I was able to get a quote easily on a comparison website, I was then transferred to the company to finalise the quote & arrange the payment of the policy. What attracted me to this insurance company w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We are new to motor home insurance and I phoned another company before you and basically it was very stressful. I then phoned you and spoke to a lovely, cheerful professional lady called Hannah and... Toon meer
Bedrijf heeft geantwoord
were wrong round made second attempt half rectified .correspondence adress wronf again not happy after spending nearly three hours trying to get house insurance. should have gone compare the market.
Bedrijf heeft geantwoord
Hi your phone representative was very helpful and understanding. She dealt with my enquiry quickly and efficiently resolving and updating my policy quota. Her customer service and rapport made me actu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.
Safeguard UK
Geschreven door het bedrijf
- We understand caravan, motorhome & home insurance
Contactgegevens
Verenigd Koninkrijk
- www.safeguarduk.co.uk
4,6
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great company went through everything…
Great company went through everything about the insurance and helped with everything I needed
5 oktober 2026
Antwoord van Safeguard UK
Thank you for taking the time to share your feedback with us.
It is fantastic to hear that our team was able to guide you through your policy details clearly and ensure all your requirements were met.
If you ever need anything else, we are always more than happy to help.
Kind regards, Leanne @ Safeguard
Antwoord van Safeguard UK
Thank you for leaving us a review.
It is fantastic to hear that our competitive pricing suited your budget and that our team took such good care of you.
If you ever need a hand with anything else, please feel free to reach out.
Kind regards, Leanne @ Safeguard
Clear instructions
I only had to upgrade my travel insurance. As someone not very tech savvy, I managed with no problems. Thank you for making it very straightforward.
4 oktober 2026
Antwoord van Safeguard UK
Thank you for sharing your experience with us.
We are delighted to hear that you found updating your cover so seamless and easy to manage on your own.
Should you need any further help, please feel free to reach out.
Kind regards, Leanne @ Safeguard
Antwoord van Safeguard UK
Thank you for sharing your experience with us online.
It is great to know that you found navigating our website straightforward and were pleased with the cost of your cover.
Should you require any further support, please feel free to get in touch.
Kind regards, Rachel @ Safeguard
Antwoord van Safeguard UK
Thank you for leaving us a review.
It is great to hear that the guidance provided made setting everything up clear and simple to follow.
If you ever need any further support from us, please feel free to reach back out.
Kind regards, Kirsty @ Safeguard
Poor Customer Service
Terrible customer service. So many different useless options on the answering service, and impossible to actually speak to a human. For that reason I will not be renewing my policies.
5 oktober 2026
Review zonder uitnodiging
Antwoord van Safeguard UK
Thank you for your feedback. We're sorry to hear that you found it difficult to contact us and that our phone system did not meet your expectations.
We understand how frustrating it can be when you're looking for assistance and are unable to quickly reach a member of our team. While we offer a range of contact options to support customers with different queries, we appreciate that navigating these options wasn't a positive experience for you.
Your comments regarding our telephone service and the ability to speak directly with an adviser have been noted and will be shared with the relevant team. We're sorry that this experience has impacted your decision to renew and appreciate you taking the time to share your feedback.
Kind regards,
Chris @ Safeguard Insurance
Antwoord van Safeguard UK
Thank you for taking the time to share your feedback with us online.
It is great to hear that navigating our online system was straightforward and stress-free for you.
Should you ever require anything else from us, please feel free to get back in touch.
Kind regards, Tahara @ Safeguard
Sort out your contact details, Safeguard.
I'm a patient person. But trying to speak/live chat with a person just for a query regarding a possible claim has taken several hours and I'm now needing a lie down!
Terrible service, both in France now here. To be fair, once you're through to the right person, all is ok, but navigating the many available numbers and live/ AI chat has proved beyond challenging. Just .. WHY? In comparison to Red Pennant...well there is none. Very disappointed.
5 oktober 2026
Review zonder uitnodiging
Hayley who I spoke to on the phone made…
Hayley who I spoke to on the phone made getting a quote easy and straightforward .
A pleasure to deal with .
3 oktober 2026
Antwoord van Safeguard UK
Thank you for taking the time to share your feedback.
It is wonderful to hear that Hayley provided such a smooth experience over the phone and made setting everything up so enjoyable.
If there is anything else we can do for you, please feel free to reach out to us.
Kind regards, Tahara @ Safeguard
Happily I've not had to use the…
Happily I've not had to use the insurance yet!... but the customer service around renewal and the actual insurance offer itself are excellent.
2 oktober 2026
Antwoord van Safeguard UK
Thank you for sharing your feedback with us.
It is wonderful to hear how pleased you are with the renewal process and the quality of cover offered, and we hope your experience continues to be just as seamless.
If you ever need a hand with anything in the future, please do not hesitate to contact us.
Kind regards, Kirsty @ Safeguard
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are delighted that you managed to secure great cover at a price that suits your budget. It is also wonderful to know that you appreciated having several choices on hand to select the exact amount of protection that feels right for you.
If you ever need any further support from us in the future, please feel free to reach out.
Kind regards,
Karl @ Safeguard
Good Service
Problem with not being able to see my quote due to tec problems with Safeguard system but sorted out with flying colours by phone sales person.
4 oktober 2026
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are really sorry to hear that you ran into a technical issue when trying to view your details online. However, we are absolutely delighted that our telephone agent stepped in and got everything sorted out for you so brilliantly.
If you ever need any further support from us in the future, please feel free to reach out.
Kind regards,
Karl @ Safeguard
My experience was straightforward
My experience was straightforward and easy.
The price was reasonable.
And the process was very easy.
3 oktober 2026
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are delighted that you had such a positive experience with us and that you found our process completely simple to complete from start to finish. It is also wonderful to hear that you were pleased with the competitive price of your cover.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ Safeguard
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are delighted to hear that you found our team so straightforward to deal with and that they provided such a supportive service. It is also wonderful to know that you managed to secure a great price that suited your budget perfectly.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ Safeguard
Very easy to complete the application…
Very easy to complete the application for insurance, and the price
30 september 2026
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are delighted that you found our setup journey completely simple to navigate from start to finish and that you were pleased with the price of your cover.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ Safeguard
Extremely reasonable price compared to…
Extremely reasonable price compared to my previous insurer. Also hard copies of documents by post.
30 september 2026
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are delighted that you managed to secure such a fantastic deal with us compared to your old premium, and we are glad that sending out physical copies of your paperwork in the mail provided you with that extra convenience.
If you ever need any further support from us in the future, please feel free to reach out.
Kind regards,
Karl @ Safeguard
Very friendly and helpful staff
Very friendly and helpful staff, their service was great and so good to be able to speak to someone on the telephone who was patient, understood what needed to be done and able to deal with my request to my full satisfaction.
17 september 2026
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are delighted to hear that you experienced such a welcoming and supportive service from our team. It is wonderful to know that you found it so reassuring to speak directly with someone over the phone who completely listened to your needs and resolved everything to your total satisfaction without any rush.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ Safeguard
The most helpful and amazing team to…
The most helpful and amazing team to help and advice and take time to listen and also a great team to work with
Platinum service
3 oktober 2026
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are absolutely delighted to hear such wonderful feedback about our team, and it is fantastic to know that everyone provided such exceptional support, taking all the time needed to listen and help you out. We truly appreciate your incredibly kind words about working with us and are thrilled that you received a top-tier experience.
If you ever need any further support from us in the future, please feel free to reach out.
Kind regards,
Karl @ Safeguard
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are delighted that you managed to secure great cover at a price that suits your budget. It is also wonderful to know that you found our team so straightforward to deal with and that everything was sorted out for you completely hassle-free.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ Safeguard
Easy to manage options
26 september 2026
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are delighted that you found our layout completely straightforward to navigate and that choosing your preferences was a simple, stress-free experience.
If you ever need any further support from us in the future, please feel free to reach out.
Kind regards,
Karl @ Safeguard
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