Very helpful staff I have been going into the shop for years and the pans I bought years ago are still going strong, they are expensive but do last for years , this time bought a salad bowl and the se... Toon meer
Locatie
Wijzig locatieUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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Lees wat reviewers zeggen
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... Toon meer
Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... Toon meer
Bedrijf heeft geantwoord
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Verenigd Koninkrijk
4,9
Uitstekend
750 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Doncaster outlet shop is very well…
The Doncaster outlet shop is very well stocked with realistic prices.
I was impressed by the helpful and pleasant staff. Would happily recommend a visit.
18 januari 2026
Antwoord van ProCook - Doncaster
We're so glad to hear that you were impressed with our Doncaster shop's stock and prices. We appreciate your positive feedback regarding our helpful and pleasant staff, and your recommendation.
I was advised and purchased exactly…
I was advised and purchased exactly what I required, thank you
15 januari 2026
Excellent customer service from the…
Excellent customer service from the lady that sold us the mixer, very friendly and professional
18 januari 2026
Antwoord van ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent, friendly, and professional service.
Happy shopping experience I like your products for usefulness and…
I like your products for usefulness and style. The staff in the Doncaster store are so friendly and helpful
18 januari 2026
Antwoord van ProCook - Doncaster
We appreciate you taking the time to share your thoughts! We're so happy to hear that you like our products and that the Doncaster staff are friendly and helpful.
Antwoord van ProCook - Doncaster
We appreciate your positive feedback on our great service and good quality products; we are so happy you are pleased!
Really helpful staff
Really helpful staff. Explained differences between different pan sets. Very good choices. Good quality. I have had many items from this store over the years. Always very satisfied.
17 januari 2026
Antwoord van ProCook - Doncaster
We're happy to hear that our staff were helpful in explaining the differences between the pan sets. We appreciate you mentioning our good quality and wide selection. We're glad you're always very satisfied!
Very polite young lady
Very polite young lady. She saw me removing a saucepan from the display, she approached me and offered information on the product. I was impressed by her willingness to help. I have a number of your pans and love them. I don’t recall her name, however I would like to say she is a credit to Procook.
11 januari 2026
Antwoord van ProCook - Doncaster
We're happy to hear about the polite and helpful service you received. It's great to know the team member's willingness to assist made a positive impression. We appreciate you recognizing their contribution and that you love our pans!
Very pleasant assistants
Very pleasant assistants, bought a few pasta and small bowls and they checked every item
15 januari 2026
Antwoord van ProCook - Doncaster
We're happy to hear that you found our assistants pleasant and that they carefully checked your items. Thank you for your positive feedback and for shopping with us!
Very helpful staff and advice
Very helpful staff and advice. No pressure which was great, and a good explanation of the options available to me. I ended up buying a manual vegetable chopper which has proven invaluable for preparing soup which was the intention.
10 januari 2026
Antwoord van ProCook - Doncaster
We're happy to hear that our staff was helpful and provided great advice without pressure. We're glad the vegetable chopper is invaluable for your soup preparation! Thank you for your positive feedback.
Antwoord van ProCook - Doncaster
We appreciate your positive feedback. We are so happy to hear you liked our product and that our staff was helpful to you.
Helpful and polite staff.
13 januari 2026
Antwoord van ProCook - Doncaster
We appreciate you letting us know our staff was helpful and polite; it means a lot to our team.
Antwoord van ProCook - Doncaster
We regret that your experience was not positive. We'll address this to ensure better service. Thank you.
Very helpful staff who were able to…
Very helpful staff who were able to answer questions and give useful advice.
11 januari 2026
Antwoord van ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and gave useful advice.
I am very satisfied
I am very satisfied. The knives are very sharp and comfortable in the hand
11 januari 2026
Antwoord van ProCook - Doncaster
We're happy to hear that you are very satisfied! It's great the knives are sharp and comfortable for you. Thanks for your positive feedback.
Helpful staff
Good service as soon as you entered the shop.
Staff were knowledgeable about the products.
11 januari 2026
Antwoord van ProCook - Doncaster
We appreciate you sharing your experience! We're so happy to hear that you received good service and found our staff knowledgeable upon entering our shop.
Had exactly what we were looking for
Had exactly what we were looking for. Love the shop.
5 januari 2026
Antwoord van ProCook - Doncaster
We're happy to hear that you found what you were looking for! We appreciate you loving our shop and your positive feedback.
Exceptional quality product and staff
Helpful staff understanding and knowledgeable about products
Well presented in store
Rigorous with knife law
Overall exceptional product living upto expectations
10 januari 2026
Antwoord van ProCook - Doncaster
We're happy to hear that our staff was helpful and knowledgeable! We appreciate you noticing our well-presented store, our adherence to knife laws, and that our product met your expectations.
Antwoord van ProCook - Doncaster
We appreciate your positive feedback! We are so happy you enjoyed our personalized service.
Bought a set of pink pans we have used…
Bought a set of pink pans we have used them and are pleased with them.
The lady who served us was very pleasant and had great knowledge about the products.
8 januari 2026
Antwoord van ProCook - Doncaster
We're so glad you are pleased with your pink pans! We appreciate your kind words about the pleasant and knowledgeable team member who assisted you.
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