Finding cover through a comparison site was completely seamless. Right Choice offered the best quote by far, and the checkout process took less than five minutes. No unnecessary hassle or hidden steps... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Originally had a quote on comparethemarket.com - after an initial phone call from kirsty, the price did increase very slightly due to incorrect milage input. Amazing customer service! she waited unti... Toon meer
Bedrijf heeft geantwoord
Yes speaking to Cheryl Austin was very welcoming and pleasant. She went through the whole process though I giggled that insurances are becoming too expensive, still because of her expertise and frien... Toon meer
Bedrijf heeft geantwoord
My first experience with Right Choice Insurance Brokers. I was directed to them from price comparison website. They gave the best deal on my Chinese XpengG6, may insurers don't know of the care and do... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmakelaar
- Autoverzekering
- Commerciële verzekeringsmaatschappij
- Tussenpersoon voor woningverzekering
- Verzekeraar
- Verzekeringsmaatschappij
Geschreven door het bedrijf
Right Choice Insurance Brokers Ltd (RCIB) are a Essex/East London based broker of a wide range of Insurance products including Motor, Home, Bike, Van, Commercial, Taxi, Motor Trade, and more recently, Breakdown Insurance via our AutoAid, Autonational and Euro Rescue sub-brands.
Contactgegevens
St James House, 27-43 Eastern Road, RM1 3NH, Romford, Essex, Verenigd Koninkrijk
- 01708 336 519
- help@rcib.co.uk
- www.rcib.co.uk
4,7
Uitstekend
19K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ace v,was very helpful and explained…
Ace v,was very helpful and explained the changes to my policy ..
Very good service,
4 juli 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for taking your time out to write this positive review. We like to hear that our staff are making customers happy and giving great service.
Lack of proper communication
Terrible experience with lack of clear communication at every step of the way. Ample of emails pointing yo the portal but phones not answered. Unfortunately i found them via a comparison website so went with them. Can’t wait for the year to go,
12 mei 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to help you.
Cheryl Austin has been acceptably great…
Cheryl Austin has been acceptably great with her customer service to my queries. Thank you bosses she needs a raise 💖
3 juli 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for 5-star review! We do really appreciate all our customer feedback and reading ones like these are fantastic to see. We will make sure Cheryl reads this.
Cheryl Austin was so kind
Cheryl Austin was so kind, understanding and helpful.
3 juli 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback.
Very helpful and friendly service from…
Very helpful and friendly service from Louise McGregor.
1 juli 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your 5-star review, we appreciate hearing our staff are doing a great job.
I had a payment issue
I had a payment issue, which I was struggling to deal with, until Cheryl Austin called me and resolved this for me, I can’t thank her enough for the time and calls she made to help me.
Thank you so much Cheryl.
Adam brown
1 juli 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for taking your time out to write this positive review. We like to hear that our staff are making customers happy and giving great service.
Very helpful sorted my issue out
1 juli 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your 5 star review.
Cheryl Austen - star
Simple to make contact, easy to add amendment, customer care assistant very friendly & easy to talk to and explained details of change
1 juli 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for 5-star review! We do really appreciate all our customer feedback and reading ones like these are fantastic to see. We will make sure Cheryl reads this.
Dealt with my query and gave a…
Dealt with my query and gave a resolution.
Excellent customer service
1 juli 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your kind words and 5-star review.
Easy process
30 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for insuring with us and thank you for the feedback.
They were very understanding of my…
They were very understanding of my situation and made sure I was comfortable with the arrangement. Very quick too. Staff member was very polite and helpful
30 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Antwoord van RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Just bought a new vehicle and needed to…
Just bought a new vehicle and needed to amend my policy. IAN WELLS was very friendly, helpful and took time to explain the change over. He is very professional and made the experience a good one
27 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Ian. We will pass on the feedback
Customer service was good
Customer service was good. Cheryl Austin was very helpful. It would have been much easier if I could have cancelled online instead of calling.
26 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
James the representative was very clear…
James the representative was very clear and he had good sign posting and communication skills. Easy to speak with and easy to understand. Something rare these days so i wish him the best going forward and hope he keeps it up.
27 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about James. We will pass on the feedback
Quick response
Quick response, very helpful and accomplished what I needed to do.
27 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you very much for the review, it’s great to hear things went well.
This is a first class company. 1st class customer service
This is a first class company. James was so helpful, polite and professional. Would highly recommend this company.
27 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about James. We will pass on the feedback
Very helpful and very accomodating
27 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
The insurance isn’t showing on th checks
The insurance isn’t showing on th checks
26 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
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