After raising a complaint against our advisor due to poor communication and failure to respond to emails and calls, once again the same issues have arisen. The advisor offers false promises and fails... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have invested in Quilter products for a long time and find the website very user friendly. I'm retired and not very computer savvy but find the website very easy to navigate. The one thing that r... Toon meer
Bedrijf heeft geantwoord
I have always received good service although I know the fees are high compared with other platforms. The app is easy to negotiate and I consider the higher fees are probably worth it if you get good c... Toon meer
Bedrijf heeft geantwoord
With the help of our Finatial Advisor we were able to smoothly withdraw the stipulated funds from our investments. We were kept fully informed by email about documents we needed to view in our Quilter... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Quilter
Geschreven door het bedrijf
We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.
The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
About us:
• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.
Contactgegevens
Senator House, 85 Queen Victoria Street, EC4V 4AB, London, Verenigd Koninkrijk
- DigitalFeedback@Quilter.com
- www.quilter.com
4,5
Uitstekend
12K reviews
Vraagt klanten om een review
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
very professional service and efficient
30 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Anthony,
Thank you for sharing your experience, we're glad to hear that you've found investing with us to be efficient!
Kym @ Quilter
Following a recommendation from my…
Following a recommendation from my financial adviser, I opened an account. The whole process was easy and straightforward, and the app is clear and simple to use. I’m now looking forward to seeing my pension grow.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Good Morning,
Thank you for taking the time to share your experience. It's great to hear that the process we simple and you're enjoying the app.
Kym @ Quilter
Good communication
Good communication, easy to understand and quick
11 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Ian,
Thank you for sharing your experience with us, we really value your review!
Kind regards,
Kym @ Quilter
Smooth transition with Quilter.
Great experience every time.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Hilary,
Thank you for taking the time to leave us a review, we really appreciate it!
Kym @ Quilter
Quilter gave me great updates on my…
Quilter gave me great updates on my pension
2 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Stuart,
We are pleased that you feel well informed throughout your transactions with us. Thank you for taking the time to share this.
Bobbie @ Quilter
Quilter are a safe online service giving great options
Quilter are a safe online service that is easy to use and gives you options on what is available to you should you need more advice on savings
8 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Debbie,
We are happy to hear that you find our platform easy to use and informative. Thank you for taking the time to share this.
Bobbie @ Quilter
Everything went according to plan
10 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Gill,
We are pleased that you are happy with the service you have received from us. Thanks for taking the time to share this.
Bobbie @ Quilter
Quilter review
Had a relatively easy question answered quickly
3 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Rob,
Its great to hear that my colleague was able to answer your query quickly. Thank you for taking the time to share this.
Bobbie @ Quilter
Very professional outfit
Everything was explained well both the positives and the negatives and the process went without any issues
10 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi David,
Its great to hear that you are happy with the service you have received from us. Thank you for taking the time to share this.
Bobbie @ Quilter
Quilter have been simple and easy to…
Quilter have been simple and easy to follow for customer no super confident with on line transactions. Always found instructions straight forward and easy to follow.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Michael,
Thank you for taking the time to leave this review. Its great to hear that you find our platform easy to follow.
Bobbie @ Quilter
Everything made easy to understand
Everything made easy to understand
31 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Mark,
Thank you for taking the time to leave this review. We are pleased that you found everything easy to understand throughout your transaction with us.
Bobbie @ Quilter
Fully recommend
Very good company
Quick to do any transactions
5 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Anne,
Its great to hear that your transactions have been completed quickly. Thank you for taking the time to share this.
Bobbie @ Quilter
Customer focused professional company
29 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Tracy,
Thank you for taking the time to leave this review. Its great to hear that you are happy with the service you have received from us.
Bobbie @ Quilter
Pleased with my Quilter experience
I have little experience with the language of financial transactions and this was my first time dealing with Quilter after I dropped my financial advisor. It was a simple process to access funds from my draw down pension, customer service operator was efficient and answered the question I had and everything progressed as expected within the declared timeframe.
30 juni 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Jill,
We are really pleased to hear that your transaction was simple and completed during the promised timeframe. Thank you for taking the time to share this.
Bobbie @ Quilter
From our first conversation to withdraw…
From our first conversation to withdraw money to receiving the money was very quickly dealt with and was put straight into our account.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Sue,
Thank you for taking the time to leave this review. Its great to hear that your transaction was dealt with quickly.
Bobbie @ Quilter
Unsatisfactory Customer Support Experience
I'm having the same issue every time. I keep getting different information from different people. One person tells me that everything is completed and that they will call me the next day, while another person tells me that I still need to complete the process.
My financial adviser, Tom Harper, is asking me to make additional payments in order to help me. I don't understand why these extra payments are being requested, especially after everything I've already paid. Please explain why this is necessary.
This is very confusing and doesn't make any sense. I hope my experience of working with This people will be finished soon because this situation has been extremely frustrating.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Andrew,
I'm extremely sorry to read of the negative experience you have had with us. I have checked our system but have been unable to locate your account using the above information. Please can you email me at customerinsights@quilter.com with your account number to help me investigate this further.
Bobbie @ Quilter
Can’t fault Quilter !
Can’t fault Quilter and their FA, Christopher. Every question was answered and explained in layman’s terms. Transfer and setup was very easy, seamless and quick with a great app which shows your investment progress. Wish I’d invested with them years ago !
30 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Dermot,
We are pleased to hear that you are happy with the service you have received from us via your adviser. Thank you for taking the time to share your experience with us.
Bobbie @ Quilter
Everything!
7 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Mark,
I'm very sorry to hear that you have had a negative experience with us. We are constantly striving to provide excellent customer service and therefore appreciate you taking the time to provide feedback.
I can certainly investigate the issues you have experienced, however have been unable to locate your account on our systems using the above information. If you would like this then please email me at customerinsights@quilter.com. Please include some further information around your experience and account number in your email.
Bobbie @ Quilter
Brilliant App
Brilliant App, superb company to deal with. Great pension set up. Recommended to All.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Quilter
Hi Peter,
We are pleased to hear that you are happy with the service you have received from us as well as our app. Thank you for taking the time to leave this review.
Bobbie @ Quilter
Additional Investement
Quilter handled my recent transaction in a professional manner as would be expected of a large financial services provider.
24 juli 2026
Review zonder uitnodiging
Antwoord van Quilter
Good morning,
Its great to hear that your transaction was completed professionally. Thank you for taking the time to share this.
Bobbie @ Quilter
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