Delivery was quick by royal mail. Found what I was looking for on your website long satin nightdress,bought 2 different colours fit is slightly different on the claret one but still fits. Will be o... Toon meer
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Lees wat reviewers zeggen
I ordered pyjamas before, so l just purchased another pair, good quality, Cotton which is so hard to get in pyjamas. Came very quickly, really happy, will order again.
I bought my mum a Slenderella dressing gown with buttons for Christmas and shortly after I realised she prefers her dressing gown to have a zip so I gave the button down to my sister and ordered my m... Toon meer
Purchased these nighties for a relative who is in her 90’s, has dementia and has suffered a severe stroke. She can only verbalise occasionally but when I showed her the nighties she said “Nice”. I bel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Specialist in underwear, nightwear, lingerie and hosiery in the UK Low prices and Great customer service
Contactgegevens
Verenigd Koninkrijk
- help@sandras-online.co.uk
- www.sandras-online.co.uk
4,6
Uitstekend
961 reviews
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sadly surprised by customer services- I…
sadly surprised by customer services- I ordered to allow for upcoming surgery and omitted to send all of the orginal packing- cost me 25% which seems very steep given the minor error
28 oktober 2024
Antwoord van Sandras Online
I'm sorry that you feel that way. As I'm sure you can imagine as a buyer you might not feel happy receiving an item that is not packaged, this is why we require returns to include all of the original packaging. If this is not present we need to repackage it. There are costs associated with that including the packaging and the time required to repackage. We do make this clear in our returns policy.
I wish you the best for your upcoming surgery.
Great quality nighties for my mum
Great quality nighties for my mum, always reliable and good value for money
28 oktober 2024
Antwoord van Sandras Online
Thank you for your kind remarks. Hope your mum likes them!
Disappointed for the first time with…
Disappointed for the first time with your products. Usually great. Sizing is HUGE. 18/20 classed as large by you. I am 16 and ordered large which is large elsewhere. It is lovely but massive and hangs off me. Can’t return it as I have worn it. Please advise as I have wasted a lot of money. Thank you.
26 oktober 2024
Antwoord van Sandras Online
If you have tried it on, you are very welcome to return it. It cannot be returned if it is washed, soiled or worn (for more than a few minutes).
Please be sure to include labels and packaging with any return.
We do include a guide to our sizes where they are not explicit on each product page.
https://www.sandras-online.co.uk/products/long-thin-strap-satin-chemise-with-lace-trim
Straightforward
Ordered for the 2nd time from Sandra's Online. Again an easy straightforward experience. It all works smoothly and delivery arrives on time.
25 oktober 2024
Antwoord van Sandras Online
Thank you for your review.
Very efficient order line & speedy…
Very efficient order line & speedy delivery. Product exactly as seen & described.
25 oktober 2024
Good quality material
Good quality material. Thick soft and fluffy. All you want in a dressing gown.
25 oktober 2024
Antwoord van Sandras Online
Sorry we couldn't quite make it to that fifth star! Hope you enjoy your items.
Really fast
Really fast, well packaged delivery. I always use Sandra’s for mums dressing gowns and I’ve now purchased thermal vests too. Mum is really pleased with all purchases from Sandra’s. Thank you.
30 september 2024
Excellent customer service
I had a problem with my order. Customer service was excellent. Quickly resolved. Will order again and highly recommend. My purchase was lovely quality and british made too. Very happy customer.
1 oktober 2024
Easy to order and goods delivered very…
Easy to order and goods delivered very quickly. Had to return some goods and found it easy to do.
30 september 2024
Excellent customer service and delivery time.
Excellent customer service and delivery time.....from start to finish all great.I would recommend.
The nightie is lovely and cosy...my only problem buying again is I really need a less old lady style....I'm 76 and would love a more stylish cosy one...
30 september 2024
Goods arrived quickly ,in good…
Goods arrived quickly ,in good condition. Pleased with the quality. A big Thankyou.
29 september 2024
Love these pantie corselette s fits…
Love these pantie corselette s fits beautiful would definitely recommend it
24 september 2024
Very comfortable and warm
Very comfortable and warm. The size fits well. Very pleased with my purchase.
27 augustus 2024
Bought beautiful bed jacket
Bought beautiful bed jacket for my sisters 90 th birthday I’m sure that she will like it
27 augustus 2024
Antwoord van Sandras Online
Happy Birthday to your sister, hope she loves it.
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