Very easy to get a quote to pickup a long ase clock. I was kept up to date about the pickup which was a couple of counties away & the day before delivery. The morning of the delivery I received an upd... Toon meer
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Lees wat reviewers zeggen
The company provided me with regular updates on progress and the Delivery window period, and they were as good as their word, delivered bang on time my package was handled with care and the driver po... Toon meer
Excellent delivery service! They send regular updates on the delivery day to give you an accurate time your parcel will be delivered! For me this was important as the package was large and heavy and r... Toon meer
The 2 delivery men were both unhelpful and incompetent. The delivery was to my disabled mother in law . They did not know how to angle the furniture to get it into position so tried to do it incorr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Proovia Couriers
Geschreven door het bedrijf
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Contactgegevens
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Verenigd Koninkrijk
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
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Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Really good service kept me updated…
Really good service kept me updated throughout, really reasonable price delivery, and drivers were friendly and followed delivery instructions with care
Very good service
Very good service. Also keeping me informed of the delivery schedule was brilliant
Sabin was very helpful.
Very kind and efficient
Very kind and efficient. Good experience great communication.
Sabin was very good service I recommend…
Sabin was very good service I recommend him
Well within time slot given
Well within time slot given, polite and efficient. Very pleased, would use again.
Sabin great service great vommunica…
Sabin great service great vommunica thank you.
Delayed delivery; surly delivery crew
We paid for a two man delivery as the furniture being delivered had to go to an upstairs bedroom. We made special arrangements to be here on the originally offered delivery date, and were only told on the morning of the delivery that it was not possible. Eventually, after complaining, a new delivery was offered three days later. The two delivery men who came were surly and unhelpful. Although we had paid for the items to go upstairs, they didn’t want to do it. After taking the first item upstairs, the one who spoke English, said he wasn’t sure if they could take the other piece upstairs. Having seen other much larger pieces of furniture be taken up the stairs, I knew it was a fairly simple process, and told him how to do it. They were big men and more than capable of managing the job they were contracted and paid to do, and although they did do it, they were ungracious and disgruntled. One of them also reeked of cigarette smoke. I know it’s a tough physical job, but can you at least send out people who are pleasant and prepared to do their jobs cheerfully. And it would be helpful if they had some command of English.
Very polite and professional service
Very polite and professional service. Prompt accurate and very nice gentlemen. I would use these people every time if I could. Thank you very much. Peter.
Fantastic service
Fantastic service! The delivery guys arrived on time and our items arrived in tip top condition. Thank you!
Sabin very helpful excellent service
Most exceptional courier experience I’ve ever had!
I received excellent communications from Proovia, right from the moment that my purchase was confirmed. Regular updates narrowed my delivery slot from a morning, to a specific hour and, finally, to precise time of day. In fact, delivery was made minutes ahead of schedule. Goods were received in excellent condition, in very good time, and the service was priced reasonably. I hadn’t heard of Proovia Couriers before, but I can certainly say this was the most exceptional courier experience I have ever had, up to now.
Best Courier for sending anything and everything
I couldn't be happier with the service from Proovia Couriers. From start to finish, they handled an expensive piece of equipment with exceptional care and attention, giving me complete confidence that it was in safe hands.
A special mention goes to the driver, Negrila Alexandru, who was incredibly helpful, professional, and arrived exactly on time. Despite the long journey, the equipment arrived in perfect condition without a single mark, which speaks volumes about the care taken during transport.
Great company, lovely people, and outstanding customer service throughout. I wouldn't hesitate to recommend Proovia Couriers and will absolutely be using them again in the future.
Thank you!
– Kaushal
This company was informative and very helpful…
This company was informative and very helpful, even when negotiating a third-floor apartment whilst carrying a huge piece of furniture.
Thank you!
Considering the obstacles
Considering the obstacles - narrow gaps, steps, tight angles, your guys managed brilliantly and were very considerate about the cabinet being delivered. Cannot fault them. Thank you Proovia
Kept us informed of the delivery time
Kept us informed of the delivery time, polite and courteous, brought the packages into the house
Very Good delivery company
Very Good delivery company
Delivered on time and date as promised
Delivdred with care
Prices very compettiable
Highly recomended
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