SCG South West Reviews 

Liz installed new phones for the business and was very helpful and friendly. She made process easy and smooth and answered all of our questions.

Thank you Liz!

Ref: 3278968

Liz was great, very knowledgeable and patient.

Liz was very knowledgeable and very patient in helping us learn our new telephone system. She answered any questions we had thoroughly and clearly. We could not fault her at all.

Matt picked up the phone quicky and resolved my issue in minutes. Brilliant ! Thank you

Archie helped resolve complicated connection issues relating to my work access.he worked alongside my work IT chap and figured out what was needed.really friendly, knowledgeable and keen to help. Issues now resolved so couldn't be happier.thank you 😁

Tim Price was onsite with us all day installing a new phone system and parts of our IT setup. He was really helpful and friendly, and took the time to explain everything to us as it was happening so there were no surprises. We're not a very 'tech savvy' bunch, so his help with showing us how everything worked and ensuring it suited our ways of working made a big difference. Thanks Tim.

Ref: 3275175
Liz, was incredibly knowlegeable and helpful in installing our telephones. She spent time explaining how to use them and ensured the new broadband connection was working. She has offered ongoing support in setting up the quickdial client numbers and answerphone messages. Very impressed. Nothing was too much trouble. Thank you.

Liz provided an excellent service from start to finish. She was professional, friendly and incredibly patient throughout the whole process, taking the time to explain everything she was doing and making sure I understood. Liz made sure setting up our landline and connections was completely hassle-free, nothing was too much trouble, and her support was greatly appreciated! Thank you for your outstanding service Liz.

I found Matt very kind, helpful, and professional.

Thanks Matt

I have contacted SCG via email and phone a total of six times now and they still haven't helped with my question. On the last contact I asked about my contract terms and was told that no-one could help me! Very frustrating. It has been 6 days since our company last called and we are still waiting for our promised returned call.

Excellent service by SCG
Prompt communication.

Very helpful

Liz from SGC, was polite, friendly, and knew her job very well. She was very good at explaining things and also patient, with much more time spent on detail than we expected, to ensure our new phone system was working correctly and that we both understood how to use it.

Rachel was an absolute pleasure to deal with throughout our office phone setup. From the very beginning, she kept us informed at every stage of the process, ensuring we always knew what was happening and what to expect next.

What really stood out was her commitment to supporting us during the setup. She was always available to answer questions, provide guidance, and make sure everything ran smoothly. Rachel proactively checked in with us regularly to see if we needed any additional help, which made the entire experience completely stress-free.

Her professionalism, communication, and dedication to customer service were exceptional. She made sure we were fully set up, comfortable with the system, and that everything was working perfectly before stepping back.

We couldn't have asked for better support and would highly recommend Rachel to anyone looking for outstanding customer service. Thank you, Rachel, for making the whole process so easy and seamless!

Jaydon installed our new phones efficiently and with no fuss, it was a seamless process. Everyone at SCG has been really helpful.

Julie who organises the SCG WiFi ‘set up’ is super amazing. So attentive to detail and helpful. SCG was recommended to me and now I am recommending them myself!

Archie was a very respectful,nice young man, he professionally got on and did what he had to do, without any disturbances to ourselves, tested that everything was ok, He then gave us an update, some training and left. Really pleased with what He has done.

Oakley at SCG South West has been absolutely amazing in responding to any requests I make promptly and efficiently. I often pose what I think are challenging requests and they are never too much trouble and she always delivers, be it technical issues or divert requests. I am very happy with the service I get from SCG South West, and this is mostly because of Oakley.

Fast professional response. Matt fixed the issue that day. Thanks

Came and fixed the problem was polite and explained what he was doing