I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Toon meer
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Lees wat reviewers zeggen
Arch Insurance asked us relevant questions in the claims process, used an online platform to make a claim for compensation, and processed our claim promptly. What more could we ask from an insurer of... Toon meer
She was extremely helpful and knowledgeable. She had my answer and solution within minutes. The wait to speak with a person was not that long, and I used the call back option, which also was great. D... Toon meer
Bedrijf heeft geantwoord
I needed to cancel because my traveling companion was ill. I dreaded dealing with the insurance company. My last experience with another travel company was awful. Great surprise with RoamRight. Wha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Arch RoamRight
Geschreven door het bedrijf
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Geschreven door het bedrijf
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Contactgegevens
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Verenigde Staten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Exceptional customer service
Exceptional customer service, knowledgeable -- I felt we were in good hands.
13 april 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
My agent
My agent, Virginia, was very courteous and helpful and made this experience easy!
20 april 2026
Antwoord van Arch RoamRight
Frank,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Thank You!
Excellent value. Easy to sign up. We wish it was more clear as to which policies need to be purchased more than 7 days prior to trip start. Did not need to use the insurance, but peace of mind knowing it was available.
11 april 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Gay,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Kim,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Working with their team has been simple…
Working with their team has been simple and great.
13 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Lacy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very easy process and professional…
Very easy process and professional service
13 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Such a great company am very impressed
Such a great company am very impressed
10 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Shoaib,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Agent was able to help me with all the…
Agent was able to help me with all the information
9 april 2026
Antwoord van Arch RoamRight
Varsha,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helen was very welcoming
Helen was very welcoming, nice, professional. She quickly and efficiently addressed our questions and concerns. Thank you!
7 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Irina,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Impressed with their Customer Service!
Megan was so nice and kind and caring on our call. She helped me purchase just the right policies for our family trip to Europe and even saved us a few dollars on what we expected to pay. Thank you Megan and Arch RoamRight!
6 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Betty,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helpful and Knowledgeable
Extremely helpful agent who patiently answered all my questions.
7 april 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Charla answered my questions very…
Charla answered my questions very professionally and thoroughly.
7 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Jeffrey,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
She is very helpful.
26 maart 2026
Antwoord van Arch RoamRight
Maria,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was kind
Kayla was kind, informative and professional. She is a crafty to your company.
6 april 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Gary,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Knowledgeable and helpful.
31 maart 2026
Antwoord van Arch RoamRight
Brenda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
A = Accessible R = Resolution C = Caring H = Helpful ARCH
On every occasion that I called Arch Solutions Insurance I was greeted by an accommodating and friendly agent. Not only was each rep helpful, but he/she took extra time to furnish me with "how to" information. Another plus was the expediency that accompanied my claim along with the e-mail reminders. As a former teacher, I am awarding ARCH an A+. Thank you
31 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Eddi,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
very helpful walking me through the…
very helpful walking me through the process
31 maart 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Robert,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
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