My car repair was done perfectly leaving no traces of scratch behind. The service was fast and reliable with good customer relations. Just as their name implies, Shine! they gave an ample of the na... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Brilliant service from Shine. They contacted me quickly after dealing with my insurance company and arranged an appointment for the same week. Having the repair carried out at my home was really con... Toon meer
Bedrijf heeft geantwoord
My first appointment was sometime away from the initial call but then was cancelled and another booked. More than a month before it was due I was called with a booking for 2 days ahead on a Saturday.... Toon meer
The technician was prompt, very respectful and polite. This was a rescheduled appointment so pleasing. He worked in quite windy conditions but has achieved an excellent result. From end to end deali... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shine!® are at the cutting edge of Mobile Repair Technology and have been working to shape the future of the mobile body shop sector. Implementing standardized working practices and establishing firm relationships with leading refinishing suppliers Shin...
Contactgegevens
Marquis Drive, DE12 6EJ, Verenigd Koninkrijk
- 0800 032 1067
- www.shinerepair.com
4,9
Uitstekend
14K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Service was great
27 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that you were happy with the service you received from Shine! We appreciate you taking the time to share your positive experience.
Kind Regards,
The Shine! Team
Excellent result and very professional…
Excellent result and very professional technician. Thanks
20 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician provided a professional service and that you were so happy with the finished result. We appreciate your kind comments.
Kind Regards,
The Shine! Team
On time and excellent job done on my…
On time and excellent job done on my Lexus LBX surface chip.
27 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician arrived on time and carried out an excellent repair to the surface chip. It's good to know that you were happy with the finished result, and we appreciate your kind comments.
Kind Regards,
The Shine! Team
Great service
Great service. Steve was friendly and professional. He completed the job quickly and efficiently.
27 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician provided a friendly and professional service and completed your repair quickly and efficiently. We appreciate your kind comments and are glad you were happy with the service received.
Kind Regards,
The Shine! Team
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that you found the booking process straightforward and that our technician provided a polite and friendly service. We appreciate your kind comments and recommendation.
Kind Regards,
The Shine! Team
The repair was done to a very high…
The repair was done to a very high standard and the gentleman was polite and efficient.
Thank you
27 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician provided a polite and efficient service and that you were impressed with the high standard of the repair. We appreciate your kind comments and are glad you were happy with the finished result.
Kind Regards,
The Shine! Team
Technician excellent at their job
Technician excellent at their job, took great care and showed attention to detail. Very pleased with the result.
Only issue took a while to get an appointment long enough to do the work. Two booked appointments had to be cancelled as not enough time allocated.
27 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician demonstrated such care and attention to detail and that you were very happy with the finished repair.
However, we're sorry that your original appointment had to be rescheduled due to timing for the work. We understand how frustrating this must have been and appreciate your patience while a suitable appointment was arranged.
Thank you for sharing your experience and your positive comments about our technician's workmanship.
Kind Regards,
The Shine! Team
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician provided an efficient and professional service and that you were happy with the quality of his work. We appreciate your kind comments.
Kind Regards,
The Shine! Team
Ooops I’ve done it again!
Although it’s a bit of a wait to have the job done, it’s easy to do and they keep in touch with reminders.
Harry who was assigned to do my car was a friendly and polite young man and did a fab job working in horrendous weather conditions of torrential rain and wind. I have had a couple of unfortunate incidents and Shine have made it easy to get them fix and car looks like new again. Would definitely recommend.
24 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We appreciate your patience while waiting for your appointment and are pleased to hear that you found the process straightforward and our reminders helpful. It's particularly good to know that our technician provided such a friendly and polite service and carried out an excellent repair despite the challenging weather conditions. We're glad that we've been able to help with your repairs and leave your car looking like new again. Thank you for your recommendation.
Kind Regards,
The Shine! Team
Awesome
Awesome, excellent repair, done at home. Brilliant, quick, easy and an excellent price.
If you want a minor repair carried out this is the firm to use.
27 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that you found our mobile repair service convenient, quick and straightforward. It's also good to know that you were impressed with the quality of the repair and felt the service offered excellent value for money. We appreciate your kind comments and recommendation.
Kind Regards,
The Shine! Team
The technician did a brilliant job
The technician did a brilliant job! Because the clocks just went back, it was getting dark, nonetheless, he persevered and did a splendid job.
I know that there were just a couple of small scratches, however, it is a special colour of paint, which he matched perfectly. So, WELL DONE!!!
26 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician carried out such an excellent repair despite the fading daylight. It's particularly good to know that he was able to match your vehicle's special paint colour perfectly and that you were so impressed with the finished result. We appreciate your kind comments about his dedication and workmanship.
Kind Regards,
The Shine! Team
Absolutely fantastic
Absolutely fantastic, very polite guy, explained all that was happening, brilliant job done repairing a scratch and dent, nothing was too much trouble and a HUGE credit to your company. Thank you
26 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician provided such a polite and helpful service, taking the time to explain the repair process and ensure you were kept informed. It's particularly good to know that you were so impressed with the quality of the scratch and dent repairs. We appreciate your kind comments about our technician and are glad you were so happy with the finished result.
Kind Regards,
The Shine! Team
Scratch repair
Appointment brought forward due to a cancellation. Arrived soon after call and was very efficient and the job was completed within 2 hours. Car looks as it did before the damage. Great job!
26 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that we were able to offer you an earlier appointment following a cancellation and that our technician arrived promptly and completed the repair efficiently. It's particularly good to know that your car looks as it did before the damage and that you were so happy with the finished result. We appreciate your kind comments.
Kind Regards,
The Shine! Team
Excellent customer service at my…
Excellent customer service at my property. Did the job professionally and cleanly. Was easy to speak with.
The booking was not as easy, I got the job dismissed twice, once because the 2nd photo was not taken far enough away. After not hearing from shine after submitting photos again i was told that my claim was not accepted because i could not claim for the black rubber part of my car, i explained that i was not claiming for this as clearly on my photos I was claiming for marks on my paintwork. The guy i spoke to was very rude and arrogant! I did manage get a booking after the call.
The call centre staff need to learn more manners as they are a company let down.
The repair man excelled at his job and is an asset to the company.
26 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician provided a friendly and professional service and that you were happy with the quality of the repair carried out at your property.
We are sorry to hear about the difficulties you experienced when submitting your claim and the communication you received. We would like to clarify that the claims process, including the assessment of photographs and claim authorisation, is managed by your policy provider, AutoProtect, rather than Shine! We would therefore recommend directing your concerns regarding this part of the process to AutoProtect.
We appreciate your kind comments about our technician and are glad that you were pleased with the completed repair.
Kind Regards,
The Shine! Team
amazing all the way from repair to…
amazing all the way from repair to complete the job
26 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that you had such a positive experience with Shine! and were happy with the service and completed repair. We appreciate your kind comments.
Kind Regards,
The Shine! Team
Efficient and professional
Polite and pleasant operative. Did a great job. Very happy with result.
26 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician provided a polite and friendly service and carried out a great repair. It's good to know that you were very happy with the finished result. We appreciate your kind comments.
Kind Regards,
The Shine! Team
Turned up when stated
Turned up when stated, and even through was raining, he was fully prepared and did a fantastic job.
26 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician arrived as scheduled and was fully prepared to carry out the repair despite the rainy weather. It's great to know that you were so happy with the quality of the work and the finished result. We appreciate your kind comments.
Kind Regards,
The Shine! Team
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that you were happy with the quality of the repair and the finished result. We appreciate you taking the time to share your positive experience with Shine!
Kind Regards,
The Shine! Team
Overall easy experience
Overall easy experience. Staff (Mark in my case ) very nice guy and I can say that even if I work with colours myself on daily basis and can see tiniest difference in shades dammm he made the fix so well that I cannot tell there was anything in first place. Very pleased and satisfied from repairs
26 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that you found the whole experience straightforward and that our technician provided such a friendly service. It's particularly rewarding to know that, with your own experience of working with colours, you were so impressed by the colour matching and quality of the repair. We appreciate your kind comments about Mark and are glad you were so satisfied with the finished result.
Kind Regards,
The Shine! Team
Jason did a great repair and with some…
Jason did a great repair and with some rain to contend with too. Excellent knowledge and customer skills too.
26 oktober 2026
Antwoord van Shine
Hello,
Thank you for your feedback. We are pleased to hear that our technician carried out an excellent repair despite the challenging weather conditions. It's also good to know that his knowledge and customer service skills made such a positive impression. We appreciate your kind comments about Jason and are glad you were happy with the finished result.
Kind Regards,
The Shine! Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.