody to make our trip happen with minimum stress to us. Would definitely recommend them and we will use them again ourselves based on our experience. We thoroughly enjoyed the flight and thank everybody involved for facilitating.

Outstanding customer service, no problem too large or small - Fillippo super efficient!

We used PrivateFly for a significant and important business meeting. From the get go the service was excellent. Quote, admin, pilots, aircraft and timing was first class. I cannot speak highly enough of the service we received, and most importantly the safety, which is obviously key.

Honest Feedback per your instructions: I researched no less than 7 jet companies and I have had a membership with an 8th jet company for 4 years.
My three Sons, their wives and one granddaughter just returned from Turks and Caicos from Colorado and Michigan. Because of the lousy service from the jet company I belonged to was so disappointing, (consistent with comments on two dependable websites), I began my research lasting more than half year. PrivateFly stood out in positive comments repeatedly. Most impressive to me: I believe I understand this company launched in 2008 and survived the Great Recession in this industry!
Next came the capability of the pilots and safety of aircraft. We live in the Rockies and safety for my entire family was Paramount! I learned that the PrivateFly pilots exceed the Argus and even greater elevated level of requirements.
Please note: I was once in Aviation and the charter business... The level of CONSISTANT, gracious, professional, care has been exponential.
The Covid issue was profound in another country. PrivateFly filled out our documents and submitted forms for us for success at every turn. PrivateFly let me select my own caterers.
I'm 67yo, founded a travel agency and again chartered aircraft. The level of Caring and Service is unsurpassed! Ready for the Kicker?! Out of the 8 OTHER companies, Axel and his team at PrivateFly found the MOST REASONABLE PRICE ACROSS THE BOARD!
Cannot recommend highly enough!!!

Having been let down and lied to by commercial airlines numerous times during the Covid pandemic is was a god send to talk to a company that understood the importance of knowing what can and cannot be done when it comes to travel in these difficult times. Both Nick and Gareth made a potentially complicated trip simplicity itself. Simply magical!

Especially know in this corona panic climate it can be very challenging to go from A to B. We had a medical emergency and privately dealt with all nessesary documentations and permissions so that the trip went very smooth. I used this company a lot but Especially this trip showed that you need a reliable aviation partner!

Fantastic service end to end! So very grateful for the ease at which the team got our last minute journey sorted for us.

Thank you.

Private Fly offered us an excellent service. At our first contact, while we prepared our travel, once in the air and even after, they followed up on everything.
Very smooth communication, that's for sure!

Despite Covid 19 regulations, we felt we were in reliable hands.

We highly recommend their professionalism. The sky is their limit...

Thank you very much. It was a great flight and I felt very safe.Very nice plane indeed.
I appreciated the kindness and the savoir-faire of the pilot and co-pilot.
Best regards
Esther Michelle Nissato Paschier

The team at PrivateFly was terrific! They coordinated a trip, sent all the details and helped us with an incredible experience. We will be using them for our future charters. Everyone on the team was responsive, thorough and helpful - three traits we value highly.

The PrivateFly team was able to quickly arrange a flight to our destination. Communication was spot on, and the whole experience smooth and enjoyable.

great service from all of the privatefly team on making this flight happen! not an easy feat given this was my first flight after purchasing a card and required certification of a new provider in Morocco.

I have to add that the entire process, from discovery to purchase to on-boarding, led by Steven, was one of the best sales and service experiences I've encountered in any industry. easy, efficient, and very professional! I'm looking forward to future flights and a long relationship.

rhr

Superbe expérience! pleinement satisfait de l'assistance et du service de l'équipe avant, pendant et après le vol. Je recommande!

Très bonne société. Que ce soit pour la recherche de la meilleure option de vol et jusqu'au feedback. Je recommande PRIVATE FLY