I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the... Toon meer
Bedrijf heeft geantwoord
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Ordered online and booked an appointment for fitting. Got an online discount. Work was carried out immediately on arrival and car was ready to pickup at the advised time. Great service and price.
Bedrijf heeft geantwoord
Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also h... Toon meer
⭐️⭐️⭐️⭐️⭐️ Flat Tyre Sorted Fast – Stevie’s a Star! Had a flat tyre on a busy workday and dropped into Protyre Kilmarnock hoping for a quick fix. Stevie didn’t just deliver — he went above and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Kilmarnock
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
James Little Street 17, KA1 4AT, Kilmarnock, Scotland, Verenigd Koninkrijk
- 01563 531967
4,3
Uitstekend
814 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Enterprise Car Hire Tire Fix
We arrived at 4:30 in the afternoon with a nail is our Enterprise Car Hire. They bent over backwards to change our tire and get us on our way quickly and efficiently. They didn't have to take us in, but they did and we greatly appreciate it! I wish I had gotten the names of the individuals that assisted us because they went above and beyond to help us out. Thanks again from Texas!
28 augustus 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Kilmarnock
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service and lovely guys
Brilliant service and lovely guys, Stevie talked me through the potential problems and recommended alignment which was spot on. Brilliant guy, will be back!
4 september 2025
Review zonder uitnodiging
I have used Protyre in Kilmarnock a…
I have used Protyre in Kilmarnock a number of times over the years so as I had a nail through my tyre I didn’t hesitate to visit this garage again
Helpful and efficient staff puncture repaired within ten minutes would not hesitate to recommend these guys
2 september 2025
Review zonder uitnodiging
Great experience all round
The boys were great from start to finish, they were quick, caring and made sure i was looked after.
27 augustus 2025
Excellent team.
Team were very friendly, honest & open regarding car repairs. Manager & team very professional.
Would not hesitate to use again.
Highly recommend.
25 augustus 2025
First class service received by the…
First class service received by the staff at Kilmarnock Protyre.
22 augustus 2025
Speedy
Speedy, communicative service.
Also very helpful when I returned for photos of the tyre and to get a form filled out.
Five stars 💫
13 augustus 2025
Antwoord van Protyre Autocare - Kilmarnock
Hello Phill,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service
Excellent service, reliable and very helpful.
11 augustus 2025
Review zonder uitnodiging
Great service before France trip
Used these guys before when i thought i needed a new tyre and they fixed a puncture saving me cash. So straight to them again, taking the van to Europe, so wanted to make sure i was safe tyres wise, already ordered two new tyres that were fitted super fast. Stevie went above and beyond, checking the van and talking me through there great alignment machine. Left very happy and confident for our trip.
8 augustus 2025
Review zonder uitnodiging
Good quick service!
I cannot fault the Kilmarnock team. In particular, the quick service from Stevie, who changed by break pads in no time at all, when I was in a hurry. Thank you!
6 augustus 2025
Antwoord van Protyre Autocare - Kilmarnock
Hello Mrs Mcllroy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service
Great service, quick and easy!!! Would recommend to anyone looking for help on their car!!!
5 augustus 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Kilmarnock
Dear Customer,
We appreciate you taking the time to leave us this fantastic review. We're happy to hear that you found our service at Kilmarnock quick and easy. We appreciate your recommendation!
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
customer care - Protyre
Antwoord van Protyre Autocare - Kilmarnock
Hello Mr Jones,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and advice from Alan and…
Great service and advice from Alan and the guys, got advice for the best tyres for my 4x4 and wheel alignment
21 juli 2025
Review zonder uitnodiging
Steer clear for motorcycles
Steer clear for motorcycles. The garage matched the prices on the Protyre website and got tyres in the next day for me. I had to take the wheels in off the bike (no big deal). They charged slightly less than I was expecting, all good so far; however…. They wrecked my rims. COVERED in scratches and chips: both rims, both sides. “Can’t be avoided” they said “we touched it up with the pen” - they used black marker which will not last and just adds to the mess of my rims. I have fixed punctures on these before, in the middle of the woods, and kept them spotless. I’m gutted tbh. It took them 3hrs to destroy my wheels. AVOID, I should have fitted the tyres myself but thought the free fitting was a bonus, obviously not. This was on Tue 22 July 2025 and my wheels are off a crf300. Go elsewhere they do not deserve your business.
22 juli 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Kilmarnock
Dear Richard Scott,
Thank you for notifying us of your concerns. We are sorry this has happened.
We would like the chance to investigate into this matter further for you, therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent tyres at a good price.
Excellent tyres at a good price, fitted while I waited with tracking checked and adjusted as required to rectify tracking error. An excellent service from friendly staff. Well pleased with my visit and the resulting improvement to my car's handling.
11 juli 2025
Im afraid I wasnt impressed with my…
Im afraid I wasnt impressed with my recent visit, took over an hour to change tyres and I had booked a wheel aligment check to which I didn't recieve any information on that when picked up car.
Very disappointing as I have used garage many times in past
9 juli 2025
Antwoord van Protyre Autocare - Kilmarnock
Dear Michael Mccolm,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fitted us in last minute as my tracking…
Fitted us in last minute as my tracking was off and had to get a new driver side tyre as well. Stevie was quick and handy. Gave us the best price possible and was really reasonable and friendly. Would recommend *****
7 juli 2025
Review zonder uitnodiging
Customer Service Interaction Could Be Better
Tyres are good quality and fitted well but felt customer service interaction could have been more friendly in branch. Not really any interaction at all. Also called the branch on the phone for price of 2 tyres and was quoted over £96 per tyre. Ended up buying the same tyres online and payed a lot less for the tyres. Fitted in same branch I called. Paid around £68 each for same tyres. £136.30 in total. A lot less with online price. Just feels not best customer service for those relying on call. Overall happy with tyres purchased at price I eventually paid. Branch experience may put me off though.
30 juni 2025
Antwoord van Protyre Autocare - Kilmarnock
Dear Duncan Baird,
Thank you for taking the time to raise your conerns. We are sorry to hear that your recent visit to our Kilmarnock branch has not been a positive one for you on this occasion.
Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss your experience further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Antwoord van Protyre Autocare - Kilmarnock
Hello Patricia,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
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