Got email before delivery telling me what was going to happen. Then another on the day giving me a time slot . Then a phone call when they were on there way to us , Fitted furniture up and took away all the packaging. Then checked it worked ok . Great service.

Very helpful and knowledgeable of products and sizes would definitely return for more friendly help in choosing and measuring their products

Trevor was really helpful as we were not sure what we were looking for…we are grateful for his help and advice. He also let us look round the store without constant questions .

Knowledgable and pleasant sales staff. Delivery was easy and as explained at the point of sale. Delivery was earlier than expected, I was kept informed every step of the way.

Very good and knowledgeable salesman, so sorry I cannot remember his name, really looking forward to getting my new sofa and chair.

The staff didn't badger us and follow us around which is always appreciated, the information was provided on entry that was necessary for our visit and we were left to explore the store with opportunity to ask questions as and when any arose. Over all a very pleasant experience.

Amazing staff very polite and friendly

Very welcoming helpful and friendly

Fabio is very helpful, good product knowledge and explanation of choice.

Tx before day , tx on day time of arrival ,can track and the delivery people phone .
Very good

Called first time and spoke to someone who put me through to the store. I left a message for a call back. Didn’t receive one. Had to call again next day.

Staff were friendly, knowledgeable and open from the time we entered the store, easy browsing, great lay out

We were welcomed by Trevor who informed us of deals that were on and explaining to us what they meant when purchasing a sofa. He went around the show room with us a few times. We found the right sofas with the help of Trevor and the process of purchasing them was straightforward.

i am a shopper that doesn't like to be crowded when i arrive. i want to look around. the team respected that and left me browse until i was ready. then Fabio was so great, listening to what i wanted, what my concerns were and helping me decide on the best sofa for me. the colours to chose from are epic and i have a gorgeous blue and pink set on its way! Mark the manager was also wonderful and i feel in safe hands with the whole team in Solihull!

The staff were very welcoming they gave expert advice which helped us make our final decision. Nothing was too much trouble and I would highly recommend people to the store

Very pleased with the delivery service. Sofa is very comfortable and great value.

Damain was incredibly attentive and welcoming. He made us feel completely relaxed and comfortable while trying out the sofas, which helped us find the perfect one that I truly love!

I had an absolutely wonderful experience at Poltronesofà Solihull. The staff provided elite customer service, showing immense patience and professionalism throughout the more then two hours I spent choosing my perfect sofa bed. They were extremely welcoming, even offering me coffee during my visit. A special thanks to the team for proactively reminding me to register my car registration to avoid any parking penalties. Exceptional service from a fantastic team! Highly recommended!