I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Toon meer
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Lees wat reviewers zeggen
Arch Insurance asked us relevant questions in the claims process, used an online platform to make a claim for compensation, and processed our claim promptly. What more could we ask from an insurer of... Toon meer
She was extremely helpful and knowledgeable. She had my answer and solution within minutes. The wait to speak with a person was not that long, and I used the call back option, which also was great. D... Toon meer
Bedrijf heeft geantwoord
I needed to cancel because my traveling companion was ill. I dreaded dealing with the insurance company. My last experience with another travel company was awful. Great surprise with RoamRight. Wha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Arch RoamRight
Geschreven door het bedrijf
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Geschreven door het bedrijf
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Contactgegevens
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Verenigde Staten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always impressed by the professionalism…
Always impressed by the professionalism of ArchRoamright representatives.
1 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Paul,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
They give on time calls when its…
They give on time calls when its necessary
30 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Malc,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I was able to complete our travel…
I was able to complete our travel insurance for our month long trip to Europe. Thanks to our travel agent for providing the link to the company. We've traveled with RoamRight since 2019 for all our cruises.
26 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Kurt,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Claim processing was quick and efficient
The agents were informative, knowledgeable, and helpful, and our travel insurance claim was processed most expeditiously.
26 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Larry,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was on point
Kayla was on point, clearly explained my inquiries. The entire phone call was pleasant and informative.
23 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great Customer Service
Cory, the customer service representative was great. He was thorough explaining all changes and confirming additional information needed to ensure that I was fully covered.
17 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Pattie,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory is an asset to your team
Cory is an asset to your team.
—He took the time to listen and understand the urgency of our request for written documentation of the travel insurance policy for our trip with Gate 1 travel. —Immediate receipt of the documentation email was essential for Father JC to get the necessary visa to be able to take our trip.
—Cory was professional and customer focused.
THANK YOU
16 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Karen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was very helpful and got me…
Kayla was very helpful and got me exactly what I requested. She was precise and professional. This makes me feel confident in the insurance plane we purchased.
16 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Elizabeth,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Easy
The easiest, most effecient interaction with a customer service agent in a long time. Simply the best! Renewing was simple and agent answered all questions quickly.
15 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Steve,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Very good service
Very good service. Lori explained everything very succinctly. Well done!
15 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Doug,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The process was easy
The process was easy. I had a question and sent a email. Megan was very helpful in answering my question and helping me understand.
13 juni 2026
Antwoord van Arch RoamRight
Donna,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory
The agent, Cory, was knowledgeable and professional. He offered me options on what to purchase.
10 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Roxanne,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helped me on phone explaining…
Helped me on phone explaining preexisting rules. Easy to use website.
6 juni 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Prompt and efficient
My issue was handled promptly and efficiently.
2 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hannah,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Friendly & professional
Friendly, professional service. Listened well. Answered questions fully.
1 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I asked Lori of Roam Right Travel…
I asked Lori of Roam Right Travel Insurance how to cover a vacation that wasn't scheduled for another year and half but required full payment in a week. I usually purchase Roam Rights multi-travel plan which covers up protection for a year. She suggested purchasing a single dedicated to insurance for this one trip and explained the difference between purchasing before and after the final payment. Also, asked about the need for medical coverage if half the trip was in the USA and other half in Canada. She then provided a couple of quotes.
2 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Mole,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
She helps me a lot .
2 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Armela,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
FRIENDLY AND PROFESSIONAL
FRIENDLY AND PROFESSIONAL. ALL MY QUESTIONS WERE ANSWERED AND CLEARLY EXPLAINED.
1 juni 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
We have used RoamRight for over a…
We have used RoamRight for over a decade and I’ve always been quite pleased. We just booked Insurance for an upcoming trip to the Pacific Islands extending into a one week stay in Florida at the end of our trip before returning to our home in Pennsylvania. Our agent Isabel was initially told the last days in the US would not be covered. She took the initiative to follow up on this case. She called us back to say we could extend our coverage for the end of the trip. We appreciate her efforts on our behalf . Thank you, Isabel.
30 mei 2026
Antwoord van Arch RoamRight
Karen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
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