Quick and easy to use.I actually purchased this insurance for my mom who doesn't have Internet access.Took literally minutes to find a great quote,very reasonably priced too.I have used Puffin Insuran... Toon meer
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Lees wat reviewers zeggen
Being first time cat owners I did a lot of research into which pet insurance. Puffin appeared to be the best value with a reasonable excess. I unfortunately did have to claim when one of our resc... Toon meer
Great price, really surprised me considering my existing medical conditions. Very easy to purchase once decided upon on Money Supermarket. One of your purchases you hope you'll never need but so comf... Toon meer
I've rated the online buying process (via Money Saving Expert), 5 stars. I have multiple existing health conditions which were all accepted in the quotation process. The price for a Gold, annual packa... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Puffin Insurance specialise in Travel and Pet Insurance. We focus on value for money, comprehensive policies. We offer a range of cover and optional extras so you can choose the cover that's right for you without paying over the odds.
Contactgegevens
PO BOX 56, SA67 9AN, Narberth, Verenigd Koninkrijk
- 0333 772 0346
- CustomerService@PuffinInsurance.com
- www.puffininsurance.com
4,6
Uitstekend
23K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick and easy to do.
27 augustus 2026
Rubbish service
Rubbish service, i make a claim and refuse, i am going to complaint to OMBUDSMAN SERVICE,, call mail many times no proper reply,, JUST FRAUD…
PUFF2506495
28 augustus 2026
Review zonder uitnodiging
Antwoord van PuffinInsurance.com
Hi,
We're sorry to hear that you're unhappy with the outcome of your claim and the service you've received.
Unfortunately, we're unable to identify your policy or claim from the information provided in your review, and without these details, we're unable to investigate the concerns you've raised.
Please contact us privately with your policy or claim reference and we’ll be happy to look into this further and review the concerns you’ve raised regarding the communication you received.
We’re sorry that you’ve been left feeling this way and would welcome the opportunity to better understand what has happened.
Kind regards, Sarah
Good price and cover.
Easy to understand what you are getting and what the extras are. The prices are very competitive too
26 augustus 2026
Single trip reasonable quote including medical conditions
I had already tried to get a quote from my regular travel ins provider.
They didn't do single trips and when the quote was given it was over £500 pounds. Puffins quote was very good and was for a 4 day trip.
26 augustus 2026
Easy to arrange
Easy to arrange
The process was very straightforward and easy to see different options.
24 augustus 2026
Very easy to follow and a great price
25 augustus 2026
Stay well clear months have passed…
Stay well clear months have passed still no pay out all you get told is a manager will call to discuss, this never happens atma is useless Judy is a liar the only one that has been helpful is Kyra
They are complete scammers I have had to contact solicitors to deal with them now and they contact lying and broken promises
25 augustus 2026
Review zonder uitnodiging
Antwoord van PuffinInsurance.com
Hi,
We're sorry to hear about the experience you've described and appreciate how frustrating this situation must've been.
Unfortunately, we’re unable to identify the policy or claim from the information provided in your review, and without these details, we’re unable to investigate the concerns you’ve raised.
Please get in touch with your claims/policy number and we'll happily look into this further and ensure that your concerns are addressed.
We’re also pleased to hear that Kyra was helpful and will make sure this positive feedback is recognised.
Kind regards, Sarah
EASY TO DO AND GOOD CHOICE OF LEVELS
22 augustus 2026
Puffin clear choice for cover and price
Puffin came out as a clear choice for travel insurance, so we could make an informed decision on which provider to take. Signing up myself and my wife was clear and straightforward.
22 augustus 2026
Very easy to navigate and get a good…
Very easy to navigate and get a good deal. I have used Puffin insurance a few times and its always been great service
22 augustus 2026
Was delighted to find Puffin by means…
Was delighted to find Puffin by means of Martin Lewis identifying them as a good travel insurer for us.
21 augustus 2026
One of the cheapest insurance companies…
One of the cheapest insurance companies providing adequate cover for holiday insurance .
16 augustus 2026
So far so good
Well priced and simple to take out. Puffin insurance seemed to offer the cover we required for a short visit to France. However, can’t comment on how well they deal with an actual claim!
19 augustus 2026
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