Great service, easy to order and once delivered very satisfied with the quality of the blinds. So easy to fit, look great and now have full blackout in the bedrooms! All at a much reduced price than V... Toon meer
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Lees wat reviewers zeggen
Ordered easily on line. Kept updated about delivery progress. Arrived on time. Package looked as if it had been opened and resealed at both ends but contents absolutely fine.
Easy to navigate website with lots of choices. The selected blinds arrived within the time frame offered and were well packaged and protected. The blinds were easy to fit using the instruction booklet... Toon meer
We ordered a replacement Velux blind from Roofblinds. It arrived within the estimated period and while the box was a little battered, the contents were in perfect condition. I would thoroughly recom... Toon meer
Bedrijfsgegevens
Over Roofblinds.co.uk
Geschreven door het bedrijf
Roofblinds.co.uk is owned and operated by Altaterra Ltd, one of Europe's largest manufacturers of roof window, blinds and shutters.
Roofblinds.co.uk was launched in April of 2006 and since then we have supplied customers all over the UK with roof window blinds and shutters for a wide range of needs.
At Roofblinds.co.uk, we offer blinds, shutters, and accessories from VELUX and our own Itzala brand at competitive prices.
Our product configurator allows customers to customise products to suit their needs and specific roof window, supporting easy installation and a perfect fit.
We offer fast shipping, straightforward returns, and several payment options at checkout, including Visa, Mastercard, and Klarna for instalment payments.
You can contact our customer service team by email at customerservices@itzala.com or by phone on 01592 806 622. We’re here to help!
More information about our range of VELUX and Itzala products is available at Roofblinds.co.uk.
FANTASTIC DISCOUNTS ON GENUINE VELUX BLINDS
Geschreven door het bedrijf
- 33% discount on all VELUX blinds
- We offer a wide range of genuine VELUX blinds for VELUX Roof Windows. As the world's largest manufacturer of roof windows, the exceptional quality of their products has made them one of the best known and most trusted brands in the construction industry.
- 3 year guarantee on all VELUX blinds
- We grant you 3 (three) years' guarantee on VELUX branded blinds.
- Biggest VELUX online retailer in the UK
- Roofblinds.co.uk is the biggest e-shop for selling VELUX blinds in the UK. We offer the largest range of VELUX blinds at low prices and have a lot of experience advising thousands of customers from all over the country.
Contactgegevens
, , Verenigd Koninkrijk
- +44 15928 06622
- customerservices@itzala.com
- www.roofblinds.co.uk
4,8
Uitstekend
11K reviews
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I have used this company twice now for…
I have used this company twice now for replacement velux blinds. Their website is easy for ordering and the blinds were delivered promptly both times
They are reliable, communication was very good re delivery etc and the blinds were a very good price. I will definitely use them again .
13 augustus 2026
Long delivery but they told me about…
Long delivery but they told me about this before ordering and in fact it came 3 days early. Velux product excellent.
13 augustus 2026
Genuine velux blinds at a discount
Genuine velux blinds at a discount, quickly arrived and easy to install. Absolutely nothing to moan about. Great service, thank you.
13 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Misleading delivery timescales
When I went to order my velux blind I was informed it could be delivered within two weeks. However once I had ordered I was given a delivery date of over a month away. I emailed customer support to query this and have received no response whatsoever. Extremely disappointing
12 augustus 2026
Antwoord van Roofblinds.co.uk
Thank you for taking the time to share your experience. We sincerely apologise for the disappointment and frustration caused.
When you placed your order, the estimated lead time provided reflected the information available at that moment. Unfortunately, shortly afterwards, VELUX experienced significant supply challenges with certain Anti-Heat Blackout Blinds and Shutters due to exceptionally high demand during the heatwave. Despite their best efforts to secure and distribute new stock as quickly as possible, this resulted in longer lead times than originally anticipated.
We completely understand how disappointing it is to be given a later delivery date after placing an order, and we are especially sorry that you did not receive a response to your email enquiry. This is not the level of service we aim to provide.
While the delay was outside of our direct control, we fully appreciate that this does not lessen the inconvenience caused to you. We are continually working with VELUX and our support teams to improve communication during periods of unexpected supply disruption.
Thank you for your patience and understanding. We hope to have the opportunity to provide you with a much better experience in the future.
Blinds arrived quickly although final…
Blinds arrived quickly although final delivery came over 2 separate days
5 augustus 2026
Fantastic customer service
Fantastic customer service. Due to no fault of Roofblinds the blinds, I recieved the wrong type of blind. Roofblinds customer service quickly replaced them with the ones that should have been ordered. Fantastic customer service.
10 augustus 2026
Great value for money delivered on time…
Great value for money delivered on time thanks
12 augustus 2026
Do exactly what we wanted them to do
Do exactly what we wanted them to do. Good price, waited a while due to popularity, but worth the wait.
11 augustus 2026
Roofblinds were excellent throughout
Roofblinds were excellent throughout, very helpful staff and as fast as possible delivery.
11 augustus 2026
Fast delivery good price
Fast delivery good price. Two minor things 1 of the 4 blinds had had slight scratch on it. Also the 4 blinds were packed together with 2 long plastic ties which cut through one of the boxs
10 augustus 2026
I have not yet received the blinds
11 augustus 2026
Antwoord van Roofblinds.co.uk
We are very sorry for the initial delay with your order and appreciate your patience and understanding throughout. I'm pleased that the issue has since been resolved.
If you require any assistance in the future, please do not hesitate to contact us directly. We will be happy to help.
Velux blinds
Everything went very well. Very good communication. Top sellers. Highly recommended. Thanks
3 augustus 2026
brilliantservice
10 augustus 2026
Easy to order on line
Easy to order on line with tracking provided for you to monitor the delivery.
3 augustus 2026
Good service,did take a little time to…
Good service,did take a little time to deliver,when placing the order.I will use this company again.
10 augustus 2026
Great blinds reasonably priced
5 december 2025
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