Speed of service and good price. The product was a little disappointing, but not this company's fault - it's the XL TeePee dental sticks, and the outer plastic peels off really easily so they come to... Toon meer
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Lees wat reviewers zeggen
Product arrived promptly within five days after order by second class delivery. Price of product a lot cheaper than rivals. The only negative part of this order is that I never received a confirmati... Toon meer
Given the vast amount of different blade combinations and types for the Gillette Fusion range, it can be very difficult to find the same blades repeatedly and ensure that you get a good deal on the... Toon meer
I placed an order at the start of May and, weeks later, absolutely nothing had arrived. It turned out they’d sent to the wrong address. It took multiple attempts to reach out to them by callin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Here at Scent Shave and All we seek to provide you with the outstanding service you deserve, as we offer you our wide range of products across many top categories. We are a UK Health & Beauty retailer, whose products include Perfume, Aftershave, Toothbrush Heads, Men's Razors, Women's Razors, Facial Products and many other top Beauty and Grooming Products. We offer the most comprehensive range of products, at the most competitive prices! At Scent Shave & All we pride ourselves when it comes to delivering outstanding customer service to all of our customers, whether you choose to shop online, or you’d like to place an order over the phone, our friendly team are more than happy to lend hand and help you find the perfect product to suit your requirements. Our team at The Scent Shave & All team are committed to our customers, we want to ensure that you enjoy your shopping experience with us. Whether you’re looking to treat yourself or if you’re searching for the perfect gift, we have you covered!
Contactgegevens
Cross Way, PO9, Havant, Verenigd Koninkrijk
- 02392 352909
- themarkettraderuk@gmail.com
- www.scentshaveandall.co.uk
3,8
Goed
254 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Super service.
Ordered some razor blades at lunch time on the wed 1st march,they were with me in under 24 hrs on the 2nd. That’s what I call proper customer service will deffo use again and recommend.
2 maart 2023
Review zonder uitnodiging
Price and quality.
21 februari 2023
Review zonder uitnodiging
Good product and quick service
23 januari 2023
Antwoord van Scent Shave & All
Thank you for this kind review, we highly appreciate your business with us!
Poor communication still waiting for my order
Poor communication, still waiting over a week for a 48 hour delivery, wouldn't use this company again
17 januari 2023
Antwoord van Scent Shave & All
Lee, we are really happy to see your order has now arrived. Sincere apologies once again for the unexpected delay that occurred. As explained, this was because of unprecedented delays implemented from the courier. Late orders are normally extremely unusual when ordering from us, however, we completely understand your frustration. We are glad this is now resolved for you. Kindest regards.
Hassle-free experience
This time ordering direct with Scent & Shave was hassle-free and completed within the expected time frame.
11 januari 2023
Very well priced shaver blades
Very well priced shaver blades,delivery was prompt.Would recommended this company.
4 januari 2023
Antwoord van Scent Shave & All
Thank you for your kind comments! We highly appreciate your review and your business with us!
Still havent recieved
28 december 2022
Antwoord van Scent Shave & All
Hello there Deana, please rest assured that your order has been sent and should be with you very soon, if not already. Please understand that we have gone through some unprecedented delays recently, due to the strike action from Royal Mail. We understand your frustration and sincerely apologise. We’ll get this looked into further and we hope you’ll consider revising your review once your order arrives. Kindest regards, Kai.
Ordered product and took a lot longer…
Ordered product and took a lot longer to arrive due to the Royal Mail strikes so while happy with product I would recommend think about swapping your delivery supplier as it’s out of your control when it’s with them but within your control to change.
5 januari 2023
Antwoord van Scent Shave & All
Thank you for your review, We understand the frustration that occurred because of these unprecedented delays that happened recently with Royal Mail and we sincerely apologise for that, Thank you for your feedback and we will take it on board. Kindest regards.
VERY PROMPT DELIVERY OF MY ORDER
30 december 2022
Goods not delivered
I have been emailed to write a review but the goods (razor blades) have not been delivered.
Follow up: Vendor has replied blaming Royal Mail. Weeks have passed but still no delivery. Zero attempt to resolve this. Avoid this seller. I feel scammed.
3 januari 2023
Antwoord van Scent Shave & All
We believe unprecedented strike action from Royal Mail (our postal provider) has caused a lot of the delays experienced recently and for this, we sincerely apologise. We are working hard to ensure all orders and fulfilled any issues are fully resolved, Thank you for your patience and understanding. Kind regards.
Avoid this company at all costs
I ordered some razor blades on 16 November and made the payment for £21.95.
The goods haven't arrived and despite emailing and ringing I have got nowhere. The phone number just says ring back without now being able to leave a message and no reply to my email.
16 november 2022
Review zonder uitnodiging
Antwoord van Scent Shave & All
Hello there. If this has been the case then we sincerely apologise. We use Royal Mail to dispatch most of our orders and recent strikes have caused unprecedented delays and problems. Your order obviously should arrived by now and so we can only assume it lost. We unfortunately have no record of an email from yourself, however, will look into this further. Please rest assured that we will get this resolved for you one way or another. Kind regards.
Scam Website - AVOID
I have emailed you 5 times regarding an order I never received. I also tried the phone number on your website but it just goes dead for over 3 weeks now. My order number is Order #78386
Bunch of liars and a total scam website. AVOID AT ALL COSTS. They will accept your order then ignore any contact attempts.
15 december 2022
Antwoord van Scent Shave & All
Inaccurate and misleading comments.
We haven’t received any phone calls or emails from you as someone called Eddie… Can you please clarify your issue so that we can help to get it resolved for you?
We are an HONEST, GENUINE company. Our ratings and feedback across all websites that we are on backs this up.
Used before delivery excellent and…
Used before delivery excellent and goods very good quality will continue to use
20 december 2022
Review zonder uitnodiging
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