The products I used were the Biodance masks, Gummy sheet mask Vitamin C, and plumping lip oil they were excellent. I was really happy with the results. However, I found the staffs at the Westfield... Toon meer
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I like this company as they were one of the first to bring k beauty and skincare to the U.K. Their original store in central London is small, but fully stocked. However, I do think it needs some love... Toon meer
The staff were very helpful as this was my first visit and purchase. They knew their products and I'm really enjoying using my new moisturiser.
Visited the store at Westfield, White City & bought some face masks. Staff were friendly, accommodating and attentive. Made recommendations based on my age and goals. Hope they work and if they do, I’... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to PURESEOUL – the UK's No.1 destination for all things K-Beauty since 2019! 🇰🇷 As the nation's leading Korean Cosmetic specialist, we offer over 1000 hand-picked beauty products from more than 50 brands – the largest selection of authentic Korean skincare, makeup, and hair care products in the United Kingdom. 🇬🇧 But wait, there's more! We don't just exist in the virtual world; we have super aesthetic offline stores across the UK (including London, Oxford City, and Westfield Mall) where you can experience the best of K-beauty IRL. Come by, say hi, and try out your next beauty obsession at one of our baby blue wonderland boutiques ✨ Did we mention we're the most trusted K-Beauty store in England? With over 5,000 5-star reviews, you can trust us to pick the best goodies for you. Whether you're a skincare pro or a beauty newbie, PURESEOUL is your friendly guide to all things glass skin. Are you ready to discover the world of K-Beauty with us? Let's do this! 💙
Contactgegevens
70 Charing Cross Rd, London , WC2H 0BJ, London, Verenigd Koninkrijk
- team@pureseoul.co.uk
- www.pureseoul.co.uk
4,5
Uitstekend
12K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I love PureSeoul
I love PureSeoul. I just wish they had a wider selection. I like that they’re based in the UK so the delivery is much faster than other K beauty sites.
7 september 2026
Antwoord van PURESEOUL
We're so glad you appreciate our fast UK delivery! We are always working to expand our product range and truly value your feedback.
I have enjoyed every single item I have…
I have enjoyed every single item I have purchased I am very happy with the price and the results with the products I have tried brilliant, I have only shopped online and the quick delivery is amazing I also think they are very reliable especially as they send me a little thank you card with every purchase thank you PURESEOUL.
7 september 2026
Antwoord van PURESEOUL
We appreciate your wonderful feedback, and are delighted to hear that you’ve been happy with your purchases!
Thank you for choosing PURESEOUL and for being such a loyal customer!
Wonderful products and staff in Bath…
Wonderful products and staff in Bath store very helpful.
29 augustus 2026
Thank you for the fast delivery.😎
10 september 2026
Delivered as stated
Delivered as stated , well packaged, great product and nice freebies 👍
10 september 2026
Great store with lots of Korean beauty…
Great store with lots of Korean beauty products to buy. Helpful and friendly staff.
9 september 2026
Anything I brought from there is…
Anything I brought from there is amazing. Very good products
8 september 2026
shop looks nice staff friendly but the…
shop looks nice staff friendly but the girl i spoke to wasn’t very informative
7 september 2026
Antwoord van PURESEOUL
Thank you for your feedback! We’re pleased to hear you enjoyed our store and found our team friendly. We’re sorry to hear that you felt the information provided during your visit wasn’t as helpful as it could have been. We’ll be sure to share your feedback with the team as we’re always looking for ways to improve our customer experience.
Love this store
Love this store. You get time to browse and staff are always ready to help. Also the free gifts are always a bonus!
4 september 2026
✨️Best products
3 september 2026
Very friendly and welcoming staff
Very friendly and welcoming staff. They are very knowledgeable and I always get the best suitable products.
7 september 2026
Antwoord van PURESEOUL
We are so glad to hear that our staff made you feel welcome and helped you find the perfect products! We appreciate your positive feedback.
Canary Wharf branch
Lovely staff, helped me match a foundation, I really like my new cushion :)
5 september 2026
The salesperson at the cashier…
The salesperson at the cashier deliberately didn’t mentioned and didn’t give me the freebie that comes with my cushion foundation. The freebie box was next to her. Carnaby street store at 17:00 if you want to look up. The other staff members are really nice - they even teach me how to use that freebie when I get one at the checkout. Unfortunately I didn’t get any, not a single sample as well. This is pretty bad.
6 september 2026
Antwoord van PURESEOUL
We’re sorry to hear that your experience at our Carnaby Street store left you disappointed.
Unfortunately, at the time of your visit, we had run out of the complimentary gift in the shade you purchased. However, we appreciate that this should have been communicated to you at the checkout, and we sincerely apologise that this wasn’t made clear.
We’re pleased to hear that you’ve otherwise found our team friendly and helpful. We’ll be sharing your feedback with the store team to ensure we communicate availability more clearly.
Love the products 😆
5 september 2026
Amazing products
Amazing products
Great delivery
Excellent customer services
Five Star + across the board
When I e-mailed about an item out of stock on the website I got an immediate response telling me there were lots in the store. One hour later I had purchased and returned home with that product. Very good in store and online customer service.
17 augustus 2026
Antwoord van PURESEOUL
We are so happy to hear about your wonderful experience with us! We truly appreciate you taking the time to share your positive feedback regarding our products, delivery, and customer service. It's fantastic to know that our team could assist you promptly both online and in-store, ensuring you found exactly what you needed.
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