This is my first year with Sheilas Wheels so I am limited with experience. I was directed to them via a third party comparison site. They were not the cheapest however there defaqto rating was was h... Toon meer
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Lees wat reviewers zeggen
Buying my home policy was very easy and the quote came in sooo much cheaper than others on a comparison website. All the usual situations are seemingly covered but obviously won't really know for sur... Toon meer
the website was easy to access, and results were given straight away. the company send you a link every time you want to access, so you don't have to remember another password!
Simple & clear process. Easy to pick & choose options with no hard sell either way. Very clear information provided. All in an easy experience & at a good price, especially considering the cover provi... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!
Contactgegevens
The Observatory, Castlefield Road, RH2 0SG, Reigate, Verenigd Koninkrijk
- www.sheilaswheels.com
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The website is really easy to use and I…
The website is really easy to use and I was able to sort out my home insurance in no time without very annoying phone conversations with operators. Also I was very satisfied with the competitive price.
They make it really easy to do and im…
They make it really easy to do and im happy with there service so far
Quick and easy insurance quote and 15%…
Quick and easy insurance quote and 15% discount for multi car.
Very competitively priced
Very competitively priced. The only issue I feel may arise is if the other named driver, in my absence, attempts to make contact in the event of an accident and/or requires roadside assistance.
Very easy site to negotiate
Very easy site to negotiate, was able to to do this myself without help and reasonably quickly
Very easy to navigate the website and…
Very easy to navigate the website and find information.
Very competitive price and easy to do
Online user friendly.
I was calling to make a new claim for a…
I was calling to make a new claim for a car wiper which damaged by someone. I was not sure about my insurance policy and i was asking to clarify my insurance policy.
Initially I was talking to someone named ‘Sine Doa Doa’ (she confirmed her name), first of all she got silent time to time in a way I wasn’t sure whether she was gone or just hang off, and I had to say several times hello then she coming back and reluctantly saying she was still on the line. Then when i asked about calcification of my policy she said she did not know and she referred me to customer service. The customer service rudely talked to me and without listening to what my question was she said it was not customer service and I needed to talk to claim department. Again in claim department she said no it needed to be dealt with customer service, then put me on a hold and two people one from customer service and the other from claim department started to talk to me together. I said I could not talk to two people and I needed one person talking to me. Then customer service cut off the phone. Again the girl from claim department said she needed to refer me back to customer service. At the end when eventually I was talking to someone from customer service, I asked the girl to send me feedback link because I was so unsatisfied about how I was treated. She said at the end of the call there would be opportunity to give feedback but what do you think what she did?! She just cut off the phone.
Very rude, unprofessional customer service plus the whole team in claim department. I will definitely cancel my insurance with you. You must be ashamed of how you run and treat your customers.
So far so good great quote easy to set…
So far so good great quote easy to set up my plan overall good experience no quibble no nonsense thnx Sheila wheels
Simple easey and cheapest
Price and cover
The price was obviously the most important thing together with the comprehensive cover.
Online application system needs updating
I just think the online is a bit clunky, when I filled the application out the first time and approved payment on my banking app this wasn't picked up on the application and I had to ill it out again. As I w as in a common situation of buying a new car ad needing to insure it on the spot this was quite inconvenient.
First time I insured my home with…
First time I insured my home with Sheilas' Wheels. It provides the cover I needed. Quick and efficient with no hassle.Also competitive pricing .
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