I like this company as they were one of the first to bring k beauty and skincare to the U.K. Their original store in central London is small, but fully stocked. However, I do think it needs some love... Toon meer
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Lees wat reviewers zeggen
The products I used were the Biodance masks, Gummy sheet mask Vitamin C, and plumping lip oil they were excellent. I was really happy with the results. However, I found the staffs at the Westfield... Toon meer
The staff were very helpful as this was my first visit and purchase. They knew their products and I'm really enjoying using my new moisturiser.
Visited the store at Westfield, White City & bought some face masks. Staff were friendly, accommodating and attentive. Made recommendations based on my age and goals. Hope they work and if they do, I’... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to PURESEOUL – the UK's No.1 destination for all things K-Beauty since 2019! 🇰🇷 As the nation's leading Korean Cosmetic specialist, we offer over 1000 hand-picked beauty products from more than 50 brands – the largest selection of authentic Korean skincare, makeup, and hair care products in the United Kingdom. 🇬🇧 But wait, there's more! We don't just exist in the virtual world; we have super aesthetic offline stores across the UK (including London, Oxford City, and Westfield Mall) where you can experience the best of K-beauty IRL. Come by, say hi, and try out your next beauty obsession at one of our baby blue wonderland boutiques ✨ Did we mention we're the most trusted K-Beauty store in England? With over 5,000 5-star reviews, you can trust us to pick the best goodies for you. Whether you're a skincare pro or a beauty newbie, PURESEOUL is your friendly guide to all things glass skin. Are you ready to discover the world of K-Beauty with us? Let's do this! 💙
Contactgegevens
70 Charing Cross Rd, London , WC2H 0BJ, London, Verenigd Koninkrijk
- team@pureseoul.co.uk
- www.pureseoul.co.uk
4,5
Uitstekend
12K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really good service and products are…
Really good service and products are great - rally good to buy the travel size to try before you commit to full size bottles
14 september 2026
Antwoord van PURESEOUL
We're glad to hear you are happy with your products! We agree that our travel sizes are a great way to try them out. Thank you for your wonderful feedback!
Easy to order and find thinga on the…
Easy to order and find thinga on the website. Shipping was as expected.
Products well packed.
11 september 2026
One of the boxes in my package was…
One of the boxes in my package was empty and there was no product inside it and nothing had yet been done to rectify this
14 september 2026
Antwoord van PURESEOUL
We’re sorry to hear about your experience.
The item was confirmed to be in the package when it was dispatched from our warehouse, and we’re currently looking into what may have happened during transit. We have been in touch with you regarding this and really appreciate your patience while we look into it further.
This appears to be an isolated incident, but we take your feedback seriously.
I got the tattoo lip tint one of the…
I got the tattoo lip tint one of the best purchases of my life. The beige eyeliner pen is great for highlighting aegyosal
13 september 2026
Great products
My daughter and I love Pureseoul. Great products, prices and friendly staff.
10 september 2026
Friendly staff asking to help and at…
Friendly staff asking to help and at till. However they didn't know what yepoda was when I asked. The shop was small so I wasn't able to get the full range of beauty by joseon. I had to buy the face mask I wanted elsewhere. However there was a good selection of torriden products which were recommended on my skincare app lovi. Even some minis so that was good. I think I will stick to shopping online to get the full range.
13 september 2026
One very helpful assistant (wearing…
One very helpful assistant (wearing glasses sorry don’t know name) one unfriendly possibly boss behind counter served me. Couldn’t get a bag because I hadn’t spent enough seemingly - not ideal when you don’t want products potentially spilling all over your bag. You did ask
13 september 2026
Antwoord van PURESEOUL
Thank you for taking the time to share your feedback. We’re pleased to hear that one of our team members was helpful during your visit.
Bags aren’t dependent on the amount spent in store, so our team would be happy to provide one if requested. Our paper bags are chargeable, however, and we’re sorry if this wasn’t made clear at the time.
We'll ensure your feedback is shared with the team.
The Lady was so helpful in lakeside…
The Lady was so helpful in lakeside shopping, really nice experience and also gave some gift to try very happy
12 september 2026
great service and lovely vibe in there
13 september 2026
Unfortunately
Unfortunately, I have no evidence so far of this product working! As I have bought one bottle I will persevere but I am not optimistic! Yet another product making promises but not delivering. 😕
9 september 2026
Antwoord van PURESEOUL
Thank you for leaving your feedback!
We’re sorry to hear you haven’t seen the results you were hoping for so far. We always recommend giving products some time and sticking with them consistently, as it can take a little while for results to become noticeable.
We hope you’ll see some positive results with continued use.
Amazing as always
Amazing as always. Love this company, the product range, quality and price is fantastic. The stores are bright and welcoming and the staff are always happy to see you and are very knowledgeable in the products
10 september 2026
Antwoord van PURESEOUL
We are so happy to hear that you consistently enjoy our product range, quality, and pricing. We appreciate your kind words about our stores and knowledgeable staff!
It’s nice staff was so lovely and…
It’s nice staff was so lovely and helpful using skin care love it
10 september 2026
I didnt complete my basket
I didnt complete my basket. And not because im a cheapskate because I clearly have trust issues. Offer of 10% discount, which wasn't clear that you have to sign up to also their newsletter. Take myself to checkout with said code it took of 47p on a £47 basket. Nah, i dont even care about the £4, its the ethic of lying that got me.
18 september 2026
Review zonder uitnodiging
Antwoord van PURESEOUL
We’re sorry to hear you were disappointed with your experience. Our welcome discount is available on full-price items only.
From the amount you’ve mentioned, it sounds like there may have been an issue with how the discount was applied to your basket. We’d be very happy to look into this for you, so please feel free to reach out to us directly.
Really pleased with the item and the…
Really pleased with the item and the fast delivery, item came very well packaged and the free samples were and welcome surprise. Thank you so much, I would definitely by from pureseoul again.
9 september 2026
Antwoord van PURESEOUL
We truly appreciate your great feedback and are pleased to hear you had a positive experience with us. We look forward to you shopping with us again!
Nice choice of products and good sales…
Nice choice of products and good sales people.
11 september 2026
Great product
Great product, I enjoy it and I have a strong feeling that it will help
7 september 2026
They were all soo nice and helpful and…
They were all soo nice and helpful and their products are also sooo amazing
10 september 2026
I love PureSeoul
I love PureSeoul. I just wish they had a wider selection. I like that they’re based in the UK so the delivery is much faster than other K beauty sites.
7 september 2026
Antwoord van PURESEOUL
We're so glad you appreciate our fast UK delivery! We are always working to expand our product range and truly value your feedback.
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