Very poor customer service with a lack of communication. After an item Was delivered to the wrong address, typically they used dpd. This company didn't want to deal with the problem at all and said th... Toon meer
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Lees wat reviewers zeggen
I bought a chainsaw in the Northallerton store after receiving help from Dan as to which was my best option. He then kindly assembled the saw for me while my partner and I went for a coffee. I then... Toon meer
Ordered a Hedge trimmer Sunday afternoon, next day Monday lunch time parcel arrived via DPD. Ordered online was super easy, good communication via email along with tracking number. I have ordered quit... Toon meer
Emailed to enquire about a replacement part for my hedge trimmer; was asked to email, which I did. No response, so I resent email. Still no response so phoned again. Was informed email was forwarded t... Toon meer
Bedrijfsgegevens
Contactgegevens
Darlington road, DL62XB, Northallerton, Verenigd Koninkrijk
- 01609772422
- info@samturners.com
- www.sam-turner.co.uk
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Fast delivery and great price!
Fast delivery and great price!
Great service!
Placed an order and needed to amend the size, emailed in and I got a response almost immediately from Natalie and they were able to amend the size for me. Really appreciate the brilliant service given the busy time of year!
Great service, fast and punctual delivery.
I ordered two Barbour jackets from Sam Turner, when other stock was missing. Great service, fast and punctual delivery, prompt refund for the unwanted jacket. I'd have no hesitation in purchasing from Sam Turner again (not that I hope to have to replace my jacket again!).
Excellent customer service
After trying to get a replacement oil filler cap for my chainsaw locally, i tried Sam Turner as i had bought from them previously. Despite being about 200 miles from me, it arrived this morning - 3 days sooner than any local supplier could manage.
Great price on jumper
Great price on jumper - easy to use website - good communication re delivery. Arrived next day free delivery via reliable DPD.
Quality and speed!
Never heard of them before, ordered twice recently and I can’t believe how quick they are, not to mention reasonable price and great quality. Got me out of a bind for anniversary present needed at speed and then got ahead of the game for Christmas shortly after! Now a fan!
Great Service from Sam Turner & Sons!
Great Service from Sam Turner & Sons, bought a jacket and it was promptly delivered, there was a slight issue with the jacket, but this was sorted out promptly to my satisfaction by Jemma in a very professional manner. To me, a sign of a great company is when something goes wrong it is sorted out with minimal fuss, as was in this case. So thanks very much, and will be recommending this company to all my friends.
Fast Sevice!
Ordered some boots on a Sunday - delivered on the Tuesday. Fast and efficient with no hassle - and at a sale price.
Quick, efficient service!
Wrangler jeans ordered at a better price than anywhere else. Order placed late on a Saturday evening, and took delivery of the jeans in Scotland on Monday afternoon. Superb service - thanks very much!
First class company
First class company
Placed my order on Sunday and received on Monday.
What a great service
Thank you very much 🙂
Brilliant company
Brilliant company, highly recommended, ordered some wellies, excellent quality with fast delivery thank you, will order from again
Bought a jacket
Bought a jacket. Great price. Bought it using free standard delivery and it was delivered by dpd next day. Great experience all round.
Well please read the 30 day no Quibble…
Well please read the 30 day no Quibble refund policy not worth the ink its written with !!!
they pretend to be a business with farming connections really !!
I will never buy anything from them again.
Selling items with no stock
Placed an order for two different animal salt licks. Order paid for and confirmed with a £7.99 next day delivery charge. One lot of licks turned up the following morning. In the afternoon i received an email cancelling the outstanding items as there was no stock. I would not have placed the order in the first instance knowing this, and i definitely would not have paid for next day delivery. The refund for the items was processed immediately BUT nothing for the courier charge.
Won't deliver items to NE Scotland...
Won't deliver items to NE Scotland....
Having successfully ordered nearly £4K worth of garden equipment over the past year from Sam Turner, I tried to order a leaf blower and petrol powerwasher (another £1K). Could not complete the order because the powerwasher comes direct from the supplier who would not deliver to my postcode. Not highlighted on their website. Called ST to find a solution and they were of no help and not really interested. Took my busiess elsewhere and will do the same in future...
Bought a lovely fleece from this firm
Bought a lovely fleece from this firm, arrived the next day, perfect. Very good price, well wrapped although the post office managed to rip the package, luckily no harm done to the fleece.
Have read the one star comments,
They are all very similar ???
Super fast delivery
Ordered a new pair of chainsaw safely boots on a Sunday afternoon. They arrived by 10.30am, on the Monday morning.
Super easy to use website and excellent service.
I ordered a Barbour lambswool jumper on…
I ordered a Barbour lambswool jumper on Sunday evening , the jumper was promptly delivered today . Excellent quality , excellent price . Will definitely order from you guys again. Many thanks Roy (Devon)
Brilliant Service
Order a replacement wheelbarrow wheel on a bank holiday and it still arrived the next day using their express delivery. They were also the only company I could find with the correct wheel for by barrow.
Brilliant service. Price very competitive. Would definitely recommend Sam Turner and Sons
Fantastic service
After reading some of the reviews on here I was sceptical about my order. I shouldn't have been.
My order came 2 days after ordering, the correspondence I received every step of the way from the company was professional and kept me.informed.
My Barbour jacket is exactly what I ordered at a reduced price from the shop. I am more than happy and would recommend this company.
Don't believe all you read and try to read in-between the lines some people are so hard to please.
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