Rapid Electronics Reviews 

Brilliant service, placed the order on a Wednesday and got it on the Thursday. Website is really easy to use, massive range, good quality and great prices. Makes my life very simple

They provided the products I ordered very promptly, well packaged, and undamaged. Shipping costs were reasonable.

I have been using Rapid for about 40 years and after a long break its great that at least this British institution still exists and is as good as ever!

Rapidly going downhill. Delivery dates go from 4 days at the time of ordering to weeks and even months after you've ordered the thing. I cannot run a business based on Rapid's model of missing delivery schedules.

We had an issue with miscounted (low) stock on our last order. This was rectified in reasonably good time to be fair, so not such an issue on this occasion, but it could have proved a problem for urgently needed orders.

Excellent, next day delivery, even in a heatwave! Many thanks

Would have been 5 stars but some of the order hasnt arrived yet

Easy and simple shopping experience. Highly recommended.

Advertised postage £3.50 until I entered my UK MAINLAND postcode KW10 whereupon it soared to over a tenner. More than the poxy order is worth. Entered an Edinburgh postcode....lo and behold, £3.50.
DISCRIMINATION plain and simple.

Ordered a fan which website said they had 25 of in stock. 3 days later they cancelled the order as product was 'discontinued'. Title of email had the wrong product in. Totally incompetent!

Great experience with this company. Very easy to find what I wanted on their website. The items were in stock and it said they would be dispatched next day. They were, and they were delivered by DHL the day after. The items were all in perfect condition and really well packaged and the package was obviously treated with care by DHL as it was completely unmarked. Overall it couldn't have been better and this will be my go to company going forward.

I ordered a Batavia Maxx Brush on the 28 April 2026 through Rapid Electronics and by the 30 June 2026, I am still waiting for delivery. A delay can sometimes be unavoidable, but what was most disappointing was the complete lack of communication. I only found out what was happening by repeatedly contacting the company I placed the order through.

To their credit, the retailer always responded quickly when I chased them for an update, but I should not have had to do that. Waiting over two months for a delivery with no proactive communication about the repeated delays is simply not acceptable. The product may well be worth the wait, but the customer service and communication throughout the process have been extremely poor.

The service is fantastic, The delivery is fast, often next day if your items are in stock, they are easy to contact, via phone or email, if you have a problem, and their prices and value for money are excellent. We (Halesowen College) have been using them for many, many years, and will continue to do so.

Good price good service quick delivery

Excellent service , quick delivery and great products

Ordered an item which states clearly on their website 'in stock, 19 available' and 'despatched within 4 working days'. 9 working days later and my order status is still 'not despatched'.

The payment has cleared my account. I have contacted their customer service who blamed this on their EU Warehouse. If that is the case and they cannot guarantee despatch then why promise it on the product page.

Apparently my complaint has to go to another team to investigate. In the meanwhile they are unable to provide a delivery date for this 'in stock' item.

I will give it 2 more days, if there is no movement I will be asking for my money back (which I hope won't take as long as it takes them to post something that is in stock).