Pierce was very helpful and patient while we tried out recliner seats. He explained how the seats worked and was happy for us to try out the chairs. We went away to look elsewhere and when we went back a week later he remembered us and what we had been trying out.
He explained the extended cover on the chairs which we decided to take.
Overall a good experience with no pressure. My only negative comment would be that some of the spotlights on the ceiling are too bright.
Excellent friendly service.

After many visits to try and find the perfect choice we eventually settled on a particular suite.
Ryan at the Fort explained the deal options and the insurance deal in great detail. His confidence made things so much easier.

We were happy to buy the suite and would have no hesitation in recommending yourselves to friends and family.

Sofas arrived earlier than expected which was great, lovely condition and delivery men were excellent the only problem was the sliders that I paid for did not come with the delivery but the store i purchased from assured me that when back in stock someone would come out to fit them as with the weight of the sofas I would not be able to fit them myself. I would definitely recommend Poltronesofa

Great choice of sofas and materials-staff friendly and knew their products

Very accommodating

Zee was excellent helping us order 2 new sofas. He explained everything fully and was friendly and approachable. Hopefully money we'll spent can't wait for delivery!

Pierce & all the staff were very helpful and pleasant, especially on such a warm day! They were very helpful with information, suggestions, and discussing the options available to us. Tried another few shops but ended up coming back here because of the welcoming nature of the store & staff.

Was a good experience from stsrt to finish. All went well in store and staff couldn't have been more helpful.
Delivery was good. Guys phoned 1 hr before delivery and they were very friendly and helpful. They have the sofa together in no time. Overall very happy with experience

Being kept fully informed regarding our chair delivery was great,the delivery team arrived at the time they said they would. The delivery was first class and very professional. The staff at Poltronesofa Glasgow Fort were first class and very professional too from entering the shop,explaining our choice and workings of the chair.Zi was the staff member who explained things to us and made us feel at ease. We are delighted with the chair and have ordered 2more of the same.

The staff were very helpful and friendly and knowledgeable, they made the visit a joy, nothing was too much for them, and your furniture is so lovely I could have taken it all, I would definitely have no hesitation to recommend your store.

Very warm welcome staff very nice got what I wanted thanks

A fantastic choice of suites alongside a very helpful sales team would highly recommend it to any prospective buyers.

Very helpful thanks

Gavin and Emily were very welcoming and very patient. Good range of sofa's. Gavin and Emily have great knowledge of the products and helped us get what we really wanted.
Thanks.

Staff have been very between picking the suite and the delivery

The staff members who we interacted with were very helpful and knowledgeable about their products.
There were no hard sell tactics used. That was something I particularly liked about our visit.

Right off the bat.....the gorgeous scent when I walked in the store. A lovely man named Gavin attended to me. No pressure sales talk. I felt very comfortable and at ease. Came back on the Sunday and purchased a sofa and chair. The process was so easy. I would recommend this company in a heartbeat. Professional and a classy showroom without the stuffiness.

Brought in two seater with protective covering but brought in three seater with no covering in the rain!
So when they went away and I was. Checking over the sofa it was wet.

The staff were very helpful in did

I visited the store at The Fort retail park in Glasgow. I was only window shopping but I saw an ex display sofa and was interested in buying it. I approached a member of staff for some information, he was very helpful but he was the store manager, so when I decided to go ahead and buy it, he got a sales team member (Ryan) to go through the sale with me. Ryan was friendly and efficient. I received my receipt by email. As I wasn't actually looking to buy a sofa at that time, the store kindly agreed to keep the sofa for me until I return from holiday in a little over a week.