Sarah Raven Reviews 

Easy to order. Good bulbs. What more can I say?

Everything arrived as expected. Not planted yet as advised.
All went smoothly although had to wait for delivery.

Always feel Sarah Raven products are good quality - will wait to see if the bulbs deliver in spring!

My bulbs arrived promptly, well packaged and in good condition. I look forward to seeing the flowers.

Bag of three lilies £13:95, with one bulb missing - have been informed no more available, so refund on the way.
Poor quality tulip bulbs in one case - still awaiting replacement. Long delay in receiving vases - (still have not arrived) although due 28/9/26 (Ordered 15/9/26 )

Communication very tricky, customer service email seems the only way, finally had an email response after eight days, having sent second email with complaint.
Very disappointing for an old and faithful customer.

Arrived on n time good quality bulbs at an excellent price

I love the inspiration that the Sarah Raven website and podcast gives. My order was based on recommendations that Sarah gave. The bulbs arrived quickly and in good condition

Been buying from you for some years now and everything is ALWAYS GOOD!

What went wrong THIS time? Does every order go wrong??!
I have NOT RECEIVED the Wallflowers in this order, a month after first delivery. I have taken this up via the “Assistant” and have a tracking order number for Customer Services.
I emailed them twice about changing the delivery of my order as I would be away at the time but they NEVER REPLIED. And then only bulbs arrived and no wallflowers.
Why can’t we SPEAK to someone? I am not impressed with Customer Services.

This is the second time i have had to contact Sarah Raven about the poor quality of bulbs. Several were dead, others unhealthy looking and quite small. I also ordered tulip bulbs from Anglia Bulbs and the comparison was marked. Anglia Bulbs were all healthy and large which is what made me wonder about the Sarah Raven bulbs. On the plus side on contacting the company and dealing with a bot (which worked surprisingly well) I received replacement bulbs which were fine, not as large as Anglia, but still healthy and i am hoping for good things.

Bulbs arrived well packaged and labelled and all apparently healthy, daffodils planted , others being stored in cool conditions awaiting imminent planting. I can't comment on success until next Spring. I will watch carefully as I had mass failures last year particularly tulip and all N Actaea. Possible squirrel issues, despite measures to protect tulips with chicken wire.

The tulip bulbs arrived in excellent condition and I am looking forward to a beautiful display next year. I love the selection of tulip bulbs available on this website, such wonderful colours and styles. Thank you.

Bulbs in fine condition. Good packaging and delivered on time.

The bulbs look good quality. It would be better if they were packed in ventilated paper bags rather than ventilated plastic.

I love buying Sarah Raven bulbs. They come very well packed, at exactly the time predicted by the firm and accompanied by helpful planting suggestions. On top of that, the quality is outstanding, the spring flowers are stunning and they last longer than most others I've bought in the past. What's not to like? Thank you to Sarah Raven and her dedicated staff!

I have still not received part of my original order which was placed 11.7.27. I tried to raise the issue via a chat bot on 5.10.27 as I was completely unable to discuss/or contact anyone. The chat bot eventually raised a 'support ticket' which was submitted
but I have not had any response to it which I am supposed to have within 5 working days , nor have I had a response to my follow up email which I sent 15.10.27.

S.R is a terrific firm. The prices are the cheapest but you have to pay for quality.

Bulbs arrived on time and were in excellent condition. No criticism or complaints.

The order arrived as per notification in a satisfactory condition.

Appalling lack of customer service. Sarah Raven the company has removed all email and telephone contact - there is literally no way of speaking to a human - it’s all chat bot and despite numerous attempts by me to raise concerns and cancel my order I have been ignored.
Do not buy from then if you want the option of ongoing service because when problems occur it is impossible to resolve. I am a long term customer but sadly have to move elsewhere.Oct 2026