Scotia Inspections Reviews 

132
•
TrustScore 2.5 uit 5

2,4

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Beoordeeld met 1 van de 5 sterren

Absolute . Used these guys to inspect a vehicle for me for engine failure even though I had seen these reviews but I thought I’d get them the benefit of the doubt ! Guy turned up on wrong day first t... Toon meer

Beoordeeld met 1 van de 5 sterren

They only help the people who are paying them. I.e, finance company or dealership. Report VERY repetitive and favours the dealer from the very beginning, there is nothing "independent" about how th... Toon meer

Beoordeeld met 1 van de 5 sterren

Awful business. How these people are allowed to operate is beyond me. Complete dishonesty and fabrication of reports to support whoever is paying them. Finance companies use this company and are in th... Toon meer

Beoordeeld met 5 van de 5 sterren

Contacted the company looking for an inspection & had a very thorough discussion about issues with my dodgy Volvo V70. They went to great lengths to explain they wouldn't take my money until they were... Toon meer

Bedrijfsgegevens

  1. Bus- en touringcarbedrijf
  2. ook in
  3. Auto-accessoire winkel

Informatie afkomstig van verschillende externe bronnen

UK, Scotland and ireland vehicle inspection services, Car inspection services, corporate vehicle inspection services uk


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,4

Alle reviews

(132)

21 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

James and his team did an excellent…

James and his team did an excellent job. Very comprehensive report. This resulted in our car being repaired . We cannot thank Scotia vehicle repairs enough for such a great service. Would highly recommend.

4 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service with helpful and…

Excellent service with helpful and professional staff. The engineer who came to inspect my car was incredibly helpful, thorough and professional, and the written report I received was detailed and comprehensive whilst also being very easy to understand.
All the staff members I have dealt with have been friendly and helpful, and I will absolutely be recommending SCOTIA to anyone I know who needs a similar service.

12 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bunch of crocks / Cowboys

Waste of time and money. This is clearly an unspoken monopoly system between car dealers and finance companies there is nothing impartial about it. There definition of a thorough inspection is to open the car bonnet look at the coolant level and oil level and plug in there machine to read fault codes and spent no longer than 15 mins. Engineer agrees that its a manufacturing issue as it was a common problem with my car, suprise suprise the report comes and no mention of this instead they are siding with the car dealer. Not only that i had to request multiple reports to be ammended as they all had incorrect information in regards to millage, MOT dates and service history dates and also details of the car. Just simply shocking companies like these lot are allowed to trade when they cant even do basic things correct. I reported these cowboys to the Ombudsman and luckily i got my £200 back that i paid for the inspection as i simply refused to lay lown down and let these crocks make easy money out of me.

14 mei 2021
Logo Scotia Inspections

Antwoord van Scotia Inspections

To be some inaccuracies in your review, one we have now gave anybody any refund, and the ombudsman has not contacted us, and after multiple requests we have provided us with your name vehicle registration number to allow us to trace the report, I would appear this is a spoof review

Beoordeeld met 5 van de 5 sterren

Rang for advice on a vehicle purchased…

Rang for advice on a vehicle purchased via finance , after a helpful insight from James on previous issues with the make and model of car he ascertained over the phone a completely alternate theory and way to proceed going forward, all at no cost to myself of which I am very greatful

Thank you James

28 april 2021
Review zonder uitnodiging
Logo Scotia Inspections

Antwoord van Scotia Inspections

All is happy to help

Beoordeeld met 5 van de 5 sterren

Pre Sale Inspection

Used Scotia for a full vehicle inspection before selling my vehicle to We Buy Any Car.

Very prompt response from enquiry, booing system effortless and easy to use and report delivered promptly. Cannot fault. Great Service Great price

16 maart 2021
Review zonder uitnodiging
Logo Scotia Inspections

Antwoord van Scotia Inspections

Thanks for the feedback, always happy to help

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, honest and upfront. James was very helpful and was totally upfront he could of easily have booked us in for an inspection and take our money knowing full well we would be fighting a loosing battle but instead he went out of his way to help us and gave us some excellent advice, I can not thank you enough; we need more people like James in the world.

Thank you again

31 december 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Good morning Toni, appreciate the feedback, we try to advise people the best we can prior to taking their money in your case we do not believe you had a successful outcome.

Beoordeeld met 1 van de 5 sterren

Update for you

Update for you James 🤔🤔your review over turned by the financial Ombudsman Service who have advised work was not carried out bye myself as problems with the car were apparent to have been there for a long time prior to my purchase. Also dpf removed euc tampered with all as I said. Very very disappointing as you claim to be professionals. Finance company will now pay for new dpf plus ecu reprogramming and compensation very sad I had to go to the extent I did to prove my innocence. I actually thought you was working as an independent inspector but it’s clear the reviews regarding your company are true. Thanks for the pleasure of dealing with you I hope I’m not blessed with that pleasure again as long as I live 👍 all this after 12 months ownership dont let theses people hold you back if u know your innocent don’t give up you have rites.

15 september 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Good afternoon, I don't recall the case specifically, however if you be able to find proof that the fault was there prior to the date of purchase, you are entitled to have the repairer paid for by the finance company of the sales agent . Great News

Beoordeeld met 5 van de 5 sterren

Honest no nonsense approach

Had a chat with James re issues with my vehicle using heavy oil consumption and oil
In spark plug wells. Wanted a inspection on my vehicle so I could complain to my finance company. He was very honest, open and knowledgable and told me how it is, with out beating round the bush. Clear cut and no nonsense. He spared his time and didn’t push for anything or a sale. Would definitely recommend!

10 september 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not genuine inspectors, sent a engineer with alcohol on his breath

Brought a vehicle from Eddie Wright's in scunthorpe which is unfit for purpose, well dangerous.
Oodle car finance in Oxford were provided with engineer report however they wanted Scotia to do it.
Why they have interest if future works that Scotia on first agreed date, did not turn up nor did call I arrange for me to not book any other arrangements waiting for them.
Then the second agreed date the engineer took 20 minutes drive up my path, he had alcohol on his breath which my son witnessed.
Then the report was delivered put in words to favour the Oodle car finance but before he left said fo not drive that vehicle.
Looking at the engineer who was videoed doing the report as we have CCTV he put on the report he tested parts of the vehicle which he said in his findings but he never tested them.
Completely not independent, Back handers going on and the ombudsman and FSA have been informed

1 september 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Dear Mrs Kuldip Chana , and we are somewhat dismayed at the tone of your review, the engineer in question is teetotal and does not drink alcohol, therefore we totally refute these allegations, could it be that the alcohol that you state alcohol present was actually hand sanitiser used to protect a during these trying times i.e. the Covid 19 virus.

Regards not turning up at the first appointment, the vehicle was at your chosen repairer's premises form inspection, our engineer was running late that day due to unforeseen circumstances i.e. on a previous appointment, we contacted the repairer informed him that we were running late and would not arrive on site at approximately 2.30 , some time later we were told that this was not acceptable by yourself and the vehicle would be taken back to your home address, he also stated at this point the vehicle had to be towed into the garage for examination, however we contacted the repairer they stated that the vehicle was driven on by yourself, and delivered back to yourself by them and the vehicle was not therefore towed in as you claim.

We are somewhat perplexed why you don't agree with the outcome of the report, i.e. the report is in your favour and therefore it must be assumed that you believe the vehicle was fit for purpose at the point of sale if you don't agree with our outcome.

The extracts of report below:

In respect of the power steering and violent steering wheel shake; given the time from the inception of the warranty to the four-week period when problems were first reported, the cause of the current symptoms are in-service, age-related, deterioration of the power steering system seals. There was evidence of long-term fluid seepage around the area of the power steering system, and this would suggest that the vehicle had a developing issue at the point of purchase and should be referred back to the sales agent for rectification at their cost.

In simplistic terms we believe that the vehicle had an underlying steering issue at the point of sale and the sales agent should be responsible for repair costs, however as you don't agree with our report we assume you're going to have the vehicle repaired yourself as the vehicle must have been fit for purpose at the point of sale in your own eyes.


Beoordeeld met 1 van de 5 sterren

Absolutely shocking company

Absolutely shocking company, I have had my car for 2 months and was getting tons of problems and these charlatans were assigned to inspect my car. The inspector on the day said that the issues look like an EGR valve that is stuck open causing soot build up in the DPF filter. but his report came back with a completely different conclusion. How is it that in 3 weeks of driving, including a motorway journey from London to Birmingham, after having my DPF filter CLEANED (not just regenerated) with 0% soot is it going to be filled up again unless there are issues elsewhere in the car? The inspector opened the hood but didn't even investigate the car properly. Inconsistent and liars. Believe the 1-star reviews, if your finance brokers assign these people to the case then know you are about to be lied to.

7 augustus 2020
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Antwoord van Scotia Inspections

Good afternoon, we note your comments however we have identified yourself by providing the vehicle information to allow us to locate your report await further information to allow us to make further comment

Beoordeeld met 5 van de 5 sterren

The most helpful people I've ever…

The most helpful people I've ever spoken to. Couldn't do enough for me

5 augustus 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Good morning thanks for your kind words, we all try to help and stick to the facts i.e. in your case it was clear from the background checked that your vehicle had not suffered from category damage despite the claims by a third-party, there were probably using this to reduce the the price of your vehicle

Beoordeeld met 5 van de 5 sterren

Prompt service, thorough inspection, comprehensive report

My request for an urgent appointment was accommodated, the engineer showed up when he promised, he took 35 mins to provide me a comprehensive verbal debrief on the car. The report was provided promptly and at 24 pages was detailed and comprehensive. Will recommend and use again

24 juli 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Good afternoon Mr Wickham, really appreciate your feedback, we always stick to the facts presented at the time of inspection and give believers impartial advice

Beoordeeld met 5 van de 5 sterren

My experience has been wonderful

My experience has been wonderful. From the phone call with James to the engineer Mr Cooper coming to examine my car. I'm based in Birmingham and they came and examined my car to see if the job the chosen garage by the insurance was done to standard. They were very thorough and did their own inspections without any information from either side. I can't recommend them enough to inspect a vehicle if youre not satisfied with a repair job.
Stacey

16 juli 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Thanks Stacey really appreciate comments, we always follow the evidence now matters to say this on, in your case it was clear that the repairs that have been undertaken were no better than shocking

Beoordeeld met 5 van de 5 sterren

This company can be fully trusted.

This company can be fully trusted with your vehicle inspection. They are honest and trustworthy giving an independent inspection that reflects their integrity.They are not influenced by biased opinions and look at the facts resulting in an unbiased and fair out come for both parties. There is too much corruption in business dealings today. In my opinion although the investigation went my way before the TMO, their independent opinion was not influenced by me. They can be trusted which is what one wants.

10 juli 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Thanks David for your kind words, as always say we'd right in the report what we see, and your case the finance company have upheld your complaint, that's great, glad to be of help

Beoordeeld met 5 van de 5 sterren

This company is honest reliable and…

This company is honest reliable and courteous they dealt with my query and request effectively and formally. I couldn’t of asked for a better company to inspect my vehicle the wording is clear concise and practical. I 100% recommend this company to anyone as they are fast and as professional as they come. Keep up the good work and I am happy with the service from start to finish.

8 juli 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Thanks Becks, our report is always follow the guidelines laid out by the financial service of, and report on what we find, in a good case it is clear that the vehicle had underlying issues at the point of purchase

Beoordeeld met 5 van de 5 sterren

I had 2 vehicles inspected

I had 2 vehicles inspected. The first one had issues I would not have picked up on and would have cost me a lot of money to fix. I was told to walk away, glad I did.

The second one had a couple of issues that needed sorting, before purchase they are being rectified. These issues would have cost me almost half a grand so once again I saved money by having an inspection carried out.

I would recommend this company and I'll be using them again.

6 juni 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Good afternoon, thanks for the feedback, we always try to stick to the fact the first vehicle inspected undoubtedly was not as described it had previously been damaged, keep in touch speak to you soon.

Beoordeeld met 4 van de 5 sterren

We had Scotia sent to us from advantage…

We had Scotia sent to us from advantage finance due to car being faulty 4 weeks after purchase, various emails and calls back and fourth to dealer and not getting us nowhere advantage sent a pleasant man out who took his time to check over vehicle and drive around with us waiting for the fault to happen , we had various videos of the fault and showed him but he needed to see it happen himself, eventually it did happen and this was recorded in his report. However the car was deemed not fit for purpose but he believed the car WAS fit for purpose at point of sale unless we could provide evidence otherwise.

Spoke to previous owner of vehicle and they confirmed that the car had been returned back to the same garage we purchased it from with the same faults, forwarded on all correspondence from previous owner and scotia have now confirmed the car had underlying issues when we purchased it and therefor have deemed the car not fit for Purpose at point of sale. I can only thank the gentleman who attend to inspect the vehicle for his patience and understanding.
We are now currently in the process of vehicle rejection

9 maart 2020
Review zonder uitnodiging
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Antwoord van Scotia Inspections

Thanks very much Leanne, for the review, we always follow the evidence, you provided the evidence that the vehicle had a pre-existing condition and therefore we are happy to confirm the to the finance company's the vehicle wasn't fit for purpose

Beoordeeld met 1 van de 5 sterren

Avoid

Avoid!

CarFinance247 sent someone out to check my vehicle that i have only had for 4 months, it’s 5 years old with 33kmiles on when purchased, since having the vehicle I had only done 2kmiles and the gearbox has broken. This company put it down to wear and tear, ridiculous!

Now I’ve got to pay out to replace a whole gearbox after purchasing an £8000 car! Wear and tear after 2k miles I don’t think so definitely a scam between this company and CarFinance247.

Consumer rights act 2015 states car should be of satisfactory quality doing what you’d expect for its age, mileage and price so how this engineer was able to put it down to wear and tear after very little time and miles is very questionable.

5 december 2019
Review zonder uitnodiging
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Antwoord van Scotia Inspections

I note all you say in your review, unfortunately we do not know which report you are are talking about as we do hundreds of reports for various clients in any given month. However you are implying that your vehicle has only done 2000 miles, in fact actually saying that the wear level is consistent with the vehicle that has done 33,000 miles, with this particular issue on the vehicles being common i.e. transmission bearings are a serviceable item have to be replaced from time to time as a result of in-service maintenance and from our own past experience having to replace both bearings transmission at 33,000 miles is not considered unusual as we come across the symptoms regularly. As this is a general wear and tear issue this would not render the vehicle being of unsatisfactory quality i.e. the vehicle was road legal within minimum MOT standards and therefore considered fit for purpose with the transmission requiring replacement bearings at some point in the foreseeable future.

Assuming that you say in your statement is correct, bearing in mind we would need specific vehicle information, the vehicle transmission wear level is in line with vehicles of the same make and model.

Beoordeeld met 1 van de 5 sterren

AVOID AVOID AVOID do not let this…

AVOID AVOID AVOID do not let this scammer company inspect your car especially a moron called phil
use an independant not funded by the insurance
this moron said as y high level brake light worked at the the time of the mot that the car didn't have water leak when purchased
if this moron was a mot inspector he would know high level brake light is not part of the mot test unless you can proves it is wired up here's reference from the inspection manual >
Additional stop lamps, over and above the mandatory requirements, must be tested. However, if you are not sure if they are connected, you should give the benefit of the doubt.
so hes bull inspection fcked over me for returning a faulty car
see you pieces of crap in court

12 augustus 2019
Review zonder uitnodiging

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