Very helpful staff I have been going into the shop for years and the pans I bought years ago are still going strong, they are expensive but do last for years , this time bought a salad bowl and the se... Toon meer
Locatie
Wijzig locatieUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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Lees wat reviewers zeggen
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... Toon meer
Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... Toon meer
Bedrijf heeft geantwoord
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Verenigd Koninkrijk
4,9
Uitstekend
750 reviews
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The staff were very helpful.
8 januari 2026
Antwoord van ProCook - Doncaster
We appreciate you letting us know that our staff was very helpful. Thank you for your positive feedback!
Great customer service
Great customer service, such a good recognition for little detail. When I need help they were there and didn't bother when I wanted have a look myself. Great service with products knowledge. Highly recommended 👌
7 januari 2026
Antwoord van ProCook - Doncaster
We're happy to hear you received great customer service and felt supported. It's great to know our product knowledge and attentiveness met your needs. We appreciate your recommendation!
I bought a Pro Cook pan set when I…
I bought a Pro Cook pan set when I moved into my new house , 7 pieces with lids, oven proof, perfect for a trainee chef.
Now 10 years on and the pans are still going strong and apart from a few signs of wear and tear they might just last another 10 years...and my daughter is now a head chef.
More recently I purchased a Pro Cook meat thermometer, the fork type. Never used one before, but self explanatory. It was perfect for Christmas day 😊
16 december 2025
Review zonder uitnodiging
Antwoord van ProCook - Doncaster
We're happy to hear that our pan set has served you well for so long! It's wonderful to know it supported your daughter's journey to becoming a head chef. We're also glad the meat thermometer was perfect for your Christmas day. Thank you for sharing your positive experience.
The person who delt with our purchase…
The person who delt with our purchase was lovely she opened the box to show us the size of the plates asked us if we needed anything else would definitely visit again
7 januari 2026
Antwoord van ProCook - Doncaster
We're happy to hear that the person assisting you was lovely and helpful during your purchase. We appreciate your positive feedback and look forward to your next visit!
Very helpful salesperson
Very helpful salesperson who was knowledgeable about the products and guided us to get what we wanted at a very good price.
7 januari 2026
Antwoord van ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our salesperson was helpful and knowledgeable, and that you got a good price.
The products and its quality
5 januari 2026
Antwoord van ProCook - Doncaster
We appreciate your feedback and are glad you like the product quality. Thanks for your review!
The shop was quite busy
The shop was quite busy, I picked the knives I wanted the gourmet set joined the Que and by the time it was my turn the shop assistant had already got the knives ready for me, nobody pestered as we walked around just left us to it but were helpful when needed.
14 december 2025
Antwoord van ProCook - Doncaster
We're happy to hear that you found the gourmet set you wanted and that the team member was ready for you. We appreciate that you were able to browse without being bothered but received help when required.
Excellent quality and range of products…
Excellent quality and range of products at competitive prices.
Staff very helpful and informative
17 december 2025
Antwoord van ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product quality and prices and found our staff helpful.
Helpful and friendly staff
Helpful and friendly staff. There is a good choice of quality products.
15 december 2025
Antwoord van ProCook - Doncaster
We appreciate your positive feedback! We're so happy to hear that you found our staff helpful and friendly and liked our products.
Very helpful
The sales assistant went over and beyond to help us
She advised on what to buy and then helped to split the bill as it was a present for my daughter and her grandma wanted to go halves
Nothing was too much trouble
Thank you
14 december 2025
Antwoord van ProCook - Doncaster
We're happy to hear that the sales assistant provided exceptional support! We appreciate that they were helpful in your purchase and accommodating with the payment. Thank you for your positive feedback.
Antwoord van ProCook - Doncaster
We appreciate your feedback. We are so glad you had a good experience and found our advice and products helpful.
Great gourmet range
Great gourmet range . I purchased a salad bowl and the assistant was helpful as I wanted to know how to look after it x
16 december 2025
Antwoord van ProCook - Doncaster
We're glad you enjoyed your experience with our gourmet range and salad bowl. We appreciate your positive feedback and that our assistant was helpful in guiding you with your purchase.
Antwoord van ProCook - Doncaster
We're glad you had a quick, easy, and friendly experience. Thank you for your positive feedback; we appreciate it!
Antwoord van ProCook - Doncaster
We appreciate your positive feedback; we are so happy to hear you found our staff's knowledge in the shop excellent.
Always buy from Pro cook fabulous…
Always buy from Pro cook fabulous quality products
11 december 2025
Antwoord van ProCook - Doncaster
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff in the shop were very helpful…
The staff in the shop were very helpful and knowledgeable
11 december 2025
Antwoord van ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was knowledgeable and helpful.
Brilliant sales assistant who gave time…
Brilliant sales assistant who gave time and advice
10 december 2025
Antwoord van ProCook - Doncaster
We're happy to hear that the sales assistant was helpful and provided excellent advice. Thank you for your positive feedback; we appreciate it.
Staff in Doncaster were very helpful.
10 december 2025
Antwoord van ProCook - Doncaster
We appreciate you letting us know our Doncaster staff was very helpful. Thank you for your positive feedback!
Fantastic store - service - products
We have been in today to get some new knives.
We where greeted by the most lovely, polite, knowledgeable lady Tracy who helped us find more than what we were looking for.
We are so very happy with our knives and our magnetic block 😍
We will definitely be back for our next kitchen purchase.
Tracy is a true asset to this company
29 november 2025
Review zonder uitnodiging
Antwoord van ProCook - Doncaster
We're happy to hear that you had such a wonderful experience! We appreciate your kind words about the assistance you received and are so glad you are happy with your new knives and magnetic block. Thank you for your positive feedback; we look forward to your next visit!
Wonderful customer service
Wonderful customer service, so helpful and knowledgable about the products
Delighted with item. Will shop there again and recommend to my friends
17 november 2025
Antwoord van ProCook - Doncaster
We're happy to hear that you had such a positive experience with our team and products! We appreciate your recommendation and look forward to assisting you again.
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