RationalFX Reviews 

They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem executing the transactions and sending the funds to the pre registered beneficiary. After receiving their confirmation that there would be no problem with the transaction, I executed these with them, and they then cancelled the transaction not sending the funds to the beneficiary. They then applied a cancellation fee to my account! So I took them to court. The claim is still outstanding as they are in administration. If they dispute any of this I have the court documents and all emails to prove what I am stating is accurate. Dreadful fraudulent company should have gone out of business many years ago. Should be given zero stars!

These Fx brokers in the comments tying to get business hahahah ... the industry is funny

OUF j'ai eu très chaud, mon dernier virement est arrivé chez mon fournisseur juste avant que Rational FX bloque les transactions (17000€).
D'après le message laissé par RFX les fonds sont bloqués, ils doivent être en redressement Judiciaire. Uns société Anglaise a été mandatée pour s'occuper de la suite.
J'ai demandé deux documents à RFX mais pas de réponse.
Un conseil pour tous : passez par votre banque même si le taux de commission est un peu plus élevé.
Bonne continuation à tous.

Unfortunate what has happened to RationalFX and happy to have avoided the chaos!

I am glad I moved over to Equals and Chris Webster has done an excellent job looking after our business!

Get in touch with Chris as he really does look after all your needs!

Any client with funds at RationalFX the FCA gave the contact email on their website

You can find full FCA article by taping FCA RationalFX on Google sorry Trustpilot does not allow links to be posted

Very pleased I started using Equals Money (Chris Webster) If anyone is looking at an alternative after Rational went into administration. I cannot recommend Equals Money enough, great service and regulated by FCA

I have been using rational FX now for just over 2 years now for them to tell me yesterday that they are not returning my funds!

Luckily I was contacted by one of the risk management team at Moneycorp - Bobby Powell, thank god! I was able to set up an account and get payment out same day to my supplier.

Definitely worth reaching out if you find yourself in the same boat. Bobby Powell - 020 3823 0360

Tout allait bien avec Rationalfx mais à priori ils sont en train de couler. Dernier virement en Octobre 23 a mis trois semaines à arriver chez mon fournisseur au lieu des trois jours habituels. Un email reçu hier confirme qu'il y a un gros problème. Ils ne rendent même plus les fonds reçus

I have setup a transfer for 11 500 US Dollars.
Rational Fx is now bankrupt and they just told me they will keep my money and not send it to my recipient !!!

Had trouble getting funds to a supplier a few months ago which resulted in me chasing the money for several weeks. I'm glad my issue got revolved when it did as I've just received an email saying they aren't able to return customer funds, so please take caution.

We now use Estuary FX who have made the transition seamless and transfers are cheap and swift.

Company has closed down without sending my money.
Emails unanswered, website dark, phones dead

RationalFX aurait il disparu?
C'est ce qu'il faut en conclure. Voici un mail reçu:
"Nous vous informons que nous avons suspendu la capacité de Rational Foreign Exchange Limited à accepter de nouveaux fonds et que nous ne sommes actuellement pas en mesure de restituer les fonds des clients détenus par Rational Foreign Exchange Limited. Nous continuerons à vous tenir informés de tout nouveau développement."

I paid £2000 to this company on 27/11/23, received an email from them today 28/11/23 that stated we have suspended rational foreign exchange ltd's ability to accept new funds,and that we are not currenty able to return customers funds held by rational foreign exchange ltd,
not sure if i will receive my £2000 back, DO NOT USE THIS COMPANY

I think it's gone bust. They've taken our money for payments but not made the payments! It is a FCA regulated firm which should be keeping client money in a safeguarding account. What I am desperate to find out is if that is the case and will we get our money back?!

I spent three months this past summer fighting to get over a half million dollars returned from RationalFX. They continued with excuses and evasive responses until I hired an attorney in London to recover the funds. After receipt of today’s “going out of business” email, I can’t express how fortunate I feel. My only regret is that I didn’t post about my awful experience to potentially save others who now appear to have little hope of getting their money.

I sent funds to them on 21/11/232. Beneficiary has not received them. Have called them over 20 times, no response, no response to e mails. Their website reports cloning. There is a major problem I suspect

Today, 28 Nov 2023, RationalFX emailed customers as follows:

'We must inform you that we have suspended Rational Foreign Exchange Limited’s ability to accept new funds and that we are not currently able to return customer funds held by Rational Foreign Exchange Limited. We will continue to keep you informed of any new developments.'

Also, on 13 March 2023, RFx emailed that it had changed its bank account no. because of 'Our migration to JP Morgan'. No explanation was given, but implies that RFx has been taken over by JP Morgan.

Also, since at least 6 months, the currency conversion margin charged by RFx for £ to € has increased unannounced by a large % compared to the market. If this is typical for all currencies, then RFx is no more competitive and is losing customers.

With today's evasive email we must assume that RFx may be out of business for good. Be Warned, be Wise.
NOTE added 14.05.2025 After the above warning was posted in Nov 2023, the firm RFx had stopped trading and does not exist.

Rational FX are what you would you would expect, and hope for...polite efficient, and helpful,they respond to your queries,listen to you, and deal with the transaction quickly, efficiently whilst keeping you informed throughout.

Problems are promptly dealt with