After raising a complaint against our advisor due to poor communication and failure to respond to emails and calls, once again the same issues have arisen. The advisor offers false promises and fails... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have invested in Quilter products for a long time and find the website very user friendly. I'm retired and not very computer savvy but find the website very easy to navigate. The one thing that r... Toon meer
Bedrijf heeft geantwoord
I have always received good service although I know the fees are high compared with other platforms. The app is easy to negotiate and I consider the higher fees are probably worth it if you get good c... Toon meer
Bedrijf heeft geantwoord
With the help of our Finatial Advisor we were able to smoothly withdraw the stipulated funds from our investments. We were kept fully informed by email about documents we needed to view in our Quilter... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Quilter
Geschreven door het bedrijf
We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.
The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
About us:
• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.
Contactgegevens
Senator House, 85 Queen Victoria Street, EC4V 4AB, London, Verenigd Koninkrijk
- DigitalFeedback@Quilter.com
- www.quilter.com
4,5
Uitstekend
12K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very efficient
Very efficient, professional financial advisor/investor. All dealings are dealt with efficiently, and therefore quickly. They keep me fully informed with emails, reports and newsletters, that are easy to understand.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Paul,
Thank you for taking the time to leave this review. Its great to hear that you are happy with the service you have received from us via your adviser.
Bobbie @ Quilter
Made so easy
25 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Good morning,
We are pleased to hear that your transaction was easy to complete. Thank you for taking the time to share this.
Bobbie @ Quilter
Very disappointing and unimpressed.
Very disappointing and unimpressed.
I sent a message on Monday asking them to contact me ie I am a potential new client. No response at all from them. They clearly aren’t interested in me or my £170k investment. Disappointing.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Gilly,
I'm very sorry to read that you are yet to receive a response from us regarding your contact request. Please can you forward your email over to customerinsights@quilter.com. I will then ensure that it is forwarded to the correct department.
Bobbie @ Quilter
A very professional service every time…
A very professional service every time I deal with this company .
26 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Martin,
Its great to hear that you are happy with the service you have received from us. Thank you for sharing this.
Bobbie @ Quilter
Effortless
Quilter handles my requests quickly and without fuss.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Robert,
Thank you for taking the time to leave this review. Its great to hear that your transaction was handle quickly and without fuss.
Bobbie @ Quilter
All instructions straightforward to…
All instructions straightforward to follow.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Dave,
We are pleased that you found the information received from us easy to follow. Thank you for sharing this.
Bobbie @ Quilter
Great Returns
Great investment returns. Easy to access funds when required (about a week)
25 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hello,
Its great to hear that you find your funds accessible and that your investment is performing well. Thank you for taking the time to share this with us.
Bobbie @ Quilter
Antwoord van Quilter
Good Morning
Thank you for leaving us a review, it's really appreciated!
Kym@ Quilter
Antwoord van Quilter
Good Morning Kath,
Thank you for sharing your experience with us! It's great to hear that you were happy with our service.
Kym @ Quilter
All Products on one platform
Easy to set up the app and use with all financial products in one place
24 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Good Morning,
Thank you for leaving us your feedback, it's great to hear that you're enjoying using the app.
Kym @ Quilter
Easy access to my money when needed
Easy access to my money when needed. Friendly company to use.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Good Morning,
It's lovely to hear that you've found us friendly and it's been easy to access your money. Thank you for your review!
Kym @ Quilter
Always Very helpful and friendly to…
Always Very helpful and friendly to deal with to. The service is very quick, you are not kept waiting on the phone.Nothing is ever too much trouble and they make sure you fully understand everything.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Geoff,
Thank you so much for sharing your experience with my colleagues in our Customer Service Centre! I will be sure to pass your feedback on.
Have a great evening,
Kym @ Quilter
Simple and hasel free.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Christine,
Thank you for leaving us a review, it's really appreciated!
Kym @ Quilter
Contacting Quilter
Always have a positive response when phoning up agents Always polite and very friendly when dealing with requests
18 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Mr Barton,
Thank you for sharing your feedback about my colleagues in our Customer Service Centre! They will be thrilled to hear that you've enjoyed their service and I'll be sure to let them know.
Kind regards,
Kym @ Quilter
Quilter always keep me informed and are…
Quilter always keep me informed and are quick to respond to any situation I have although this is done generally via my FA.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Tracey,
Thank you for taking the time to share your experience, it's great to hear that you feel informed and that we resolve things for you efficiently.
Kind regards,
Kym @ Quilter
Lost my father many thousands of pounds
Lost my father many thousands of pounds, through poor investments (gold and volatile small companies) and lack of attention. They charged high management fees, have been secretive and inaccessible via the web and over the phone, and kept my father in the lurch. Quilter are answerable to my family, as is our advisor Patrick Murphy. As an industry, the wealth management industry deserves scorn, no company moreso than Quilter. Snake oil salesmen.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Good Afternoon Ben,
I'm extremely sorry to hear that you're unhappy with the service that your father received, from us as a provider and from your financial adviser. I'd like the opportunity to look into your experience in more detail. As Trustpilot is a public site, I'm unable to locate any details about the account here. Please could you email us at CustomerInsights@Quilter.com? If you're able to please include an account number and the most appropriate contact details for you, it would be really appreciated.
Kind regards,
Kym @ Quilter
Professional and efficient service
Professional and efficient service
3 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Kay,
Thank you for taking the time to leave this review. Its great to hear that you received a professional and efficient service from us.
Bobbie @ Quilter
Comprehensive, instructions during communication
Communication and instructions very simple.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Good afternoon Joseph,
Thank you for leaving us a review, we really appreciate you taking the time to leave us your feedback.
Kym @ Quilter
Payments are quite quick and reliable
Does what is says on the tin
18 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Ron,
Its great to hear that you are happy with the service you have received from us. Thanks for taking the time to share this.
Bobbie @ Quilter
Five star service put me at ease with…
Five star service put me at ease with my investment all very good after care too could not ask for better service
13 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Mark,
We are pleased that you felt at ease during your transaction with us. Thank you for taking the time to share your experience.
Bobbie @ Quilter
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