Honestly, what a terrible company. They’ll badger you non stop when they want something out of you, proper needy ex vibes or Domino’s spamming you about a deal, but as soon as it’s their turn to sort... Toon meer
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Lees wat reviewers zeggen
Worst screening company. They don’t reply to emails. Obsessed with getting access to your bank account through a third party company I’ve never heard of. Unsure how this meets any part of data minimis... Toon meer
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The websi... Toon meer
Bedrijf heeft geantwoord
Efficient and professional! I needed a thorough check and Tory Bennett handled it like a star. The instructions were very clear and once I uploaded any required documentation the response was immediat... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Matrix Security Watchdog, is a leading global provider of pre-employment screening and criminal record checks.
Contactgegevens
Davy Avenue, MK5 8HJ, MILTON KEYNES, Verenigd Koninkrijk
- 01420 593830
- hello@securitywatchdog.org.uk
- www.securitywatchdog.org.uk
3,1
Gemiddeld
222 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great work
Great work. answered all questions I had about it and was very fast with it
23 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Joshua,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Watchdog team was very quick to…
Watchdog team was very quick to complete my screening . Can’t fault it .
15 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Michael,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Quick, easy and efficient
Quick turnaround service.
Instructions were clear and portal was easy to use.
3 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Sarah,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Very easy to navigate and staff very…
Very easy to navigate and staff very helpful when queries arose. First class experience.
15 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Tina,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Well explained and Easy to follow.
16 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi John,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Clear and simple process
System was easy to use. Instructions were clear and the process was smooth.
5 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Ifeoluwapo,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very impressive service.
Very impressive service.
Brilliant communication.
Very quick and efficient service.
15 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Jess,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
System very easy to use and service was…
System very easy to use and service was very quick even when asking for further information
12 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Alastair,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Antwoord van Matrix Security Watchdog
Hi Jodie,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Really impressed with the ease of use…
Really impressed with the ease of use of the system and the communication from the TSW team. Checks were completed quickly too.
2 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Hannah,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
The whole process was seamless
23 april 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Joshua,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Smooth, simple process!
Smooth process, easy to follow instructions. Lots of communication about what was happening, both before and during the screening process.
20 april 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Daniel,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Straightforward, fast and helpful
Straightforward process, with no surprises and easy to share/upload information. My case officer Rebecca kept things running smoothly and expedited all references, she kept me informed at each stage and would phone me to flag updates before emails hit my inbox, both flexible and accommodating when changes were required.
28 april 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Graham,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Efficient ,professional
2 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Oxana,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very quick and easy process and results…
Very quick and easy process and results were back in a week.
1 mei 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
The process gave you prior warning of…
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The website crashed at one point due to too many participants, thankfully it saved all my data entered, not too much of a problem. I've never used it before didn't find it too difficult. The e-mails recieved to complete the documents were very informative.
28 april 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Dear Sarah,
We’re sorry to learn about your experience. It’s always our intention to provide great customer service and your valuable feedback will helps us to improve our processes. Please reach out to us at swupdates@capita.com so that we can investigate what has happened.
Security Watchdog Team
My experience.
My experience was very smooth and was very happy with the process.
25 april 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Dannielle,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Instructions where simple
Instructions where simple, process was easy
17 april 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Shannon,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Excellent service
30 april 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
The emails were sent on time and the…
The emails were sent on time and the definite responds were given on time.
7 april 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Hammond,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
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