Refresh Debt Advice Reviews 

981
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Keith was the first person to get in contact when I finally started looking for help with my debt. He told me we would be able to find solution and that it wasn’t the end of the world; no matter h... Toon meer

Beoordeeld met 5 van de 5 sterren

what made our experience is that Keith brady was more that happy to help and too the time to help us and even though he was ready to go on annual leave he was still willing to push it through to help... Toon meer

Beoordeeld met 5 van de 5 sterren

I had to update my review. My plan has finally ended after 7 years and l feel so relieved. Got to add even though my relationship with Refresh has come to an end l’ve had a few queries and they don’t... Toon meer

Beoordeeld met 5 van de 5 sterren

A huge weight lifted! Spoke to Keith, very professional and reassuring it almost felt like talking to a friend. He explained everything to me in great detail, made sure I understood everything that... Toon meer

Bedrijfsgegevens

  1. Schuldbemiddelaar

Geschreven door het bedrijf

Our aim is to help you regain control of your finances by providing advice, support, and a debt solution that allows you to repay your debts at a rate you can afford. We have been in business 15 years and over this time we have helped thousands of clients with their debts. We are authorised by the FCA to provide debt advice, debt counselling, and adjusting.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

981 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(981)

77 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Helped me so much!

Helped me so much!! Roisin was the person talking to me and she walked me through each step, explaining every detail and gave very helpful advice. I was struggling a bit and these guys helped me so much. Huge thanks to roisin and her team, absolute great job

20 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you so much for your kind words! We're delighted to hear that Roisin was able to guide you through everything with clarity and support. We know how challenging things can feel at times, and it’s great to hear that our team could make a real difference for you. Wishing you all the best, and if you ever need anything, we're always here to help!

Beoordeeld met 5 van de 5 sterren

Dealing with debt is stressful so I’m…

Dealing with debt is stressful so I’m very grateful to Alison and the team at Refresh Debt Advice who are always friendly, helpful and explain everything in simple terms. They are easy to contact, always respond, and make everything seamless. It’s a real relief. Thanks Guys

20 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your lovely review! We understand that dealing with debt can be stressful, so we’re really pleased that Alison and the team could make things easier for you. We always aim to provide clear, friendly, and supportive advice, and it’s great to hear that you’ve felt that throughout your journey with us. If you ever need anything, we’re always here to help. Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

I cannot thank Refresh enough

I cannot thank Refresh enough. I have been with them for a few Years now, they have been nothing but nice and friendly, i have never felt uncomfortable talking to them about anything, they have always put me at ease. A massive thank you to Allison, she has just helped me get my plan back in place, yet again so friendly and reassuring, she couldn’t do enough to help me. My mind is at ease now, and i have refresh to thank for that. So glad i found them, literally helped me so much. Thank you refresh.

19 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you so much for your kind words! We're truly grateful for your trust over the years, and it’s wonderful to hear that you’ve always felt comfortable and supported by our team. Allison will be delighted to know she was able to help get your plan back on track and put your mind at ease. We’re so glad you found us, and we’ll always be here whenever you need us. Wishing you all the best!

Beoordeeld met 1 van de 5 sterren

Very bad service

Very bad service. I was with them last 15 years to clear my debt. In the beginning they told me that you will be cleared your debt in 5 years but here I am after 15 years fist couple of months they refunded my direct debit payments and then they stop my direct debit. Now I am struggling to pay my debit my own way.
To be very honest they don’t care about you they just want their commission from your money and very less money pay to your creditors.
I wish if I can give them less then one star.
Thanks ,
Shehzad.

25 oktober 2024
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Hi Shehzad,

Are you sure you have the right company, I have checked our company records and we have no record of your name.

We take great pride in our service and I would be shocked if you had a poor experience with Refresh.

I have requested for Trust Pilot to investigate this matter further as I believe you have the wrong organisation.

Can you please contact me to the office on 0800 12 48 63 so we can discuss this further please?

Thank you, Jenny McGreevy, Managing Director

Beoordeeld met 5 van de 5 sterren

Can not recommend these enough

Can not recommend these enough. Was in a dark hole very unexpectedly with bailifs at the door and with in 2 days everything was in place and made to feel at ease
I was lucky enough to get Shane handling my case and he made me his priority

3 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your review! We know how overwhelming it can feel when things take an unexpected turn, so we’re really glad we could support you when you needed it most. Shane will be delighted to hear that he made such a positive impact and helped put your mind at ease. We’re always here if you ever need us. Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Grateful Client

I can’t thank Refresh for all the help and guidance that I have received from I think her name was Louise she has made us feel that they have put our finances in a good place and taken the worry from us nothing has been to much trouble. I would highly recommend anyone who is in trouble with there finances to contact Refresh Debt Advice.

10 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you so much for your kind words! We're delighted to hear that we were able to support you and help ease your worries. Taking control of your finances can feel daunting, so knowing that we’ve made a positive difference means a lot to us. We truly appreciate your recommendation, and if you ever need anything, we’re always here to help. Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Excellent do what they say they will do

Excellent do what they say they will do

23 januari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your review Peter ! We’re so pleased to hear that you’ve had a positive experience with Refresh. We’re always here to help. Wishing you all the best! 💙

Beoordeeld met 5 van de 5 sterren

Rory has been my go to person the hole…

Rory has been my go to person the hole way of my time being with debt refresh, they are a massive help and will bang everything out that needs to be done to get the ball rolling. Every question/s asked is always replied and explained. Very good company to use and Rory is a credit to the company thank you again. I’m now debt free :)

7 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you so much for your kind words! We’re over the moon to hear that Rory has been such a great support for you throughout your journey. He really is a credit to the team, and we’ll be sure to pass on your lovely feedback. Huge congratulations on becoming debt-free – that’s an amazing achievement! Wishing you all the best for the future. 🎉💙

Beoordeeld met 5 van de 5 sterren

Very Helpful and supportive of my…

Very Helpful and supportive of my situation making it as stress free as possible, one of the best decisions I’ve made

5 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your kind words! We're so pleased to hear that we could help make the process as stress-free as possible for you. Making that first step can be tough, so it’s great to know you feel it was one of your best decisions! Wishing you all the best for the future. 💙

Beoordeeld met 5 van de 5 sterren

Nearly three years of being with refresh ended today , I am now debt free ,

With special thanks to Brenna my advisor, but the whole team are with you all the way , they do not judge you in any way , any problems they deal with it , they have time to talk to you with patience and understanding there brilliant thanks again for everything x

4 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you so much for your kind words and for trusting Refresh to support you on your journey to becoming debt-free! 🎉 Huge congratulations on reaching this milestone – it’s an incredible achievement, and we’re so happy to have been part of it. We’ll be sure to pass your special thanks on to Brenna and the team. Wishing you all the best for a bright and stress-free future! 💙

Beoordeeld met 5 van de 5 sterren

Becks & Keith have been so helpful to…

Becks & Keith have been so helpful to me this morning I can't thank them enough for helping me I was so stressed about my situation they have helped take a load off my mind so I would like to say a big thank you to both of them

4 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you so much for your lovely review! We’re so glad that Becks and Keith were able to support you and help ease your stress. We'll be sure to pass on your kind words to them – they’ll be delighted to hear it! Wishing you all the best, and remember, we're always here if you need us. 💙

Beoordeeld met 5 van de 5 sterren

Advisor was very helpful and reassuring…

Advisor was very helpful and reassuring went over all the questions I had thoroughly and with ease

3 februari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your kind words! We’re so pleased to hear that your advisor was able to provide the reassurance and clarity you needed. If you ever have any more questions, we’re always here to help. Wishing you all the best! 💙

Beoordeeld met 5 van de 5 sterren

Roisin guided me through the process…

Roisin guided me through the process effortlessly and with empathy throughout. I felt comfortable explaining my situation, roisin explained everything in detail giving me the exact place to find everything comfortably. Thank you for your help throughout everything.

31 januari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your wonderful feedback! We're so pleased to hear that Roisin was able to guide you through the process with empathy and clarity. Feeling comfortable and supported is so important, and we're glad she could provide that for you. We'll be sure to pass on your kind words to her! Wishing you all the best for the future. 💙

Beoordeeld met 5 van de 5 sterren

Keith dealt with me down the phone…

Keith dealt with me down the phone absolute helped Me with every single little detail so thank you. My debt was effecting everything work health and now I felt so much better at ease just speaking to someone on the phone regarding what to do next

31 januari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your kind words! We're so pleased to hear that Keith was able to support you and provide the guidance you needed. Debt can feel overwhelming, but taking that first step and speaking to someone can make all the difference. We’re glad you’re feeling more at ease, and we’re here for you every step of the way. Wishing you all the best! 💙

Beoordeeld met 5 van de 5 sterren

Had a great call with Allison

Had a great call with Allison
She is really helping with my expenditure thanks Tony

29 januari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thanks for your review, Tony! We're so glad to hear that Allison was able to help you with your expenditure. She’ll be delighted to know she made a difference! If you ever need anything else, we’re always here to support you. Wishing you all the best! 💙

Beoordeeld met 5 van de 5 sterren

Great service

Roisin was friendly, helpful and very efficient. She was clear and concise with everything. Thank you 🙏

28 januari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your kind words! We're so pleased to hear that Roisin provided friendly and efficient support. Clear and concise guidance makes all the difference, and we’re glad she could help. We’ll be sure to pass on your lovely feedback! Wishing you all the best. 💙🙏

Beoordeeld met 5 van de 5 sterren

My experience was great I was put at…

My experience was great I was put at ease about my debt Keith was brilliant helped me all the way through my application would recommend . Thankyou

24 januari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your kind review! We're so glad to hear that Keith was able to put you at ease and guide you through the process. Taking that first step can be daunting, so it’s great to know you felt supported. We really appreciate your recommendation and wish you all the best for the future! 💙

Beoordeeld met 5 van de 5 sterren

I can’t recommend this company enough

I can’t recommend this company enough. Jayne has been so plesant to deal with. For a subject that is hard for some to deal with and understand she has made the process easy and understandable. Thank you so much

23 januari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your fantastic review! We're so pleased to hear that Jayne made the process easy and understandable for you. We know dealing with debt can be difficult, so it's great to know you felt supported. We'll be sure to pass on your kind words to Jayne! Wishing you all the best. 💙

Beoordeeld met 5 van de 5 sterren

Spoke with Roisin today so helpful and…

Spoke with Roisin today so helpful and explained all with ease so glad Spoke with her what a wonderful charming lady. Would definitely recommend fresh debt to anyone 👌

16 januari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your lovely review! We're so pleased to hear that Roisin was helpful and made everything easy to understand. She really is wonderful, and we’ll be sure to pass on your kind words! We truly appreciate your recommendation and wish you all the best. 💙👌

Beoordeeld met 5 van de 5 sterren

Lovely staff

I spoke to Jayne and she was nice and calm and understanding and helped us find a solution to our problem.

15 januari 2025
Review zonder uitnodiging
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Antwoord van Refresh Debt Advice

Thank you for your kind words! We're so pleased to hear that Jayne was calm, understanding, and able to help you find a solution. We’ll be sure to pass on your lovely feedback to her! Wishing you all the best. 💙

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