I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Arch Insurance asked us relevant questions in the claims process, used an online platform to make a claim for compensation, and processed our claim promptly. What more could we ask from an insurer of... Toon meer
She was extremely helpful and knowledgeable. She had my answer and solution within minutes. The wait to speak with a person was not that long, and I used the call back option, which also was great. D... Toon meer
Bedrijf heeft geantwoord
I needed to cancel because my traveling companion was ill. I dreaded dealing with the insurance company. My last experience with another travel company was awful. Great surprise with RoamRight. Wha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Arch RoamRight
Geschreven door het bedrijf
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Geschreven door het bedrijf
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Contactgegevens
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Verenigde Staten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Arch RoamRight
Deneitra,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
all over the world with Arch Roam Right.for…
I have traveled all over the world for both work and vacation for 31 years. Since finding the Arch Roam Right insurance, I buy the coverage I prefer at a fair price.
Many other companies in this industry just try and sell you stuff that you dont need as a package. Arch Roam Right lets me select exactly what I want.
29 maart 2026
Antwoord van Arch RoamRight
Barry,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Such great customer care
Such great customer care. I had a unique situation and Lori-Ann sifted through my plans with ease/
27 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Dana,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very helpful in explaining the…
Very helpful in explaining the differene options
25 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Sandra,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Carmine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very Helpful Employees
I had to call many times about my claim and every time the people who answered were both knowledgable and helpful.
17 februari 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Eugene,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Friendly
Friendly, US based customer service that was very helpful.
23 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Dale,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The conversation to get a quote went as…
The conversation to get a quote went as I would expect it to.
23 maart 2026
Antwoord van Arch RoamRight
Robert,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I don’t like talking to a robot
23 maart 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your feedback. We strive to provide multiple support options and understand that many customers prefer speaking directly with a representative. Our customer service team (real humans!) is available by phone Monday-Friday, 8:30am - 8:00pm at 800-699-3845, and would be happy to assist you.
Regards,
The Arch RoamRight Team
Very helpful
Very helpful, professional and friendly. Took care of my needs perfectly.
19 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Carlos,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Didn’t need the coverage on my trip but…
Didn’t need the coverage on my trip but I was glad to have it if I did.
18 maart 2026
Antwoord van Arch RoamRight
Kimberly,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen has a professional demeanor
Helen has a professional demeanor, answered ALL my questions and provided efficient service.
16 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Virginia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I have used Roam Right ever year for…
I have used Roam Right ever year for the lat 10 years, no claims, no ploblems, helpful and plesant staff.
13 maart 2026
Antwoord van Arch RoamRight
Donald,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Online Renewal Option?
Only thing that would have made it better is if I had the option to renew my policies online with the travel agent discount. But customer service rep was amazing and did make the phone call as easy as possible.
12 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Anthony,
Thank you for your review. We appreciate your feedback.
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Peter,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen answered all my questions and…
Helen answered all my questions and gave me all the options for my travel insurance purchase.
11 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Anne,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kaitland explained the Travel…
Kaitland explained the Travel Protection coverage very well and had such patience while explaining.
10 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Roberta,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I had to file a claim due to a medical…
I had to file a claim due to a medical cancellation and the process was surprisingly smooth and fast
21 februari 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Terrie,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen was a pleasure to work with
9 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Curtis,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great coverage for me as a travel…
Great coverage for me as a travel advisor and great service.
9 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.