The website would not allow me to pay or have the item delivered to an address other than the payment address unless I created an account. I did so but it still wouldn't allow the delivery. I needed t... Toon meer
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Lees wat reviewers zeggen
I am a private buyer. I buy items for my little projects from a variety of sources. Rapidonline is easily a top tier performing supplier.
Definitely live up to the Rapid name! Placed an order late afternoon not expecting it to be delivered for a few days. The next morning, even before I received a text confirmation, the item was thr... Toon meer
Bedrijf heeft geantwoord
The service is fantastic, The delivery is fast, often next day if your items are in stock, they are easy to contact, via phone or email, if you have a problem, and their prices and value for money are... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Backed by over 45 years of experience, Rapid is a leading UK distributor of electronic components, electrical products, and educational resources. We deliver bespoke solutions through strong manufacturer partnerships, offering full technical support and same-day despatch on in-stock items. Plus, enjoy free delivery on orders over £20.
Contactgegevens
Rapid Electronics, CO4 5JS, Colchester, Verenigd Koninkrijk
- customer.experience@rapidonline.com
- www.rapidonline.com
4,6
Uitstekend
6K reviews
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A terrible service
An absolutely shocking company. I ordered an item to be dispatched within 2 working days. After 3 days and not hearing anything, I called to see what had happened to my order. Initially they told me that they had an email from our company cancelling the order but when I double checked that wasn't true, they then changed their story to say that it was out of stock and I would be receiving a refund. The refund still hasn't been processed. I should have read the google reviews before placing an order.
25 juni 2026
Review zonder uitnodiging
Antwoord van Rapid Electronics
We sincerely regret the issues you encountered with your recent order and the conflicting information you received. We understand your frustration regarding the delayed dispatch and the refund not being processed. Please provide the sales order reference so that we are able to actively look into this to ensure a swift resolution for you.
Found the parts I needed easily and the…
Found the parts I needed easily and the cost was reasonable. Quick delivery time.
19 juni 2026
Antwoord van Rapid Electronics
We are so glad we could help you find the parts you needed quickly and at a reasonable cost. We appreciate your positive feedback!
Ordered an item which said in stock
Ordered an item which said in stock, but I went on support to see when it will be sent as took a few days. They told me it was out of stock, they didn’t even let me know straight away.
I tried to cancel they ended the chat, 4 times I sent emails and finally got to them.
Wouldn’t recommend, update the stock list.
11 juni 2026
Review zonder uitnodiging
Antwoord van Rapid Electronics
Thank you for your feedback. Please can you give us the sales order number this refers to so we are able to investigate what happened. We value any feedback as it helps us improve our services going forward.
Great company
Great company. Ive bought from them a few times and the service is always excellent. Will continue to buy from them.
20 juni 2026
Antwoord van Rapid Electronics
We are so happy to hear that you consistently have excellent experiences with us! We truly appreciate your continued support.
excellent company
easy to use website, good stock holding and availability, good pricing and fast delivery
19 juni 2026
Antwoord van Rapid Electronics
We're so glad to hear you found our website easy to use and appreciated our stock, pricing, and fast delivery! We truly value your positive feedback.
Great range of products and very fast…BUT
Great range of products and very fast delivery.
BUT, their classification of so many products
as ‘Hazardous 18+ only’ means that it doesn’t
matter how old you are, I last saw 18 in the 1970’s,
or how long you’ve been a customer, 12 years,
you can’t buy any of those unless you are a
Business account holder.
That seems to be a very poor way to treat smaller
customers, so I guess they don’t care about us any more.
If they’ll sell you what you want then great, otherwise
shop elsewhere. Shame.
10 juni 2026
Antwoord van Rapid Electronics
We’re really pleased to hear that you value our product range and fast delivery.
We do understand your frustration regarding our ‘Hazardous 18+ only’ classification. These restrictions are not in place to exclude individual customers, but to ensure we meet strict safety, legal, and transportation requirements associated with certain products. In many cases, these items can only be supplied where appropriate handling, recipients, storage, and usage controls are in place, which is why they’re limited to registered business accounts.
We genuinely value all of our customers, whether personal or business, and it’s certainly not our intention to make anyone feel overlooked. Your feedback is important and helps us review how we communicate these policies more clearly.
Thank you again for your continued support over the past 12 years — we really do appreciate it.
Excellent service and price
Excellent service and competitive pricing. Delivery within 24 hours of ordering, remarkabler
18 juni 2026
Antwoord van Rapid Electronics
We are so happy to hear about your excellent experience with our service and pricing. We truly appreciate your kind words about our remarkable delivery speed.
Speedy delivery
I live not far from Rapid Electronics in Colchester and I'm annoyed that I have to pay delivery charges instead of popping in to collect. However this time my purchases allowed me free delivery and my items speedily arrived the next day.
12 juni 2026
Antwoord van Rapid Electronics
We appreciate your feedback and are glad to hear your recent purchases qualified for free delivery and arrived so quickly.
Definitely live up to the Rapid name
Definitely live up to the Rapid name! Placed an order late afternoon not expecting it to be delivered for a few days. The next morning, even before I received a text confirmation, the item was through my letterbox!
Probably quicker than me driving to purchase one from a store (maybe not but a lot more convenient)!
It's not a store I will need to use much in the future but whenever I can it will be my first port of call.
16 juni 2026
Review zonder uitnodiging
Antwoord van Rapid Electronics
We are so happy to hear about your positive experience with our rapid delivery service! It's wonderful to know that we exceeded your expectations and provided such convenience. We truly appreciate you choosing us and look forward to being your first choice whenever you need us. Thank you for your kind words!
Antwoord van Rapid Electronics
We're so glad you appreciate our dependable products and good service. We value your feedback!
As with all wera tools good quality
As with all wera tools good quality
Very good service quick delivery.
15 juni 2026
Antwoord van Rapid Electronics
We're so happy to hear you're pleased with the quality of the tools and our quick delivery service. We appreciate your positive feedback!
Great company who give their customers…
Great company who give their customers good service and at a good price.
13 juni 2026
Antwoord van Rapid Electronics
We are so happy to hear that you had a positive experience with our service and pricing. We truly appreciate your kind words.
Antwoord van Rapid Electronics
We're happy to hear that our descriptions and graphics were clear and helpful. We appreciate your positive feedback!
Antwoord van Rapid Electronics
We appreciate your feedback
Antwoord van Rapid Electronics
We are so pleased to hear that you received your goods so quickly and that you had an excellent experience with us.
Quick turnaround and reduction in…
Quick turnaround and reduction in postage for smaller orders
7 juni 2026
Antwoord van Rapid Electronics
We're so glad to hear you appreciate our efficient service and shipping options. Thank you for your kind words!
Great range of capacitors
Great range of capacitors, speedy ordering process and "Rapid" delivery, will certainly use this company again.
12 juni 2026
Antwoord van Rapid Electronics
We're so happy to hear you appreciated our capacitor selection and the efficiency of our ordering and delivery process. We look forward to serving you again!
My first order and everything is fine
My first order and everything is fine. Hope to return soon.
10 juni 2026
Antwoord van Rapid Electronics
We're so happy to hear your first order was great! We truly appreciate your kind words and look forward to your return.
Range of products is great and the…
Range of products is great and the website is easy to navigate.. Prices on what i purchased were reasonable, shipping was not extortionate and everything arrived quickly.
11 juni 2026
Antwoord van Rapid Electronics
We're so happy to hear you found our product range great, our website easy to navigate, and our prices reasonable! We appreciate you acknowledging our efficient shipping.
Always well stocked and fast delivery
I have always found Rapid to be a very very good company, from the selection of items to the turn around for delivery.
11 juni 2026
Antwoord van Rapid Electronics
We're so glad to hear you consistently have a very good experience with our selection and delivery! We truly appreciate your positive feedback.
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