SCG South West Reviews 

My issue was dealt with quickly over the phone in a clear and professional manner.

So impressed with the customer service I received today
My internet was down it took 1 telephone call a quick response with an engineer ringing back who fixed the problem immediately
Many other firms should use this model

Fast speedy service. Thank you

Great communication, responded really quickly and efficiently.

It was a very straight forward and seamless process.
Got a quick response and the issue was immediately resolved

Issue resolved very quickly and professionally by Gareth, despite the short notice requested for the turnaround.

Excellent service, quick response and very helpful.

Gareth was super helpful on this ticket, phoning to clarify what was needed and that everything was OK, but having also set everything up perfectly!

Definately the knowledge and friendliness of the Engineers. Nothing is ever to much trouble for them to sort and they are always calm which makes me feel so much better. Especially David Britten, he has been with us since the beginning of our journey, sorting everything out and keeping us updated at all times.

After years of dealing with EE directly — and the stress that came with it — moving to SCG has been a breath of fresh air. They give me access to all of the major carriers without the hassle, and the difference in service has been incredible.

They are attentive, responsive and competitively priced, with excellent project management throughout. Nothing is ever too much trouble. Exactly what I had been looking for.

Our number ports were handled flawlessly, SIM cards arrived pre-labelled and ready to go, and the whole process was smooth from start to finish.

A huge thank you to Rachel and Adam for your help. Genuinely outstanding service.

Timely, understanding and effective. Excellent communication service from Oscar.

We asked for non standard phone reports for the last 3 years. Channel happily did this for us.

Very efficient solution to our problem was solved

Had issues accessing Networks/Non Microsoft Apps following an upgrade on computer. Same day response on a ticket and contacted shortly after initial request.
All done and complete within 10-15 mins with help on mails and set up whilst waiting for items to upload.
Liz the engineer involved gave every assistance and has the patience of a saint.

Ref: 3015877. Great customer support. I dealt with an engineer called Gareth who was extremely helpful and communicated well throughout dealing with my issue.

Sort the transfer to new laptops correctly in the first place

Thank you to Amir for his help with setting my new laptop off. He showed great patience and understanding as always.

Good response to an enquiry

Wonderful speedy response on "housekeeping" matters. Thank you

My elderly parent was without a phone line for awhile. Matt took the call and was brilliant and reconnected this remotely and made certain that the phone and TV were back online. Very calm and easy to deal with first class!
Thank you