I can only comment on the service received in the store as I won’t receive my furniture until December. I can’t fault the salesman John, as he made the whole process easy, explaining how the store wor... Toon meer
Locatie
Wijzig locatieNantiffyn Retail Park, Nantyffin Road, SA7 9RF Swansea, Glamorgan,, GB
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Lees wat reviewers zeggen
Have taken delivery on 2 new sofas, from the time of ordering both to the delivery everything went smoothly. Did have to wait a little longer than expected for one of our orders but we are pleased wi... Toon meer
The store is a well planned and kept place to view the furniture. We were greeted by Alan who also assisted with our purchase and was pleasant, professional and knowledgeable. We did change our minds... Toon meer
Salesman was brilliant and amazing with advice and very helpful with every sofa we looked at and found the one we was looking for thanks to him
Bedrijfsgegevens
Over poltronesofà - Swansea
Geschreven door het bedrijf
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Geschreven door het bedrijf
Contactgegevens
Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Verenigd Koninkrijk
- 01792 312990
4,6
Uitstekend
2K reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love our new sofas
Love our new sofas. Staff were polite and informative. Not pushy but there when assistance was required. Excellent service, would strongly recommend.
Delivery service excellent. Polite and friendly.
1 juli 2026
The crew where very friendly and knew…
The crew where very friendly and knew how to do their job really well . They were on time fast and efficient excellent service couldn't of asked for a better service . Thank you guys 😎👌
1 juli 2026
Great delivery
The delivery was really quick and painless. The driver was in touch a couple of times during the day to keep me updated with the expected delivery time.
1 juli 2026
Very professional and helpful
Very professional and helpful, delivery people cleaned up after themselves and asked where we wanted the furniture to be put
21 juni 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Long wait for sofa,s but worth the…
Long wait for sofa,s but worth the wait, delivery man were good and helpful.
25 juni 2026
Antwoord van poltronesofà - Swansea
Good Afternoon Andrew,
I hope you are well and thank you for sharing your feedback.
I am pleased to see that you had a positive experience in store and we really appreciate your comments regarding the service from the delivery team.
We are sorry that the delivery lead time was a little longer than you may have hoped for and we hope that you are happy with your furniture.
Many thanks,
Poltronesofa at ScS
Social Media Team
Nice friendly team
21 juni 2026
Antwoord van poltronesofà - Swansea
Ciao Ron,
I hope you are well and thank you for taking the time to leave us your review.
I am pleased to see that you found the team to be friendly.
As you have rated us as 1* this would be deemed as negative feedback so it would be great if you could update your review to reflect your experience.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
The assistant greeted me at the door
The assistant greeted me at the door , was very helpful with my choice of sofa .
Jill made me feel an important customer & explained all the information on delivery .
Well done 👏
23 juni 2026
Excellent.
20 mei 2026
Jill the sale assistant was very…
Jill the sale assistant was very helpful, gave us time to browse the furniture and took time explaining different fabrics available etc on the furniture we chose.
13 juni 2026
Excellent service
Excellent service, the sales assistant Tony was very knowledgeable and helpful wasn’t pushy like some sales assistant he explained everything to us and we tried nearly all the sofas
8 juni 2026
Alan was excellent in the Swansea store…
Alan was excellent in the Swansea store didn’t pressure us and left us to nose around. His service was outstanding and I would recommend!
10 juni 2026
Andy warmly greeted us and made the…
Andy warmly greeted us and made the whole experience very pleasant. He was very informative, polite and professional without being pushy. A real asset to your company! Well done Andy and thank you!
Swansea store
4 juni 2026
was on time as polite
9 juni 2026
Antwoord van poltronesofà - Swansea
Ciao Mrs Howells,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
First class service from a very good…
First class service from a very good staff all of them there are the best
9 juni 2026
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