After raising a complaint against our advisor due to poor communication and failure to respond to emails and calls, once again the same issues have arisen. The advisor offers false promises and fails... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have invested in Quilter products for a long time and find the website very user friendly. I'm retired and not very computer savvy but find the website very easy to navigate. The one thing that r... Toon meer
Bedrijf heeft geantwoord
I have always received good service although I know the fees are high compared with other platforms. The app is easy to negotiate and I consider the higher fees are probably worth it if you get good c... Toon meer
Bedrijf heeft geantwoord
With the help of our Finatial Advisor we were able to smoothly withdraw the stipulated funds from our investments. We were kept fully informed by email about documents we needed to view in our Quilter... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Quilter
Geschreven door het bedrijf
We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.
The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
About us:
• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.
Contactgegevens
Senator House, 85 Queen Victoria Street, EC4V 4AB, London, Verenigd Koninkrijk
- DigitalFeedback@Quilter.com
- www.quilter.com
4,5
Uitstekend
12K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The financial adviser that I use is Andrew Sellars W & P Ltd
The financial adviser that I use is completely clear and open about everything. He ensures that I understand everything and if there is anything that I don't, it is never too much trouble for him to help me. This is always done in a friendly manner and I am never made to feel inadequate this, is very important. I trust completely in his advice and support.
27 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Judith,
Its great to hear that you are happy with the service you have received from your adviser. Thank you for taking the time to share this with us.
Bobbie @ Quilter
Quilter Experience
Quilter offers everything we need from investment, portfolio (risk) adjustment and clear communication, either directly to us or via our Financial Advisor.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Mark,
We are glad to hear that you are happy with our products and that the correspondence you have received from us has been clear. Thank you for taking the time to share this.
Bobbie @ Quilter
Unlike some others …
Sadly often contacting a call centre involves being put through to someone in a low wage country. The conversations can sometimes be laboured and it is embarrassingly necessary to ask the call handler to repeat themselves. This is never the case with Quilter. They answer almost at once, understand what you are asking, reply with helpful advice and do so with good natured exchanges.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Ben,
Its great to hear that my colleagues in our customer service centre are continuously helpful and good natured during your calls with us. Thank you for taking the time to share this.
Bobbie @ Quilter
Very easy to do
Very easy to do, app is super quick and simple too
18 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Nick,
Thank you for taking the time to leave this review. We are pleased that you find our app simple and quick to use.
Bobbie @ Quilter
A very well organised trustworthy company with competitive fees..
A very well organised company whose systems are all on-line and the infomation is accessable by clients on smart phones. System of independent advisers works well in that the client has a personal adviser, who usually lives locally, who the client gets to know and trust. But there is still a helpful call centre.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Alex,
Thank you for taking the time to share your experience with us. Its good to hear that you find obtaining information on our systems accessible.
Bobbie @ Quilter
Service review.
The whole experience was straightforward, & with the input of my financial adviser easy to follow.The customer service team was able to contact me quickly to keep me updated on what to do next.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Jethro,
Thank you for taking the time to leave this review. Its great to hear that your transaction with us was straightforward and that you felt well updated throughout.
Bobbie @ Quilter
I got investment with quilters and I…
I got investment with quilters and I couldn't get in when I upgraded my phone I spoke to a lovely lady named Jessica who helped step by step to get back into my account brilliant service friendly calm very happy with the out come
18 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi David,
Thank you for sharing your experience with us. Its great to hear that Jessica was able to resolve your issue during your call with us in a friendly and calm manner.
Bobbie @ Quilter
James was extremely helpful.....
Did there job, however, provided confidence and reassurance whilst doing so. Been with Quilter for years but my first time to call directly. James was extremely helpful. The kind of experience that comes along very infrequently these days.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Good morning Mr Slater,
Thank you for sharing your experience, it's great to hear that you're happy with the service you received from James.
Kind regards,
Kym @ Quilter
Well for astart a real person who had…
well for start a real person who had all the right information . Quick and easy , with no AI or chat bot frustration.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Peter,
I'm happy to hear that my colleague was able to provide you with the required information quickly and easily. Thank you for sharing this.
Bobbie @ Quilter
Prompt, Efficient Service via Mobile App
My request was deslt with promptly and efficiently.
9 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Neil,
We are pleased that your request was completed promptly and efficiently. Thank you for sharing your experience with us.
Bobbie @ Quilter
Changing my Financial Advisor
The query I had was dealt with efficiently by a very helpful Customer Service representative.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Stephen,
Its great to hear that my colleague was able to efficiently handle your query. Thank you for taking the time to share this with us.
Bobbie @ Quilter
Great service
Well-informed financial adviser that understood our needs. Easy to request a withdrawal. Everything completed very efficiently.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Sue,
We are really glad that you are happy with the service you have received from us via your adviser. Thank you for taking the time to leave this review.
Bobbie @ Quilter
Couldn't be more helpful
13 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Anthony,
Its great to hear that my colleagues have been helpful throughout your transaction with us. Thank you for taking the time to share this.
Bobbie @ Quilter
Antwoord van Quilter
Hi Kevin,
We are pleased that you are happy with the service you have received from us. Thanks for sharing this.
Bobbie @ Quilter
Good communication from Quilter and Im…
Good communication from Quilter and Im confidant i receive a good service
16 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Sheila,
Its great to hear that you are happy with the service you have received from us. Thanks for taking the time to share this.
Bobbie @ Quilter
I am concerned that a private…
I am concerned that a private individual who has, by choice, no financial advisor, can have difficulties put in their way in conducting a simple transaction such as selling an asset.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Good Morning,
I'm sorry to hear that you're unhappy with your experience. We can certainly look into this for you. So that we can look into this in more detail for you, please can you contact us at CustomerInsights@Quilter.com? If you can please include your account number and the most appropriate contact details for you, it would be really appreciated.
Kind regards,
Kym @ Quilter
It's simple fast and secure to make a…
It's simple fast and secure to make a withdrawal.
30 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Eddie,
Its great to hear that your transaction was simple, fast and secure. Thank you for sharing this with us.
Bobbie @ Quilter
Efficient operation
All transactions went through efficiently, clear letter and online communications
3 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Andrew,
Thank you for your review, we're really glad to hear that you were happy with your experience and that the transactions progressed smoothly for you!
Kym @ Quilter
Excellent knowledgeable service
Excellent knowledgeable service, with genuine regard for my personal circumstances. Very reassuring giving useful information. I was personally emailed later with more advice.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Lu,
It's great to hear that your experience with us felt personal and reassuring for you. Thank you for taking the time to leave us a review today!
Kym @ Quilter
First class
First class, informative communication throughout the process. Highly recommend.
23 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Good Morning Alan,
It's great to hear that you're happy with our service. Thank you for leaving us a review!
Kym @ Quilter
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.