Scotia Inspections Reviews 

132
•
TrustScore 2.5 uit 5

2,4

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Beoordeeld met 1 van de 5 sterren

Absolute . Used these guys to inspect a vehicle for me for engine failure even though I had seen these reviews but I thought I’d get them the benefit of the doubt ! Guy turned up on wrong day first t... Toon meer

Beoordeeld met 1 van de 5 sterren

They only help the people who are paying them. I.e, finance company or dealership. Report VERY repetitive and favours the dealer from the very beginning, there is nothing "independent" about how th... Toon meer

Beoordeeld met 1 van de 5 sterren

Awful business. How these people are allowed to operate is beyond me. Complete dishonesty and fabrication of reports to support whoever is paying them. Finance companies use this company and are in th... Toon meer

Beoordeeld met 5 van de 5 sterren

Contacted the company looking for an inspection & had a very thorough discussion about issues with my dodgy Volvo V70. They went to great lengths to explain they wouldn't take my money until they were... Toon meer

Bedrijfsgegevens

  1. Bus- en touringcarbedrijf
  2. ook in
  3. Auto-accessoire winkel

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UK, Scotland and ireland vehicle inspection services, Car inspection services, corporate vehicle inspection services uk


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2,4

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TrustScore 2.5 uit 5

132 reviews

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2,4

Alle reviews

(132)

21 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great company to deal with …

James was so helpful and explained what would happen. I was very stressed about the whole situation and I think I was a bit suspicious that they are in cahoots with the finance company and it would always work against us. That couldn't be further from the truth though. The report was exceptional and so detailed and the experience and knowledge they have is very impressive. What they were able to report on was pure facts that are in front of them. They are totally independent from the companies and as I say report purely on facts not what someone is wanting them to say. Great company. Although I do hope I won't have to use them again 🤣

9 december 2022
Review zonder uitnodiging
Logo Scotia Inspections

Antwoord van Scotia Inspections

Thank you for your feedback we do not take sides we only report on what we find around 86% of our findings go in the customers favour.

Beoordeeld met 5 van de 5 sterren

Unbiased Vehicle Inspection

I was in dispute with a car dealer and rejected the car under the consumer rights act 2015. Scotia inspected the vehicle (Land Rover discovery 4) and qualified the faults reported. This report helped me bring a successful rejection to satisfactory conclusion.

If you have a genuine case and recorded proof these guys give an unbiased factual report.

18 augustus 2022
Review zonder uitnodiging
Logo Scotia Inspections

Antwoord van Scotia Inspections

Really appreciate your feedback as ever we only report on unbiased basis

Beoordeeld met 5 van de 5 sterren

Ford Transit Custom (70 plate)…

I have a Ford Transit Custom (70 plate) after back and forward to the garage which I bought it from as it was still warranty with no luck due to some sort of brake / bearing problem.
I contacted Scoita Vehicle Inspection to get an independent review. First Class service from start to finish. Van back on the road all problems fixed.
Great job team would highly recommend!!!

7 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Second hand car refund dispute

After my vehicle was inspected James and Stewart at Scotia went above and beyond to give me help and advice. I am extremely grateful to them and highly recommend this company.

2 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute rubbish company obviously…

Absolute rubbish company obviously working for advantage finance, got a scam going on so they dont need pay out ,get told one thing from mechanic to my face at my property even test drove the car told me exactly same as my mechanic told me was faulty at point purchasing then to get report all changed Absolute shocking company god knows how there getting away with it avoid at all cost , was told I have repair the car myself at my cost not worth it so advantage can come collect your scrap and I will see you in court

30 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Caught lying...

I'm quoting your response below

"No issues with the brakes noted"

That's another lie as I have a copy of the report (ref: SCO42290) where on page 3, paragraph 4, line 3, you said "there is an issue with the brakes while the vehicle is reversing".

Urging drivers to complain to the TRADING STANDARDS. You can do easily through the CAB website.

LB65OYV - Nissan Qashqai

6 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Where on Earth are all these good…

Where on Earth are all these good reviews coming from ?? Wear and tear on used cars !! Get out clause with this company !! Do not buy ..take a warning from a genuine lady who has been put through the ringer with this company .. I suppose they sleep well at night as long as they get paid ..

LB65OYV - Nissan Qashqai

2 juli 2022
Review zonder uitnodiging
Logo Scotia Inspections

Antwoord van Scotia Inspections

Good morning, I am somewhat dismayed with your review, see extract from report below.

I proceeded to road test the vehicle; it was immediately clear that the engine performance was below expectations, the transmission performance was normal, however, and there were no issues with the brakes noted.

The road test was cut short due to the poor engine performance. On completion of the road test, I noted that there was no evidence of coolant or oil leakage.

We confirm that your vehicle had a problem, and we certainly result of a issue with the fuel pressure regulator, from the information provided you purchased a vehicle in September 2021, you continue to drive the vehicle 2 March 2022 where he had an issue, issues been highlighted as a sticky fuel pressure regulator, having to replace the fuel pressure regulator on a vehicle that is approaching 60,000 miles would not be classed as premature wear, and not down to a manufacturing defect, hence reason we are of the opinion that the cause is down to general wear and tear, simple fuel cleaner in the fuel tank may alleviate the symptoms, have you tried this?.

Replacing a fuel regulator is general maintenance, we all have to maintain our vehicles, what makes you different?.

Lastly, I do not understand why you have been put through the ringer with our company, we don't was provided inspection and an opinion to your finance company, what they done with the report is up to them, we provide an independent inspection on what we believe is the cause of the current symptoms, the terms and conditions or your finance/warranty is totally outside our control, i.e. they pay for sudden failure is or manufacturing defect, for the repair for wear and tear, most warranty company/finance companies will not pay for general wear and tear i.e. routine maintenance.

Beoordeeld met 5 van de 5 sterren

James and his team are the BEST !!

James and his team are the BEST !!! Amazing company . Very professional, friendly and courteous!!!!
Had them do inspection through my warranty and were true to their word on days/times of attendance …

James certainly knows his stuff when it comes to cars but has lots of time to explain things to me when needed !!
No hesitation in employing you again and can’t thank you enough for helping in a situation where the truth has now come to light
THANK YOU SO MUCH !!’

20 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Biased and fraudulent

REF: SCO42290

Like so many other drivers here, I too claim that Scotia are BIASED towards the finance company (Blue Motor Finance), who pay their wages. My experience makes me believe they are a FRAUDULENT company.

The scotia engineer came to to our address to do an assessment on our Nissan Qashqai (the whole assessment took LESS THAN 7mins, which is ridiculous.) and he AGREED WITH ME that the engine was the problem. He also agreed with the Nissan full diagnostic report for which I paid £417 and they spent 4 hours assessing the car, which showed that the fault is with the engine.

Scotia engineer even said he recognised the dealerships' name (Sky Autos, Brent Crescent) as he had many customer complaints from them in the past.

However when the report was emailed to me, Scotia engineer had COMPLETELY TURNED THE STORY AROUND.

Suddenly I'm reading that the fuel pump 'may be' the problem.

Why on Earth would they completely dismiss the manufacturer's (Nissan) full diagnostic report and tell me to my face that he agrees that the engine is the problem.

I've since taken the car to two other garages, (Llaxa Garage Ltd, Hounslow) and Mr Clutch (Hayes) and I also reached out to Nissan for an explanation. All these garages have reported that the fuel pump is not the problem and that there is an internal mechanical failure of the engine. They all explained that installing a new fuel pump had temporarily increased fuel pressure and masked the engine problem (the low compression of the cylinders)

I ALSO PROVIDED EVIDENCE IN FORM OF VIDEO AND PICTURES THAT PROVE THAT A NEW FUEL PUMP HAD BEEN INSTALLED WHICH MASKED THE ENGINE PROBLEM.

Other garages have also explained that installing a new fuel pump would have temporarily masked the problem, which is the experience I've had.

The car did pass an MOT test, but was there was no denying it was in a CONSTANT STATE OF DECLINE.

A month after the MOT test, Nissan report advised NOT TO DRIVE THE CAR AS IT IS UNSAFE.

The case is now with Financial Ombudsman Service.

Stay away from Blue Motor Finance & Scotia.

9 juni 2022
Review zonder uitnodiging
Logo Scotia Inspections

Antwoord van Scotia Inspections

REPLY RE RAMEZ NADEM TRUSTPILOT 1 STAR REVIEW:

We wish to make it clear from the outset that Scotia Vehicle Inspections are a wholly independent firm of vehicle inspection engineers.
We are not affiliated to or funded by any of the major Warranty Companies or Financial institutions who use our services.
In addition we carry out inspections & consultancy work on behalf of the Financial Ombudsman Services as they know we are proud of & strive to maintain our high standards of impartiality & integrity.
In Mr Nadem’s case he is clearly unhappy that our Report did not conclusively arrive at an outcome which met his expectations, hence his vitriolic comments. While there is no doubt that there appears to be an issue with low fuel pressure affecting the performance of his vehicle – more than likely as a result of a faulty fuel pump suffering from in-service wear & tear – he conveniently chooses to overlook the fact that the vehicle could not have been sold in such a condition as it would have been obvious from the outset that the vehicle had an issue at the point of sale. He purchased a vehicle with 54,000 miles of wear & tear on it & subsequently a component has failed. Unfortunately he has adopted the stance that this must be somebody else’s fault, which we do not regard as a plausible position.
If, as he states, he has obtained third party information which he feels strengthens his case, he should submit this to the Finance Company for their consideration as his original complaint was raised against them & not us.

Scotia Vehicle Inspections

Beoordeeld met 1 van de 5 sterren

This company was asked to do a report…

This company was asked to do a report on my insignia cause I've only had 4 months and flywheel was faulty dealer refused to help so finance compAny for a report. The guy came out did the report and say yes he believed it to be faulty at point of sale. But when the report arrived it was completely different no mention of error codes in the system and said flywheel is wear and tear, no mention of it use to have tow bar so that could of caused the issues. This report is rubbish. I would stay well clear of them completely. How can you be told one thing then be so different in the report.

24 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good advice

James and the team were courteous and gave some solid advice over the phone - even though he knew it was unlikely to lead to me using their service. Good, honest folk as far as I can tell.

4 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cowboys

In reply:
As was stated it went back and forth between the dealer and myself for various gearbox faults. The gearbox was also serviced by them (it was a service item that failed). So if you can sort out your dates and facts that would be brilliant. As I stated numerous times the oil would have been "fresh and clean with little road grime" as I had it cleaned off by the garage who found the leak as it had been leaking for a while and was soaked.
I also don't know how he looked properly as he never removed the undertrays, so there are some straight up lies right there.
It was only noticed the leak as I park on a sloped block pave driveway now rather than the flat road. As you should be aware gearbox oil doesn't show up well on scruffy tarmac but shows up lovely on clean block paving.
You also missed out the part where your report said the gearbox should leak after 70k, I would urge you to take that up with Mercedes and see if they agree..... Spoiler... They don't.
But you have to keep the finance companies happy I guess as that is who pays the bills.
Turned up in a Corsa I was suprised it wasn't a horse. #cowboys.

Long story short. Had loads of problems with a car from Mercland, that I bought using oodle finance. They serviced gearbox, it later developed a leak. Took it to oodle finance, they originally said I must get it inspected at my expense. But eventually they said they would send some one at their expense. They sent these cowboys out. They said it that the gearbox should leak after 70k. He didn't even take the undertray off so couldn't even see the leak. Sided with finance company. I took it to a gearbox specialist, they found the torque converter was leaking, it should have been noticed when it was serviced. So they either did a poor job servicing it and sealed it badly or did half a job and didn't drain the torque converter.
Currently looking at legal options as this is fraud as the report differed massively to what the guy said in person.

26 februari 2022
Review zonder uitnodiging
Logo Scotia Inspections

Antwoord van Scotia Inspections

Good to hear from you, I can understand your frustration, however as stated within the report to the vehicle had an 14,000 miles she purchased the, and the oil seepage was fresh, therefore saying that the oil seepage was not present when you bought the vehicle.

See extract from the report...

It is unlikely this problem was present at the point of purchase which is reported to have been almost two years ago. The vehicle has covered some 14,000 miles since then.

The oil leakage was localised and in clean condition with little road grime present .

So you are saying that vehicle purchased two years ago, and had covered 14,000 miles and that time, the oil leak was never noticed and that two years by yourself or anyone else?.

Beoordeeld met 1 van de 5 sterren

Don’t use this company to inspect your car

Had this so called vehicle inspection company out to inspect my car (Ford Fiesta st) through oodle car finance as have a driveshaft problem and oil leak from gearbox and snapped bolt in gearbox since I had a gearbox repair done from dealers 7 weeks earlier and they (dealers) are accepting no responsibility for this even though 2 independent garages have told me it is due to the earlier repair of the gearbox what is causing my problems,
I contacted oodle finance to raise my complaint and they advised I would need an independent inspection done on the car to get to the bottom of this and that they would get scotia vehicle inspections to do this for me at their expense (after a bit persuasion)
The so called inspector came out for 15 mins to check my car, 6 of those were a test drive and the other 9 mins were plugging an ecu reader in, checking my oil level and coolant then taking a couple of pictures of the outside of the car and photographed the total wrong part of the driveshaft, he photographed behind the wheels yet the problem is at the gearbox so don’t know why he was even looking at that side, and not once did he get under the car to see the problem and to see that their is oil all over my gearbox and driveshaft that connects into gearbox and to see snapped gearbox bolt, I have multiple photos to prove it is soaked in oil and the bolt is snapped and forwarded these onto oodle finance company to pass onto scotia before inspection took place, yet he states in his report that all is dry and it is down to wear and tear and no mention of snapped gearbox bolt, how he can come to this conclusion without even inspecting the right part of the car baffles me and my photos showing it is soaked in oil prove this and cctv footage to prove he didn’t even look under the car to see the problem in hand.
I have cctv footage of the whole 15 minute inspection and sound recording of the inspector telling me once he had finished his inspection that it would need to be taken to a ford dealers for a in depth analysis to get to the bottom of the problem, yet no mention of this in his biased report
The man turned up in a suit to inspect my car so I knew from the beginning their was no way was he going to be getting underneath the car to inspect it properly and will be taking this to the FOS and MOS and trading standards, I will be submitting all my photos, cctv footage and voice recordings because they cant get away with behaviour and siding with the finance company.
I put my complaint into oodle car finance to tell them I wasn’t happy about the way the car was inspected even before the outcome of the report was given so don’t give me that I am only writing this as it has not gone in my favour

5 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t use these cowboys. Stay clear!!

Don’t use these cowboys.

Had an engineer sent out by advantage finance to see if my clutch was already worn at point of sale which it is.

The engineer 100% told me that the clutch was already worn beyond repair at point of sale and the seller should be repairing the failed components and now he’s report says the complete opposite which has gone in favour of the seller and finance company. Probably gets back handers and brown envelopes from advantage no doubt.

Whatever you do, don’t use these “inspectors” to have a look at your vehicle because they obviously only side with the company who have paid them.

WHY LIE TO MY FACE WHEN YOU WAS IN FRONT OF ME AND I ASKED YOUR HONEST OPINION OF WHOS LIABLE FOR THE REPAIRS. YOUR A SCUMBAG AND LOWEST OF THE LOW.

SCOTIA, I’ll look forward to your smarmy reply back like you have done to the rest of the people who have written bad reviews about your crappy service/company.

4 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent - what more can I say?!

Excellent, efficient and friendly service again.

I have used Scotia twice now to check out used vehicles for me, as I have no mechanical knowledge at all. I called from a forecourt on Monday lunchtime of this week, and the engineer came out on Tuesday morning. I had a good 10-15 min conversation with the engineer and he gave me a good rundown of what the vehicle drove like, what needed doing before purchase and the general condition. This being a motorhome for me its a very expensive purchase and I am now more confident I went in with eyes open. I haven't seen the finished report as yet but I provided all details that he found to the dealer who is fixing for me prior to pickup without any quibble. I have not yet collected the vehicle after MOT and Hab service, but from Scotia's part excellent as it was before. The report I got for the car on the first time I used Scotia some years ago was again very helpful. All staff friendly and knowledgeable on the phone and actually gave a few more pointers for me just today which again I can act on. Superb guys, keep it up!

4 november 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, good communication from all the team and a thorough inspection and report to compliment this. Good advice after seeking lots of help elsewhere, hopefully it leads to a positive outcome for myself,
Thanks to all the team.

15 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give it 0 stars I would

If I could give it 0 stars I would. Inspected my car the report changed from one location to the next. The guy plugged computer in and told me the problem and then the report said completely different. I'm not leaving this I'm paying for my own inspection. Ive bought a coffin not a car

6 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1 star as cant go any lower

1 star as cant go any lower, scotia was employed by a Finance company to show blame on the seller, and did the report on a complete engine still in the vehicle and nothing stripped off, and the report says timing chain failed and made valve to piston contact, and that when the engineer removed the oil filler cap could see the cam shafts were not rotating and the timing chain had broken, well Scotia this vehicle does not have a timing chain and it is also not possible to remove the oil filler cap and look into the engine so not sure what they looked at or with what (christal ball) now Dekra have inspected the stripped engine and found the damage caused was oil starvation and the driver continued to drive and completly destroy the big ends and turbo NO damage to head or valves and the wet belt had not broken so camshafts still attached and turning what did scotia look at or did they even bother to look

6 september 2021
Review zonder uitnodiging
Logo Scotia Inspections

Antwoord van Scotia Inspections

Basically it appear that the finance company has boilers to do a report, which it appears that this report has not been in the person's favour, we only right what we see. This case the vehicle was stripped after within the vehicle, and therefore we may have had a different outcome which in the vehicle in a stripped condition, however cannot the vehicle and the car information we cannot comment

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