HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Toon meer
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Lees wat reviewers zeggen
Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Toon meer
Devon was incredible. He went out of his way to get a simple dust cap for a spotting scope. There was absolutely no profit in the deal for him but it involved quite a lot of work on his behalf to get... Toon meer
It's just so good to have this range of products available and know it'll arrive in a timely manner. Needed some lav mic mounting gear for a weekend shoot and was able to order the week before and get... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.
Contactgegevens
Level 1, 80 Adelaide Road, 6021, Wellington, Nieuw-Zeeland
- +64 04 9202288
- sales@rubbermonkey.co.nz
- www.rubbermonkey.co.nz
4,8
Uitstekend
464 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
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Great comunication
Found the products I wanted. Fast straight forward purchase. Great communication with an early update from Rubber Monkey on a delay from the supplier of one of the items.
1 augustus 2025
Review zonder uitnodiging
Great as usual
Product delivered quickly and in perfect order. Rubber Monkey are my favourite trader
6 augustus 2025
Review zonder uitnodiging
The large printer took longer to arrive…
The large printer took longer to arrive than previous orders from Rubber Monkey, presumably because of its size and therefore it was sent by Mainfreight instead of Courier Post. But the tracking was accurate and the printer arrived exactly when Mainfreight said it would. Dealing with online ordering was seamless and stress free.
7 augustus 2025
Review zonder uitnodiging
Super quick delivery
Super quick delivery, easy website navigation
4 augustus 2025
Review zonder uitnodiging
Great online shopping experience-easy…
Great online shopping experience-easy to order, super fast delivery, and the packaging was secure and neat. Highly recommend!
28 juli 2025
Review zonder uitnodiging
Always great service and good deals…
Always great service and good deals with fast delivery.
19 juli 2025
Review zonder uitnodiging
Great as always
25 juli 2025
Review zonder uitnodiging
quick and easy
7 juli 2025
Review zonder uitnodiging
Great Product
Great Product, Great Price, Great service, turned up when they said it would.
14 juli 2025
Review zonder uitnodiging
quick response and product as presented
9 juli 2025
Review zonder uitnodiging
Incredible Experience from start to finish
Incredible Experience with these guys from start to finish - Devon answered all of our questions - organised our quotes and invoices and got all of our kit shipped out next day! - we couldn't have asked for more.
8 juli 2025
Review zonder uitnodiging
Incorrect case for Palma 2 was shipped
Incorrect case for Palma 2 was shipped, yet to be resolved
9 juli 2025
Review zonder uitnodiging
Antwoord van Rubber Monkey
Hi Donald,
Sorry to hear about this!
I can see the team are working on a resolve as we speak.
If you would like to call to chat about it anytime, feel free to reach out on 04 920 2288
Great service
Firstly Devon was polite and helpful, I received the invoice within just a few minutes of hanging up the phone. It wasn't long after this it was paid and I received confirmation it was being despatched. Despite living in the South Island and Rural I received the package the next day.
2 juli 2025
Review zonder uitnodiging
Great service and communication
4 juli 2025
Review zonder uitnodiging
Excellent personalised service
Excellent personalised service - such a great help in my hour of need, thanks team!
27 juni 2025
Review zonder uitnodiging
Super Fast Trader
Super Fast Trader. I put in the order and just over a day later I am using purchased items. I have saved this website for future use
EX++++++++++++++++++
23 juni 2025
Review zonder uitnodiging
Easy on line shopping
Easy on line shopping, great service and fast delivery
Thanks
24 juni 2025
Review zonder uitnodiging
Delivery quick - initially not good customer service but subsequently accomodating and helpful
Delivery of the product was extremely quick and easy. Initially dealing with customer service on returns of goods felt hard and their initial contact felt unreasonable. Subsequently, I was contacted and customer service were helpful in accommodating the correct headphones to purchase.
25 juni 2025
Review zonder uitnodiging
Antwoord van Rubber Monkey
Hi Sam,
I can see the team have you sorted with the new set of Headphones you were needing!
We sincerely apologize if any of our terms and conditions appeared unreasonable. They are in place to ensure our customers have all the necessary information during the returns process they need!
We hope your daughter enjoys the new Headphones. If you need anything further please don't hesitate to reach out on 04 920 2288.
The products offered at special price before sending supplied
The products were supplied as described and are excellent. I was disappointed to see all 3 products I purchased were offered at a special price or reduced price before the parcel had been sent to me. I would have hoped I may be considered for some consideration of these specials as they were offered before the product had been sent. Would have been appreciated
23 juni 2025
Review zonder uitnodiging
Antwoord van Rubber Monkey
Hi there,
Apologies to hear this!
We are always happy to help if you have purchased items and they go up on sale.
Please get in touch via sales@rubbermonkey.co.nz and the team can help out with that pricing.
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