Shine Reviews 

14.222
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brilliant service from Shine. They contacted me quickly after dealing with my insurance company and arranged an appointment for the same week. Having the repair carried out at my home was really con... Toon meer

Beoordeeld met 5 van de 5 sterren

My first appointment was sometime away from the initial call but then was cancelled and another booked. More than a month before it was due I was called with a booking for 2 days ahead on a Saturday.... Toon meer

Beoordeeld met 5 van de 5 sterren

Shine were great. Had an earlier cancellation date than booked. Harry arrived on time, was very friendly, professional and dealt with all three 'issues' on the car to bring it back to showroom conditi... Toon meer

Beoordeeld met 5 van de 5 sterren

Scott was really friendly& efficient, he explained what he was going to do and ensured I knew about everything that could potentially not turn out as perfect as wanted. Also informing me on other dama... Toon meer

Bedrijfsgegevens

  1. Autoreparatie en -onderhoud
  2. ook in
  3. Autobedrijf/Garage
  4. Autoschadebedrijf
  5. Autoservice
  6. Uitdeukservice

Geschreven door het bedrijf

Shine!® are at the cutting edge of Mobile Repair Technology and have been working to shape the future of the mobile body shop sector. Implementing standardized working practices and establishing firm relationships with leading refinishing suppliers Shin...


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

14K reviews

5 sterren
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2 sterren
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4,9

Alle reviews

(14.222)

3.420 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great guy and an excellent repair.

Great guy and an excellent repair.

28 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that you had a positive experience with our technician and were impressed with the quality of the repair. We appreciate your kind comments.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Arrived timely and very professional

Arrived timely and very professional. Job well done

28 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician arrived on time and provided a professional service. It's good to know that you were happy with the quality of the repair. We appreciate your kind comments.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Great job

Great job! Very punctual, polite, and professional. Excellent service. Highly recommended!

28 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician provided a punctual, polite and professional service and that you were happy with the quality of the repair. We appreciate your kind comments and recommendation.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Quick and good job

Quick and good job, my car looks like new again :)

19 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that your repair was completed quickly and to a high standard. It's great to know that your car is looking like new again and that you were so happy with the finished result.

Kind Regards,
The Shine! Team

Beoordeeld met 3 van de 5 sterren

I was booked in for the 29th October

I was booked in for the 29th October. On the 16th October, I had a call to say they had a cancellation was I available that day. I agreed they did cine around 1pm but unfortunately they could only do part of the work. I think it was the 20th the work was completed. Had I know the work was not going to be completed on the 16th October I would not have accepted that appointment. However the work is completed now.

20 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We apologise that the full repair could not be completed during the cancellation offered.

We're sorry for the inconvenience of having to arrange a further visit and appreciate your patience while the remaining work was completed.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Service was great

27 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that you were happy with the service you received from Shine! We appreciate you taking the time to share your positive experience.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Excellent result and very professional…

Excellent result and very professional technician. Thanks

20 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician provided a professional service and that you were so happy with the finished result. We appreciate your kind comments.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

On time and excellent job done on my…

On time and excellent job done on my Lexus LBX surface chip.

27 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician arrived on time and carried out an excellent repair to the surface chip. It's good to know that you were happy with the finished result, and we appreciate your kind comments.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Steve was friendly and professional. He completed the job quickly and efficiently.

27 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician provided a friendly and professional service and completed your repair quickly and efficiently. We appreciate your kind comments and are glad you were happy with the service received.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Easy to arrange, polite, friendly repairman. Would recommend!

27 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that you found the booking process straightforward and that our technician provided a polite and friendly service. We appreciate your kind comments and recommendation.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

The repair was done to a very high…

The repair was done to a very high standard and the gentleman was polite and efficient.
Thank you

27 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician provided a polite and efficient service and that you were impressed with the high standard of the repair. We appreciate your kind comments and are glad you were happy with the finished result.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Technician excellent at their job

Technician excellent at their job, took great care and showed attention to detail. Very pleased with the result.
Only issue took a while to get an appointment long enough to do the work. Two booked appointments had to be cancelled as not enough time allocated.

27 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician demonstrated such care and attention to detail and that you were very happy with the finished repair.

However, we're sorry that your original appointment had to be rescheduled due to timing for the work. We understand how frustrating this must have been and appreciate your patience while a suitable appointment was arranged.

Thank you for sharing your experience and your positive comments about our technician's workmanship.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Mark was efficient & competent.

Mark was efficient & competent.
Great work

27 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician provided an efficient and professional service and that you were happy with the quality of his work. We appreciate your kind comments.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Ooops I’ve done it again!

Although it’s a bit of a wait to have the job done, it’s easy to do and they keep in touch with reminders.
Harry who was assigned to do my car was a friendly and polite young man and did a fab job working in horrendous weather conditions of torrential rain and wind. I have had a couple of unfortunate incidents and Shine have made it easy to get them fix and car looks like new again. Would definitely recommend.

24 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We appreciate your patience while waiting for your appointment and are pleased to hear that you found the process straightforward and our reminders helpful. It's particularly good to know that our technician provided such a friendly and polite service and carried out an excellent repair despite the challenging weather conditions. We're glad that we've been able to help with your repairs and leave your car looking like new again. Thank you for your recommendation.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Awesome

Awesome, excellent repair, done at home. Brilliant, quick, easy and an excellent price.
If you want a minor repair carried out this is the firm to use.

27 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that you found our mobile repair service convenient, quick and straightforward. It's also good to know that you were impressed with the quality of the repair and felt the service offered excellent value for money. We appreciate your kind comments and recommendation.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

The technician did a brilliant job

The technician did a brilliant job! Because the clocks just went back, it was getting dark, nonetheless, he persevered and did a splendid job.
I know that there were just a couple of small scratches, however, it is a special colour of paint, which he matched perfectly. So, WELL DONE!!!

26 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician carried out such an excellent repair despite the fading daylight. It's particularly good to know that he was able to match your vehicle's special paint colour perfectly and that you were so impressed with the finished result. We appreciate your kind comments about his dedication and workmanship.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic

Absolutely fantastic, very polite guy, explained all that was happening, brilliant job done repairing a scratch and dent, nothing was too much trouble and a HUGE credit to your company. Thank you

26 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician provided such a polite and helpful service, taking the time to explain the repair process and ensure you were kept informed. It's particularly good to know that you were so impressed with the quality of the scratch and dent repairs. We appreciate your kind comments about our technician and are glad you were so happy with the finished result.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Scratch repair

Appointment brought forward due to a cancellation. Arrived soon after call and was very efficient and the job was completed within 2 hours. Car looks as it did before the damage. Great job!

26 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that we were able to offer you an earlier appointment following a cancellation and that our technician arrived promptly and completed the repair efficiently. It's particularly good to know that your car looks as it did before the damage and that you were so happy with the finished result. We appreciate your kind comments.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service at my…

Excellent customer service at my property. Did the job professionally and cleanly. Was easy to speak with.
The booking was not as easy, I got the job dismissed twice, once because the 2nd photo was not taken far enough away. After not hearing from shine after submitting photos again i was told that my claim was not accepted because i could not claim for the black rubber part of my car, i explained that i was not claiming for this as clearly on my photos I was claiming for marks on my paintwork. The guy i spoke to was very rude and arrogant! I did manage get a booking after the call.
The call centre staff need to learn more manners as they are a company let down.
The repair man excelled at his job and is an asset to the company.

26 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that our technician provided a friendly and professional service and that you were happy with the quality of the repair carried out at your property.

We are sorry to hear about the difficulties you experienced when submitting your claim and the communication you received. We would like to clarify that the claims process, including the assessment of photographs and claim authorisation, is managed by your policy provider, AutoProtect, rather than Shine! We would therefore recommend directing your concerns regarding this part of the process to AutoProtect.

We appreciate your kind comments about our technician and are glad that you were pleased with the completed repair.

Kind Regards,
The Shine! Team

Beoordeeld met 5 van de 5 sterren

amazing all the way from repair to…

amazing all the way from repair to complete the job

26 oktober 2026
Logo Shine

Antwoord van Shine

Hello,

Thank you for your feedback. We are pleased to hear that you had such a positive experience with Shine! and were happy with the service and completed repair. We appreciate your kind comments.

Kind Regards,
The Shine! Team

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