Shipped quickly to my local post office with no delivery charge! Beanbag came well packaged and was easy to carry back to my campus. I was worried thinking I've bought a beanbag cover by accident give... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Perfect transaction. Easy to order, provided tracking, was delivered the same day and as expected. Thank you!
I recently received some beautiful Ditsy floral cushions from RUcomfy and I was absolutely delighted with them. Their gorgeous ruffle trim, dreamy floral design and striped on the reverse make them... Toon meer
Bedrijf heeft geantwoord
A buck wheat pillow stays much cooler throughout the entire night, in comparison to other cushion pillows. It takes a couple of days to get adjusted though. So one needs to be patient with it. Also yo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Designed, Sourced and Made in the UK! Why we are the Leading online Soft Furnishings Designer, Retailer and Manufacturer... Celebrating over 30 years of manufacturing beanbags, cushions, pet beds and throws, we really are the market leader for quality soft furnishings and the thousands of 5 star reviews from all of our happy customers shows this. We are a Proud British company that prides itself on using only UK sourced components. Everything that we use to make our beanbags from the fabric to the beanbag filling, to the thread and to the zips, comes from UK companies, so we know that we only provide the BEST for our customers! Everything that you see on our website has been designed in-house by our own design team and as soon as your order has been placed production will begin here in our factory! We have the ability to adapt to any size order- from the single beanbag that would perfectly suit your home to us sourcing in custom fabric and coatings to manufacture over 8500 beanbags for the London 2012 Olympics within a 3 month deadline!!! Excellent Customer Services Our sales team are fully trained to assist at every stage of the order process, nothing is too much trouble and our customer service team are friendly and helpful and will always put you first. Give us a call and put us to the test! Read our 5 Star Reviews!
Contactgegevens
Unit 3, Station Road, BB6 7BA, Blackburn, Verenigd Koninkrijk
- 0845 521 9336
- office@rucomfy.co.uk
- www.rucomfybeanbags.co.uk
4,6
Uitstekend
9K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfect transaction
Perfect transaction. Easy to order, provided tracking, was delivered the same day and as expected. Thank you!
21 augustus 2026
Really good company
Very fast and efficient service and good quality, as described beanbag. No complaints
9 augustus 2026
Review zonder uitnodiging
Antwoord van rucomfy Beanbags
Thank you so much for the 5-star review! We're delighted to hear that you experienced fast service and are happy with the quality of your new beanbag. Enjoy!
Great bean bags for the garden
Great bean bags for the garden. Lovely colours, robust and well made. I would recommend.
18 juli 2026
Antwoord van rucomfy Beanbags
Thank you so much for the lovely review. We're delighted to hear that you're enjoying the vibrant colours and quality of your garden beanbags. Thank you for recommending us, and enjoy your time outdoors!
Stained and no response
Very disappointed.
*Update*
Still no response - advised they would speak with a supervisor but nothing. Avoid this company at all costs*
Missing a package (not their fault, but DPDs) therefore missing an entire beanbag, but the one we did receive is stained and unusable. Tried contacting through Whatapp, they have been online since the messages were sent (my husband also tried contacting with photos of the issues) phone number is not working and nothing back. I appreciate people are busy, but not even an acknowledgement or a holding message.
Trying to secure a refund, but have two very upset kiddies as it was a birthday present. All in all, could not recommend sadly.
23 juli 2026
Review zonder uitnodiging
Antwoord van rucomfy Beanbags
We’re so sorry to read about your experience, particularly as this was intended as a birthday present for your children. We’d really like the opportunity to put this right for you as a priority.
Unfortunately, we’re currently unable to identify your order or locate your previous messages from the information available on your Trustpilot profile. We have submitted a request through Trustpilot for further information, but you’re also very welcome to contact us directly through any of our official contact channels with your order number.
As soon as we have your details, we’ll investigate the delivery with DPD and address the issue with the damaged item as quickly as possible.
We sincerely apologise for the frustration and disappointment this has caused, and we hope to hear from you so we can get this resolved for you.
I ordered a large adult beanbag &…
I ordered a large adult beanbag & footstool in a lovely mustard colour. The beanbag is well filled, and really comfortable. I'd definitely recommend them.
19 juni 2026
Antwoord van rucomfy Beanbags
I ordered a large adult beanbag & footstool in a lovely mustard colour. The beanbag is well filled, and really comfortable. I'd definitely recommend them.
Great quality great customer service
I made a purchase for the beanbag, when it arrived i noticed that the name i had stitched into the front was completely off centre, i got in touch with them and they couldn't be more apologetic and sent another out straight away , it was so fast how the rectified the problem would recommend to everybody, great quality great customer service.
17 juni 2026
Review zonder uitnodiging
Antwoord van rucomfy Beanbags
Thank you so much for taking the time to share your experience with us! We are so sorry for the initial stitching error, but we're delighted that our team was able to rectify it so quickly for you. Thank you for your kind words about our customer service and product quality, and we hope you love your personalised beanbag!
Good quality product and very speedy…
Good quality product and very speedy delivery, very happy.
19 april 2026
Antwoord van rucomfy Beanbags
Thank you so much for the 5-star review! We're thrilled to hear that you are happy with the quality of your purchase and that it reached you so quickly. Enjoy!
Beyond Expectations
Shipped quickly to my local post office with no delivery charge! Beanbag came well packaged and was easy to carry back to my campus. I was worried thinking I've bought a beanbag cover by accident given how light it was but the ultimate unpacking revealed my new throne fully packed and intact. I put it on a glass Bridge between the Maths and Computer Science buildings so I can study with a view this exam season. My professors love it!
19 april 2026
Antwoord van rucomfy Beanbags
Thank you so much for taking the time to share such a brilliant review! Setting up your new throne on the glass bridge sounds like the ultimate study setup, we love that your professors approve! We're thrilled that the collection was easy and that you're enjoying the comfort. Good luck with your exam season!
Antwoord van rucomfy Beanbags
Thank you so much for the lovely review! We're thrilled to hear that the delivery was smooth and, most importantly, that your daughter is very happy with her new beanbag. Enjoy!
Absolutely love the child's chair
Absolutely love the child's chair. Material soft and love the colour.
Very quick delivery.
19 maart 2026
Antwoord van rucomfy Beanbags
Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that you love the colour and soft material of the chair, and that it reached you so quickly. Enjoy!
A very happy grandaughter
I bought this for my grandaughter's 5th birthday and I have just heard that she is absolutely delighted with it
19 maart 2026
Antwoord van rucomfy Beanbags
Thank you so much for sharing such a wonderful review. Knowing that your granddaughter is absolutely delighted with her 5th birthday present has completely made our day! We hope she enjoys many comfy adventures with it.
Antwoord van rucomfy Beanbags
Thank you so much for the brilliant review! We are delighted to hear that you had a great experience with our delivery and love your new beanbag. Enjoy!
Excellent next day delivery on 2…
Excellent next day delivery on 2 personalised items and Excellent product too
20 maart 2026
Antwoord van rucomfy Beanbags
Thank you so much for the fantastic 5-star review! We are delighted to hear that you love your personalized items and were impressed with our next-day delivery. Enjoy your new beanbags!
Lovely quality bean bag
Lovely quality bean bag, just what was needed for sensitive legs. No hard edging yet still firm enough to provide good support.
Very well made and should wear well for the future. Also purchased the filler bag, for when it needs washing down the line, as it states this bag will make it easier to empty the polystyrene ball contents, which will no doubt go everywhere, if you don't have it, so I thought, worth buying.
I chose the green, it's a lovely rich mid tone emerald colour, so I would assume the other colours on offer should also be lovely too.
The delivery was prompt just two days wait, no problems there.
So all in all, a very positive experience from this company, who have provided an excellent quality item. Very pleased with purchase
20 maart 2026
Antwoord van rucomfy Beanbags
Thank you so much for taking the time to leave such a thoughtful and detailed review! We're delighted to hear that the beanbag is providing the comfortable, firm support needed for sensitive legs, that is so wonderful to know. It sounds like the emerald green looks brilliant in your home, and buying the EasyFill washbag in advance is definitely a smart move for stress-free washing later on! Thank you for choosing us, and enjoy your new beanbag!
Delivered quickly
Delivered quickly. Bright and colourful, good size. Grandchildren love them.
15 februari 2026
Antwoord van rucomfy Beanbags
Thank you so much! We are thrilled to hear that our beanbags have been such a bright and colourful hit with your grandchildren.
It’s great to know that the size and our quick delivery met your expectations. We hope they have many years of fun and comfy moments ahead in their new chairs. Thank you for choosing rucomfy!
Horrible to deal with
This company tries to tell you that you can't return an item unless the packaging is intact. Try opening something without wrecking the packaging. They said my return would not be accepted and I couldn't have a refund.
Under UK law you have a right to return goods for any reason you like whether you have the packaging or not. You have to start the return process within 2 weeks.
Argos stepped in and now I have to take the item to an Argos store for a full refund, but it has to be packaged. Well you will be getting it back in bin liners and you WILL accept it!
Your response is not true. Argos had to go away and contact you to try to get you to accept the return.
In your own words...
''Unfortunately, we cannot arrange a collection if it is not in the original packaging. Nor it is eligible if not in the original packaging, so your return is rejected.''
It does NOT have to be in the original packaging.
24 februari 2026
Review zonder uitnodiging
Antwoord van rucomfy Beanbags
Hi there, thank you for sharing your feedback. We’re really sorry to hear there’s been some frustration around your return, and we’d love to clear things up!
At rucomfy, we actually offer a 28-day return window, which is much longer than the standard 14 days, because we want our customers to be happy. We definitely haven't refused your return; we just have to follow safety rules for the couriers:
For a DPD Home Collection: The courier (DPD) requires items to be in a box so they can stack and scan them safely in their vans.
For a Shop Return: We specifically offered you a prepaid return label for this! This is a great option because it allows you to return the item securely bagged at a local drop-off point, so you don't need the original box at all.
We’re sorry if the information you received from Argos made things feel complicated. Our goal is always to make returns as easy as possible within our 28-day policy, and we look forward to getting this sorted for you via your chosen return method.
Excellent beanbag company
Excellent company such good communication , rapid delivery and fantastic products , we have a comfy durable beanbag we use as a giant footstool and fight over it with our cats who also love it !
21 februari 2026
Review zonder uitnodiging
Antwoord van rucomfy Beanbags
Thank you so much for the fantastic review! We love the mental image of the 'battle for the beanbag'it sounds like the cats have excellent taste in footstools!
We’re so glad to hear that the quality, communication, and speed all hit the mark for you. Hopefully, everyone (humans and felines alike!) gets a turn to put their paws up. Thank you for choosing rucomfy!
Antwoord van rucomfy Beanbags
That is wonderful to hear! We are so happy the grandchildren are enjoying them. There is nothing better than seeing the little ones comfy and happy. Thank you for choosing us!
I can't thank you enough received my…
I can't thank you enough received my order this morning and the excitement of my child was amazing 🤩 ! The bean bag was just perfect, beautiful thanks again.
Sabrina
24 januari 2026
Review zonder uitnodiging
Antwoord van rucomfy Beanbags
Hi Sabrina, thank you so much for sharing that wonderful moment with us! We can just imagine the excitement this morning, there is truly nothing better than seeing a child’s face light up like that.
We are so happy to hear the beanbag is just perfect for your home. Thank you for choosing us to be a part of such a lovely surprise!
Really delighted with my beanbag
Really delighted with my beanbag. Lovely velvety fabric and a good size. Arrived the next day well packaged and ready to go. Recommended RU Comfy to all my friends. Excellent value a first class service!
18 december 2025
Antwoord van rucomfy Beanbags
We are absolutely delighted to hear this! Thank you so much for the wonderful feedback. It’s great to know the velvet fabric and size were just what you were looking for, and that our next-day service got it to you right on time.
A huge thank you for recommending rucomfy to your friends, too, word of mouth means the world to us! Enjoy your first-class lounging!
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