HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Toon meer
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Lees wat reviewers zeggen
Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Toon meer
Devon was incredible. He went out of his way to get a simple dust cap for a spotting scope. There was absolutely no profit in the deal for him but it involved quite a lot of work on his behalf to get... Toon meer
It's just so good to have this range of products available and know it'll arrive in a timely manner. Needed some lav mic mounting gear for a weekend shoot and was able to order the week before and get... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.
Contactgegevens
Level 1, 80 Adelaide Road, 6021, Wellington, Nieuw-Zeeland
- +64 04 9202288
- sales@rubbermonkey.co.nz
- www.rubbermonkey.co.nz
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
'How did we do'
'How did we do'? I have no idea ... as soon as I saw that you use Aramex couriers I knew there would be problems.. they are routinely inept!. Latest information is the package has been sent to Ashburton... it certainly isn't here.
See Aramex reviews on Trustpilot.
If you value your reputation dump Aramex!

Antwoord van Rubber Monkey
Such an easy process
Such an easy process, great communication of order progress and super quick delivery.
Can't fault them over my many photography items purchased from Rubber Monkey. 👍🏼
Delivery was quick and the staff were…
Delivery was quick and the staff were lovely when we picked it up. Really happy with my purchase.
Excellent Customer Service
Ordered an item that I could not find anywhere else in NZ, and even though delivery was delayed (not Rubber Monkey's fault, supplier delay), Rubber Monkey communicated very effectively and updated me with the new ETA, Product arrived and am very happy with the whole experience.
Favorite store
Probably my favorite store to deal with in New Zealand. SUPER team. Never had a negative experience in 50+ orders
Very satisfied
I called to clarify stock levels and my questions was answered quickly. Order was processed and dispatched same day and I had the product the next day.
Always great service
Always great service, good products, prices and fast shipping - also appreciate the lollies in every package :)
Fantastic shopping experience
Fantastic shopping experience, extremely helpful staff when I called. Made sure I had the product delivered in rapid time. Very reliable and lovely staff.
My new favourite tech supplier...
A top retailer referred me to Rubber Monkey when they couldn't supply the product I wanted. A very supportive and knowledgeable person at RM helped me on the phone. Product was perfect and arrived quickly. Thank you!
Item i wanted was in stock
Item i wanted was in stock, and got delivered on time.
Faultless service
Always an awesome service. Setting the bar pretty high. Thoroughly recommend Rubber Monkey.
Your service is first rate
Your service is first rate. I ordered on Satuday night, order was processed First thing Monday morning, goods dispatched same day.
The goods arrived Tuesday morning and put out for delivery by NZ Post Courier that morning.
The Courier driver duly arrived at my place at 4.07pm and this is where it all fell apart. I watched the driver open his side door then proceeded to appear to write somethibg theb threw a parcel across his van, then he walked to my letter box and placed something into it, returned to his van and drove away.
I thought he had put my paecel into the letter box which was wrong because it was signature only.
What a suroruse I got when I got to thd letter box!! There was a note saying sorrt we can not deliver your parcel becayse no one was home. WTF he didn' even try to deliver it, never came and knocked on my door, and whats more it must have been my parcel he threw across his van!!!
Your service was great, the Courier of Run 30 was nothing less than disgusting!!
Easy process & fast delivery
Great price and fast shipping
Great price and fast shipping. All a great experience.
Was waiting for an order that hadn’t…
Was waiting for an order that hadn’t shipped due to waiting for supplier to stock. Back and forth communication from Zarina has been amazing in keeping me notified of what’s going on and getting the items available shipped to me. Zarinas communication is A+
A breaze
Easy access, easy to browse, got good returns on searching for things, the payment method and the timeously delivered goods i bought.
"5ive Star Rave"
User friendly online experience. Outstanding customer service and the response time was excellent. I did not expect my item to be delivered so quickly. Well done.
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