Seamless Reviews 

Looks like I’m not the only one here that has experienced terrible service with Grubhub /Seamless. This is the second time that I had to go to the restaurant and pick up my food with a house full of company because Seamless did not follow up with the restaurant order. Not to mention both times I lost the $4.97 service fee. According to the restaurant many of their customers experience this same issue with Grubhub/ Seamless.

The food is always on time and if there are any issue they are addressed immediately

They never deliver food or give refunds. This app is highway robbery! And because it’s a big business it doesn’t even care. Spend $40 for air. Literally received nothing and was told they don’t do redelivers and they can’t refund me. This company is thrash

I ordered some health drinks from a juice bar and the delivery driver took 1hr 17min. to say he couldn't contact me on my cell, but made the delivery!! That'd never happened. When I contacted Seemless, they said they would cancel my order and issue me a refund. That never happened either! Contacted them again to inquire about my refund the next day and customer service rep. claimed that I signed up for a monthly subscription to Seemless+. Who would loose $41.00 and sign-up for monthly service which I have to pay for?? They refused to refund me my money. Do not trust them as reputable company when it comes to customer service because they suck at it! My experience was downright awful and trust me, I will use all of my social media sites to tell EVERYONE!!!!

I placed an order for pickup not realizing I was ordering through an app that wasn’t the restaurant’s app. When I arrived to pick up my order I was looking at the menu at the counter and realized that seamless has jacked up the prices on most of the menu. Two of the items that I ordered were marked
Up $4 and $5. So in total I grossly overpaid for food that I was driving MY car and using MY gas to pick up. Had I known I never would have used this service and would have called the restaurant directly. I will never use seamless or grub hub again.

Ordered from a neighborhood restaurant. Received an email with an ETA of 45 min. Waited with no results. I logged back into the order and was informed the order was cancelled. Called the restaurant and was told the salad has been sitting there. I had to pick it up. No Phone Call From Seamless.

This company is worthless,will not refund my money,very rude,customer relations are bad,they gave me a 25 food credit will not honor it,they need to be reported to the BBB,IM ADVISING the public to boycott and do not hesitate they don't care about there customers, just making MONEY

Seamless is protecting bad restaurants. I have written several reviews over the last few months, almost exclusively negative ones, for restaurants screwing up orders, unilaterally adding additional charges the next day, cold food, late food, wrong food, etc.

When I go back to look, the restaurant only has a star rating and no written reviews are visible.

Why is Seamless protecting the bad,dishonest, incompetent restaurants on their platform?

Great app. I like the convenience

The baddest experience ever…
I order delivery to my hotel… it was just delivered on a table just inside the door…
All other delivery company’s come to the room
Or at least to the reception
Sorry but this is not okay.
I can only say when you have the chance to choose any other company than seamless do it…

I always order from fresh rosemary kitchen in lic new york. The best restaurant, professional business. Thank you

Not to toot my own horn but I am an extremely calm, patient, and understanding human. My coworkers and I have used this delivery service on multiple occasions before. We ordered Dunkin' Donuts as we have in the past to our office and our experience was unimaginable and unacceptable. I was trying to find a way to leave a review for the specific delivery person, her name is Nona, and is the first person I will and ever have spoken badly about. I gave very specific directions on where to come with our order and she called claiming she could not find the office (a large building with a clear front door to the lobby) and tried to leave saying she will get us a refund. We had paid for our order and my blood sugar was dropping as well as my coworker's needing to eat , hence ordering. We had to beg her not to leave and told her where to look as we risked our jobs to find her. She insisted she would not find us and tried to leave multiple times . She was down the block, in front of a green light with a turn signal and not turning, disrupting traffic. She refused to back up and my coworker had to cross the busy street and walk down the block during work hours to grab our order as Nona would not even get out of the car. She even had the nerve to say to my coworker" Well I have another delivery to get to." On top of this, our beverages were spilt over including a hot coffee with the cap half off, spilling semi hot coffee on me. When she pulled away she continued to leave her right blinker on as she never turned and proceeded down the block. She should not even deserve her license let alone be allowed to deliver.

Terrible! Basically had the worst experience ever. I purposely did not bring a lunch to work to use the FREELUNCH promo code, then it would not work for my personal account saying it was already applied (which it wasn't), then I paid $27 for lunch, waited 1.5 hours and it was canceled. So I waited another 1.5 hours to chat and they offered me $5 off a future order. When I questioned how this was comparable, the chat person (SI Lea M.) said "I compensated you" and ended the chat(?!) I was reimbursed the $27. However, I was not compensated for my time or inconvenience, nor my starvation at work, nor a free lunch! $5 off for that experience is simply not good enough. Shame on you.

Grubhub and seamless have the information of the person stealing money out of my account and refuse to help me. They have forwarded me all the information they would need to refund me and told me to solve it myself essentially. They even suggested I ALLOWED this person to have my account number and forgot, from across the country. YOULL NEVER GET HELP IF SOMEONE GETS INTO YOUR ACCOUNT.

Love this app. Great search capabilities, easy to use, and lots of great choices

Customers beware! This service appears to be an off shoot of Grub Hub but who knows. I ordered chicken and fries with a side salad from “Sammy’s Chicken”. I got soggy chicken strips and lettuce ( no fries) from Red Robin. I would never have ordered this from Red Robin- I know I don’t like their soggy chicken strips. What was supposed to be $15.00 became $30.00 with all of their fees. Not transparent and I wouldn’t trust them. I filed a complaint and they say they are refunding me but I won’t hold my breath. Very disappointed with the service and the falsely advertised item and name of restaurant.

Couldn't use the order form, and add cheese to a burger! only the twin had a place for it.
Was sent 2 promo code offers, for a 1st time order,
had to sign up for their monthly fee service trial.. did..
saw a discount code that disappeared, was sent to paypal, told discount would show up after payment.. paid and then saw it was without the discount.

Cancelled.

Tried a second time and was told by the screen only for delivery not pickup.

Sigh. Almost seemed ok would have ordered without the discount, but found it time consuming, and dishonest even if by accident..
So cancelled 2nd time.

Can't see this as a good way to order .. will just call direct since I mostly pick up.

Meant for the at homers or lazy, I am happy to drive and pick up.

This app is a life saver for ordering when you don't have cash or are in an unfamiliar area. Just be sure to read reviews if ordering from a new location.

Seamless is very easy & convenient to use. The few times I've had a delivery issue, Seamless was very expedient on resolving the matter. Seamless is the only food app I use in NY

I've had so many mistakes with this food delivery app and late orders as well as drivers stopping somewhere first and gives you risk of food poisoning if you dont track and keep tabs on the driver and where they are and how long they are taking (some people might start sueing if they get sick/bad food poisoning from this problem FYI) and have gone as for as stealing my fold or obviously drinking out of it or tampering with it, again NOT safe for the customer EVER! I have plenty of funds to have 4 or more 3rd party app monthly subscriptions and I USED to order 2 MEALS minimum every day though uber eats, door dash, grub hub, cavier but you 3rd party apps are all the same. WAY too many mistakes and takes way too long. I live in 10 minutes northeast of downtown Minneapolis (heart of the Twin Cities) and have 70+ restaurants within 10-15 miles of my house but your app never gives me an efficient connection to these restaurants (they somehow "disappear" off my list from day to day) that I am going to end up just driving to anyway. (I don't cook ever) Way too many errors on orders, how late they actually arrive way too often and drivers stealing food and haven't been reprimanded for me to fund your companies with my honestly over eating habits.