Sainsburys Reviews 

Three checkouts located as far as possible (within the checkout area) from the doors to the car park.
Only one check out attended.
Three people in front of me and, by the time I reached the checkout the queue had expanded to approx eight persons.
No other check outs opened.
I will not use self service because if I had wanted to work in retail I would not have spent six years studying to be an engineer.
Sainsburys policy would appear to be Nuts To The Paying Customer. They can wait, serve themselves or go elsewhere.
I chose the last.

Five people from the Red Cross were standing in the exit of sainsburys at the Wyvern in Derby. They tried to make me listen as a collective into giving them money for people in other Countries! I told them that our own people need help, people are living in the street. The security guard moved towards me! Am not going there again if sainsburys keep alowing this!

Sainsbury's in blackheath heating hasn't been working for five weeks it's absolutely disgusting in the middle of winter, come on
Sainsbury's get it sorted your quick enough to have people's money

I have to do my grocery shopping on-line as I'm disabled and unable to get to the shop.
This has been awful. Every week theirs items missing, not in stock or the alternatives are ridiculous. Given up phoning them, customer service very unhelpful.
I think a gesture of goodwill is in order

Just found out staff in a Sainsburys store in Pembrokeshire were required to work a full day to get Christmas Day off! They had to take it as holiday basically. What kind of corporation doesn’t give their hard working staff one day off at Christmas? Loyalty should not be expected from staff or customers if this is the lack of care shown to employees. Shameful.

Are the online shoppers at bridgemead store picking with their eyes closed the dates are shocking. Some fresh items are dated the day after delivery and are not on showing on receipt has shortlife. So by the time I've noticed the bad dates driver has long gone. So yet again it's a call to online call centre (they are no use) all they do is apologise and give you a refund. I am fed up with keep getting shortlife items not showing on my receipt so i asked for a manager from bridgemead store to ring me to expain why i keep getting shortlife items but it is 4 days after delivery and no phone call so I guess they don't care and they are happy to keep refunding for their online shoppers picking mistakes.

Yet again an issue with Sainsburys online. This orders arrival was a contributing factor to me cancelling an online zoom tonight. Wondering where our order had got I go to the door and find a delivery slip. No door bell went, no call to my mobile. Order not delivered...I now need to collect tomorrow! That is VERY INCONVENIENT.

I'm in a wheelchair, and I found that I couldn't reach the scanner properly. They SHOULD have special lower scanners for wheelchair users

Last week I purchased Stamford Street Custard and Jelly pots. I had one on saturday evening the custard had peculiar taste I thought it was me. I have just tried the second pot and the taste was awful it was still the same. I dont know what they have done with custard but they are awful. They had date on them for thr 24th December. Come on sainsburys get your act together and check them out. I purchased them at the Sainsburys store in Eastbourne.

Its a grinch Christmas card for goodness sake ... get a backbone Sainsburys !!! Dont pander to the loudest voice !!

Sainsbury’s Sury Basin in Kingston is (sadly) my regular store. Since a reorganisation it is never great. Today it excelled itself! Not unusually there were few trolleys at the entrance (staff don’t retrieve them from the car park), the store was chaotic with aisles blocked with stock, many checkouts were closed as defective. Self checkouts were understaffed with customers waiting for help creating queues. Having scanned nearly all my shopping I found that the scales did not work! An under pressure staff member tried to help but the result was that I was told I’d have to scan all my shopping again. In fact many other scales were defective. I refused to re scan and demanded a manager. His only recourse was to scan it for me. If they had spent more time managing and less dressing up for Christmas things might have better.

Spatchcock rotissere chicken was a day past the sell by date so should have been removed from the shelf and certainly not picked to fulfil an order. Spring greens were battered with lots of broken and torn bits. Potatoes are often poor quality with rotten centres. When I complained to Customer services the lady I spoke to could not speak English properly so I had to ask her what she was saying repeatedly. Why put someone with such poor English on Customer Services? By contrast the delivery driver was lovely, polite, friendly efficient and helpful.

*BEWARE* CHARLTON RIVERSIDE SE7 STORE. NO GOOD. I WOULD GIVE 0 STARS IF I COULD. RACIAL PROFILING IS ABUNDANT THERE SADLY - YES .. AND ALMOST 2026!!

HAD BAG CHECKED **TWICE** UPON LEAVING - AND *NO* APOLOGY. WAS HUGELY EMBARRASSING AS A WOMAN OF COLOUR TO SEE WHITE PEOLPLE SMIRKING THINKING I WAS A THIEF. I HAVE NEVER BEEN TREATED LIKE THIS IN ALL MY 50 YEARS ON EARTH. I HAVE STOLEN IN MY LIFE, AND *NEVER INTEND TO EITHER SAINSBURYS.

THE ONES YOU SHOULD BE STALKING - YOU DON’T.

WISE UP!

I like Sainsbury for many reasons.however your customer service standards are going down.I shop in Worksop and prefer to be served.These days there are regularly no tills manned, it's self service or nothing.The standard of your food is not as good as it was.I'm a great cheese fan and the standard is poor.I now wait till I go to Chesterfield and visit M&S.There are regularly few staff about when you need to ask for help.I'm not interested in all the vouchers that appear, I would rather have good service and good quality food.

I’m extremely concerned that Sainsbury’s continues to allow razor blades to be purchased by any age through their self-service checkouts, despite their own website stating that you must be 18 or over to buy them. My 16-year-old daughter was able to buy a razor at the Sutton (Surrey) store and then used it to self-harm.

Sainsbury’s has taken no responsibility, and the issue is still happening — these items can still be bought by under-18s without any age check. Parents should be aware that if their child struggles with self-harm, they can easily obtain these razors from Sainsbury’s, even though the company claims they are age-restricted.

This needs urgent attention to protect vulnerable young people.

If the management of Sainsburys had decided on a path to put shoppers off, they could not have done better. Today at the Wellingborough branch there were queues of people at the only 2 checkouts working, whilst the Self-service checkouts were almost unused. This is before the Christmas rush starts. It will be M & S or Waitrose for me now.

Why can't Sainsbury's fix their stupid online app. I have called three times, been given temp. Password, then told to reset, then locked out for using the change password. Just tried to get in again and it won't do anything. I have a Christmas order booked for click and collect and wanted to amend it but can't get in to the site to even order everyday groceries. What the hell is going on with it? Tesco, Waitrose, Morrisons don't have this trouble so why do you?

I went there this afternoon & was surprised that four staff were gathered round a standard check-out obviously having a social chat, watching customers do their job by using the Self-Service checkouts!
What I found staggering, was the blatant cavalier attitude.
If Sainsbury's can afford a squad of employees to stand around a service check-out, I'm sure that they can afford one of them to man one!

On line shopping website really really pi$$!$$ me off it jumps it doesn't respond for second after you touch for something once you added to your basket you scroll down and it takes you back to the other item you just added it's a royal pain in the arse and they've never ever corrected or updated their stupid website.
Then once you have finished you book a date which then tells you half your items for that date aren't on offer it's the worst shopping experience on a website I've ever experienced you have no notes you can add for the shoppers like every other big supermarket it's way behind its time.
Prices are joke the food quality is disgrace low quality ingredients double price for half products sizes.
I went with hello fresh on Amazon and my potatoes and carrots are still rock hard from 4 weeks ago other supermarkets the vegetable items are gone within a week it's a utter disgrace and that's all of you not just sainsburys.
Grand rising people happening soon watch out.
We ain't taking this crap for much longer.

I used Uber eats for shopping. So I’m presuming Sainsbury’s staff pick the groceries- if they was picking their own would they pick everything to go off over night ? One day on everything all to eat next day ? Uber eats are the ones you complain to yet it’s whoever shopped for you in Sainsbury’s has no thought. I’m sure on this occasion it’s Sainsbury’s who are at fault but they pass problems to uber . No customer care