Sheen's Estate Agents Reviews 

My property was sold to the first people who viewed it after being with Sheen's for only a couple of days.

Sheen's were highly efficient, professional and communicative throughout the sale process. Big thanks to Scarlet who handled matters for me.

Highly recommended!

AVOID! Sheens and avoid Pattinson's Auction based on our experience. Sheens recommended that we use Pattinson's, saying they worked closely together. We ended up with two accepted offers from two different buyers, and both sales collapsed. We believe this was due to Sheens failing to follow the proper procedures and potentially breaching their own agreed process with Pattinson's. When my father called the Frinton branch after the second collapse, he was told, in effect, that the manager had 'had a really bad day' and was going home. When my father then went to the Clacton Head Office to speak to the owner/branch manager, it was clear that he hadn't even reviewed the file before offering vague reassurances. Pattinson's terms also felt very one-sided. While tied into their auction agreement, they seek a 6% fee regardless of where the buyer comes from. We also believe that the auction listing was extended without our parents' explicit agreement and outside what we understood to be the contractual arrangement. After two failed sales and a great deal of wasted time and stress, we're left feeling frustrated and out of pocket. We cannot recommend either Sheens or Pattinson's.

Georgia was fantastic throughout, thank you.

Agreed a price on a property only to be told that someone else had offered more. Very unprofessional. Avoid

Thanks to Lee we got over the finish line always helpful and willing to go the extra mile. Also thanks to the office staff.

Great support from Sheens as we were selling the property from 450 miles away so they arranged for contractor access as well as all viewings. The staff were positive, cheerful and helpful at all times. They also kept an eye on the property through the winter and communicated proactively and well with us. An excellent and worry free experience at a difficult time for us. Would highly recommend this company.

Such a great estate agents. I recently bought my first home through Sheens in Frinton-on-Sea. I got a viewing of the property on the same day I saw the advertisement. Every one was efficient and friendly. Special mention to Georgia who was so friendly and couldn’t have done more to help/ answer my questions. Really appreciate how professional and helpful they were. Made my first house purchase smooth and a happy experience. Thank you ☺️

Everyone in the Frinton Branch were very polite, friendly and informative. Anything you needed to know they were always prepared to find out if they didn’t already know. Nothing was too much trouble. I wouldn’t hesitate to recommend Sheens of Frinton to anyone selling their property. You won’t find a better estate agency.

I sold my property through Sheens Clacton Branch in October 2025 from the very first meeting with James who valued the property through to John Bailey and Ben who were the best negotiators I have ever experienced.
They are all professional caring and pay attention to detail in every respect.
Sheens have competive rates combined with a state of excellence. The only choice of agent in the Clacton area. Thanks Tony Edwards

I can't thank James, John, Lee and the team enough, they all went above and beyond for me, they all done everything possible they could for me, chasing my solicitor's and the buyer's solicitor, always replied to any enquiries when I needed answes. Buying a property can be stressful but knowing you have a very reliable estate agent by your side makes the process more relaxing. Would definitely recommend using Sheens estate

I was very happy with the help and assistance that Sheens gave me during the sale of my house. I was given good advice and was regularly updated on the progress of the sale. All the staff were professional but also helpful and friendly. I would certainly use them again.

Good communication, always available and helpful.
Very proffesional.

James and team went over and above with their help in selling my property despite all the difficulties with the solicitors delaying everything. Always able to get replies from calls and emails.

Great team, always there at the other end of the phone

Fantastic support and communication throughout the move

Review for Sheens Estate Agents

We sold a property in Clacton-on-Sea through Sheens, and while the sale did eventually complete, the overall experience was unfortunately prolonged, stressful, and costly due to incorrect advice given during the process.

To be fair, one of the gentlemen working at Sheens was very helpful to our daughter, who was based in the UK at the time and was dealing with a significant administrative burden, including over 60 pages of forms. His support during that stage was appreciated.

However, the main issue arose with the primary agent handling our sale, Ella, who advised us that the property would sell more quickly if we renewed the lease to 99 years prior to the sale, rather than surrendering the lease and allowing the buyer to renew it after completion. This advice turned out to be incorrect and had serious consequences.

As a direct result of this misinformation, the sale was delayed by over four months. What should reasonably have been a sale completed within approximately five months instead took nine months to complete. This delay cost us thousands of pounds in additional legal fees, ground rent, service charges, council tax, electricity bills, and other ongoing costs associated with the flat.

Beyond the financial impact, the prolonged uncertainty and repeated delays had a significant psychological effect on my health and caused considerable stress for our entire family.

Our concern is not simply that a mistake was made, but that such major financial advice appears to have been given without sufficient knowledge or experience. We strongly feel that junior staff should be fully informed and properly trained before advising clients on matters that can have such serious financial and personal consequences.

While the property was eventually sold, we would advise others to seek clear, well-verified guidance and to question lease-related advice carefully before proceeding. Improved communication, accuracy, and accountability would have made a substantial difference to our experience.

Great estate agents - I purchased my home through Sheens and literally everyone I spoke with at Sheens were always extremely helpful.
Would like to take this opportunity to thank them for making my purchase run as smoothly as I could possibly wish for !
Highly recommend Sheens

They were very helpful and sincere.
I had a few hiccups none related to the buying but they stepped in and offered assistance and helped where they could.
Impressed with what seems a very natural caring attitude.

Very helpful, the guys were very helpful from start to finish