I was able to get a quote easily on a comparison website, I was then transferred to the company to finalise the quote & arrange the payment of the policy. What attracted me to this insurance company w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We are new to motor home insurance and I phoned another company before you and basically it was very stressful. I then phoned you and spoke to a lovely, cheerful professional lady called Hannah and... Toon meer
Bedrijf heeft geantwoord
The previous credit card which Safeguard would try to renew the policy is now defunct and therefore I needed to speak to someone to advise of the new credit card. The personal service I received from... Toon meer
Bedrijf heeft geantwoord
were wrong round made second attempt half rectified .correspondence adress wronf again not happy after spending nearly three hours trying to get house insurance. should have gone compare the market.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.
Safeguard UK
Geschreven door het bedrijf
- We understand caravan, motorhome & home insurance
Contactgegevens
Verenigd Koninkrijk
- www.safeguarduk.co.uk
4,6
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to understand and good value
27 september 2026
Antwoord van Safeguard UK
Thank you for sharing your thoughts on our service. We really appreciate you highlighting how straightforward you found the setup process and how budget-friendly your price turned out to be. Should you ever need anything else from us, please feel free to reach out anytime.
Kind regards,
Laura @ Safeguard
The application process was good and…
The application process was good and straightforward
29 september 2026
Antwoord van Safeguard UK
Thank you for taking the time to leave us a review.
It is great to hear that you found our sign-up journey so simple and hassle-free.
If you ever need any further assistance from us, please feel free to reach back out to our team.
Kind regards, Kirsty @ Safeguard
Good website
6 oktober 2026
Antwoord van Safeguard UK
Thank you for leaving us a review.
It is great to hear that you had such a smooth and positive experience using our online portal.
If you ever need any support from us in the future, please feel free to get in touch.
Kind regards, Kirsty @ Safeguard
Price and service first class
6 oktober 2026
Antwoord van Safeguard UK
Thank you for taking the time to post a review about your experience with us.
It is brilliant to hear that you secured such a competitive rate on your policy and received top-notch care from our team.
If you ever need any support in the future, please feel free to reach back out to us.
Kind regards, Kirsty @ Safeguard
Antwoord van Safeguard UK
Thank you for taking the time to share your feedback with us.
We understand you are looking to obtain a copy of your policy details, and we appreciate you letting us know what you need.
Please head over to our Contact Us page to speak with a member of our customer service team, who will be more than happy to locate your account and discuss this further with you.
If you need any extra support today, please don't hesitate to let us know.
https://www.safeguarduk.co.uk/contact-us
Kind regards, Kirsty @ Safeguard
The agent helped sort out my policy as…
The agent helped sort out my policy as I had made a mistake.
6 oktober 2026
Antwoord van Safeguard UK
Thank you for sharing your feedback with us.
It is wonderful to hear that our team member was able to guide you through updating your details and getting everything back on track smoothly.
Please get in touch if we can ever assist with anything else in future.
Kind regards, Kirsty @ Safeguard
Patty was a great help in getting me a…
Patty was a great help in getting me a good price .
5 oktober 2026
Antwoord van Safeguard UK
Thank you for sharing your experience with us.
We are delighted to hear that Patty was able to assist you in securing such a competitive rate for your cover.
Should you require any further support, please do not hesitate to reach out.
Kind regards, Kirsty @ Safeguard
Antwoord van Safeguard UK
Thank you for taking the time to leave us your feedback.
It is fantastic to hear how smooth and straightforward you found the whole process.
If there is anything else you need assistance with moving forward, please feel free to get in touch.
Kind regards, Kirsty @ Safeguard
quick & simple
5 oktober 2026
Antwoord van Safeguard UK
Thank you for sharing your experience with us.
We’re glad to hear that you found our process straightforward and were pleased with your overall quote.
Please get in touch if there is anything else we can do to help.
Kind regards,
Vicky @ Safeguard.
Great company went through everything…
Great company went through everything about the insurance and helped with everything I needed
5 oktober 2026
Antwoord van Safeguard UK
Thank you for taking the time to share your feedback with us.
It is fantastic to hear that our team was able to guide you through your policy details clearly and ensure all your requirements were met.
If you ever need anything else, we are always more than happy to help.
Kind regards, Leanne @ Safeguard
Antwoord van Safeguard UK
Thank you for leaving us a review.
It is fantastic to hear that our competitive pricing suited your budget and that our team took such good care of you.
If you ever need a hand with anything else, please feel free to reach out.
Kind regards, Leanne @ Safeguard
Clear instructions
I only had to upgrade my travel insurance. As someone not very tech savvy, I managed with no problems. Thank you for making it very straightforward.
4 oktober 2026
Antwoord van Safeguard UK
Thank you for sharing your experience with us.
We are delighted to hear that you found updating your cover so seamless and easy to manage on your own.
Should you need any further help, please feel free to reach out.
Kind regards, Leanne @ Safeguard
Antwoord van Safeguard UK
Thank you for sharing your experience with us online.
It is great to know that you found navigating our website straightforward and were pleased with the cost of your cover.
Should you require any further support, please feel free to get in touch.
Kind regards, Rachel @ Safeguard
Antwoord van Safeguard UK
Thank you for leaving us a review.
It is great to hear that the guidance provided made setting everything up clear and simple to follow.
If you ever need any further support from us, please feel free to reach back out.
Kind regards, Kirsty @ Safeguard
Poor Customer Service
Terrible customer service. So many different useless options on the answering service, and impossible to actually speak to a human. For that reason I will not be renewing my policies.
5 oktober 2026
Review zonder uitnodiging
Antwoord van Safeguard UK
Thank you for your feedback. We're sorry to hear that you found it difficult to contact us and that our phone system did not meet your expectations.
We understand how frustrating it can be when you're looking for assistance and are unable to quickly reach a member of our team. While we offer a range of contact options to support customers with different queries, we appreciate that navigating these options wasn't a positive experience for you.
Your comments regarding our telephone service and the ability to speak directly with an adviser have been noted and will be shared with the relevant team. We're sorry that this experience has impacted your decision to renew and appreciate you taking the time to share your feedback.
Kind regards,
Chris @ Safeguard Insurance
Antwoord van Safeguard UK
Thank you for taking the time to share your feedback with us online.
It is great to hear that navigating our online system was straightforward and stress-free for you.
Should you ever require anything else from us, please feel free to get back in touch.
Kind regards, Tahara @ Safeguard
Sort out your contact details, Safeguard.
I'm a patient person. But trying to speak/live chat with a person just for a query regarding a possible claim has taken several hours and I'm now needing a lie down!
Terrible service, both in France now here. To be fair, once you're through to the right person, all is ok, but navigating the many available numbers and live/ AI chat has proved beyond challenging. Just .. WHY? In comparison to Red Pennant...well there is none. Very disappointed.
5 oktober 2026
Review zonder uitnodiging
Hayley who I spoke to on the phone made…
Hayley who I spoke to on the phone made getting a quote easy and straightforward .
A pleasure to deal with .
3 oktober 2026
Antwoord van Safeguard UK
Thank you for taking the time to share your feedback.
It is wonderful to hear that Hayley provided such a smooth experience over the phone and made setting everything up so enjoyable.
If there is anything else we can do for you, please feel free to reach out to us.
Kind regards, Tahara @ Safeguard
Happily I've not had to use the…
Happily I've not had to use the insurance yet!... but the customer service around renewal and the actual insurance offer itself are excellent.
2 oktober 2026
Antwoord van Safeguard UK
Thank you for sharing your feedback with us.
It is wonderful to hear how pleased you are with the renewal process and the quality of cover offered, and we hope your experience continues to be just as seamless.
If you ever need a hand with anything in the future, please do not hesitate to contact us.
Kind regards, Kirsty @ Safeguard
Antwoord van Safeguard UK
Thank you for taking the time to leave a review. We are delighted that you managed to secure great cover at a price that suits your budget. It is also wonderful to know that you appreciated having several choices on hand to select the exact amount of protection that feels right for you.
If you ever need any further support from us in the future, please feel free to reach out.
Kind regards,
Karl @ Safeguard
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