Purchased a SilverBack Tac-41A sniper rifle from them 6 month's ago and used it for 2 field days. Put maybe 5-600 shots through it total and the piston cylinder is falling apart. The press fit pins th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I ordered from them twice and I never had an issue with either order. The only frustrating thing is there will be about a week to two weeks where the shipping update will not change at all, and it can... Toon meer
With all of the things that are going on in the import of anything that looks like a firearm and especially those coming from an Asian nation, I was apprehensive about ordering from Red Wolf. Th... Toon meer
Bedrijf heeft geantwoord
East coats US purchase, arrived surprisingly fast. Estimated time was 15-17 days after shipped. Arrived in 14 days from order so about a week earlier than I expected. So easy to buy no tariff issues o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Biggest & oldest Airsoft store since 1998, serving airsoft players from all over the world. Daily express shipments of airsoft guns to the United States, Canada, Latin America, Europe, Asia Pacific, Middle East, SPAN & more. Shop for unbeatable prices on thousands of airsoft guns, and a huge library of accessories, upgrade parts, and factory replacement parts. If you’re looking for a bit more performance, our highly skilled technicians can upgrade your equipment to give you the winning advantage! If you’re looking for unique looks, we are a certified CERAKOTE applicator and the only overseas partner for world-renowned Cerakote master Hillbilly223. We are an American-owned global airsoft company with offices in 3 countries, including the United Kingdom, Spain, and Hong Kong. Our primary warehouse for online orders is in Hong Kong, the heart of airsoft where the latest and best airsoft products are released before anywhere else in the world. We offer same business day shipping for express orders. We guarantee safe delivery of your order or your money back.
Contactgegevens
7th Floor, Unit A1, Eastern Sea Industrial Building, 00000, Kwai Chung, Hong Kong
- +16282531188
- sales@redwolfairsoft.com
- www.redwolfairsoft.com
3,9
Goed
188 reviews
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Don't buy from this fraudulent seller!
Don't buy from this fraudulent seller!
I purchased an item from them and never received it.
They literally disappeared, never responded to my emails, and so I was scammed because I never received anything!
25 maart 2026
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Dear Gabri, this should not happen. Can you please give me your order number and I can check what is the order status? If you have problems, please email service@redwolfairsoft.com or use our website's livechat function to contact us. Without your full name on this review, I am unable to find your order so please let us know the order number by editing your post above. We will get right on it to find your order. Thank you.
Fast service and safe shipping
Fast service and safe shipping! My products came as advertised in the site and I couldn't be happier with my purchases.
14 april 2026
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Thank you very much for your outstanding 5-star review and we look forward very much to serving you again in the near future.
Im very enthusiastic with this store
Im very enthusiastic with this store , my order came very quickly around 8 days it arrived at Greece from Honk kong. I recommend it 100% . I cant wait to purchase something again!
6 februari 2026
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Thank you for your fantastic 5 star rating. We will be sure to pass on your positive and encouraging comments to our logistics team, who work very hard to ship out everything same business day. We look forward to serving you again soon!
RedWolf Airsoft
I recommend this seller. Fast order fulfillment. Great communication.
16 januari 2026
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Thanks so much for your positive review!
Antwoord van RedWolf Airsoft
Thanks for your 5 star rating!
USA Buyer Beware
Going to be the first and last time I buy from RedWolf Airsoft. Recently bought a TM Scar L from them. It came with a broken stock release button. Message them about it they claim I broke it and would have to pay for replacement part. If your in the US and have to buy from this company be sure record your opening and inspection of the airsoft gun you order. If not they are going to place blame on you and have you pay for the replacement part.
11 juli 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi Moua, we're sorry about your unfortunate experience. Our team conducted a full check on the gun when we installed the orange tip for your purchase. At the time the stock was working fine. There was no record of customs opening the box, and the rifle is fully protected inside a box. Without damage to the box, it's hard to determine the cause of the breakage on that thick plastic part. We understand that you have purchased that replacement part and it's on the way to you. Sorry again for this.
Excellent customer service
Excellent customer service, immediate communication. Overall an excellent company and one I look forwards to dealing with again.
Can't recommend them highly enough...a perfect 10.
12 juni 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Thanks so much for your glowing review Philip! Hope to have you visiting us again soon!
My frist time ordering
My frist time ordering to ireland. There customer service was excellent got my order within two week no additional customs charges. Would definitely recommend and will be ordering again when they have more stock
Thankyou
22 mei 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi Joseph thanks for taking the time to rate us 5 stars and leaving feedback. Hope we can serve you again in the near future!
Antwoord van RedWolf Airsoft
Un grand merci pour votre avis positif et vos 5 étoiles ! Votre soutien est inestimable et nous motive à offrir un service de qualité supérieure. Nous sommes ravis de vous avoir satisfait et espérons vous revoir bientôt !
Great website and customer support
Redwolf is my go to for ordering airsoft guns, parts and accessories. I’ve had some issues with customs and imports into the US and redwolf customer support was super helpful and quick to respond. I absolutely recommend this shop.
14 april 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Thank you so much for your review. Yes every now and then customs will cause some delays but we are quite experienced with these situations and do our best to facilitate when questions arise. Glad that we were able to resolve and we hope that you'll come back to us again for your future airsoft needs.
Very good and professional actions…
Very good and professional actions related to preparation and shipment of my order!
20 maart 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Thank you Deyan for your glowing recommendation. We will let the team know that you were happy with their service and we hope to see you back with us again soon.
Best to buy if your outside Europe!
One of the best sides to buy if your outside Europe because of vat fees and some similar taxes
i was scrolling on the website and was suprised on how cheap the airsofts were...
so bought a umarex/vfc ump45 with holo and a few mags
after the shipping i got hit with the tax which was an extra 130 USD (900 danish krones)
10 maart 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi Recaid, thanks for shopping with us. Yes unfortunately the taxes are high in Europe and Denmark is very good at taxing every domestic and international sale. However even if you count the local taxes in Denmark, the total ending price you paid in buying from us should still be cheaper. We hope you enjoy your purchase and please come back again if you need anything.
Redwolf is a reward winning airsoft…
Redwolf is a reward winning airsoft store and they deserve it. Thanks
21 maart 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi Ismail, thank you so much for your confidence and support! We look forward to serving you again as we enter our 27th year in operation!
My ignored inquiry
I contacted RedWolf Airsoft on March 13, 2025, asking if I could reserve a limited edition Han Solo blaster with a deposit, since I wouldn’t have the funds until summer cause I’m a student. Their automated response promised a reply within 24 hours, but after a week of follow-ups, I got no response at all.
Now the blaster is sold out, and I never even got an answer. For a time-sensitive, limited edition item, this is unacceptable. I won’t be shopping with them again. Luckily, JK Army has it in stock.
13 maart 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi Filip, we're sorry that we may have failed to respond to your email. We don't really don't reservations. You would need to pay in full to reserve any item since we don't really have a reservation policy or mechanism in place. If you are referring to this item, it's not limited edition and we will get them back in stock again when they become available from AW Custom: https://www.redwolfairsoft.com/gas-blow-back-pistols-aw-custom-armorer-works-aw-custom-m712-star-wars-style-w-scope-flash-hider-gbb-pistol.html
Couldn’t recommend more
Never written a review for Airsoft products but Redwolf definitely influenced me to leave a review on them, has been my go to site for a few months now and It’s been amazing, had one problem in about 10 orders where ups sent my package back to Redwolf and they got my package to me using a different delivery method in 3 days. Can’t get any better, they also have an amazing selection for parts and guns. Couldn’t recommend more A+++
16 maart 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi Quiet, thank you so much for taking the time and trouble to write a positive review for us. Our team really tries hard to exceed customer expectations so I'm happy to hear they rectified the UPS issue immediately. I hope we get a chance to serve you again in the near future!
Exactly what I ordered and shipping was…
Exactly what I ordered and shipping was faster than i thought it would be.
21 februari 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi Leo, thank you so much for leaving a positive review with us. We're super happy that you found our shipping times fast. We hope to serve you again soon!
I (from Europe) 5 stars for RedWolf…
I (from Europe) bought from RedWolf Airsoft a SIG Sauer M17 P320 CO2 Airsoft Pistol - TAN (by SIG AIR & VFC) - 6mm.
I grant them 5/5 stars because but not limited to:
1. Best price of the item all over the world.
2. Even I didn't ask them, I had the pleasant surprise to see their Custom declaration (when received it) with a price of 1/3 of the value of the purchased item so the VAT I paid to the import was drastically reduced
WHAT SHOULD THEY IMPROVE:
the shipping fees for small and little weight items. For example: I renounced to buy a mini red dot sight + a mounting plate, all of them having a total weight of no more 100 grams because at the checkout the shipping fees were more than 30 USD !? ... and this is not normal at all
15 februari 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi Cornel, thank you for your positive feedback. We will take a look at our shipping prices and see if we can do something better. Yes even though you added some items that only weighed, if the items expanded the total dimensions of the package, then it may increase the price by a bit more than expected. The shipping priced is based on dimensions of the package in addition to the weight. So if we tried to ship you a big cube of styrofoam that only weighed 100g, the shipping companies have a formula where they calculate the "dimensional weight" to be several kilograms, even if the real weight is only 100g. We will take a look at your order anyways to see if we can further optimize the weight calculation for the future. Thank you very much for your feedback!
Great company 🔥🔥
Great company. They reply to questions very quickly, they have a HUGE selection of great products and they ship very fast. I had my order arrive within about 10 days from Hong Kong to the middle of the United States. 🔥🔥
20 februari 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi M, thank you so much for taking the time to leave a positive review of your shopping experience with us. Despite being in Hong Kong, we are an American-owned company so shipping quickly and smoothly to the US is one our main focus. And over-delivering on our promises is what we hope we can do. We hope to see you back with us again soon and meanwhile, we hope you enjoy your purchase!
I ordered a pistol and extended mag 8…
update. I did finally receive the gun but it took 10 weeks....I ordered a pistol and extended mag 8 weeks ago and still have not gotten anything
2 februari 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Hi Philip, we are very sorry about the massive delay which is not normal. I'm not sure if you were aware of some recent issues surrounding President Trump's executive orders but this impacted customs clearance and unfortunately your package was one of several that were held / delayed. We have resolved the issue by adapting to some changes that occurred at the US Customs and Border control, and these delays should be avoided in the future. We are really sorry about the long delay but at the same time we are glad the package successfully delivered to you.
Rapide malgré l'éloignement
Très bons produits airsoft à prix corrects.
Certains produits fabriqués à l'unité et donc plus onéreux, mais d'une extrême qualité.
Livraison sous 12 jours en ce qui me concerne (France). Je recommande !
23 januari 2025
Review zonder uitnodiging
Antwoord van RedWolf Airsoft
Didier, merci pour votre avis positif!
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