Shining Diamonds Reviews 

Julianne Y. has truly been a shining diamond. From the very beginning, she has provided exceptional support, making the entire process smooth and effortless. Every request was handled with ease and a “nothing is too much trouble” attitude, which made a real difference.
The turnaround time was also impressive — delivery arrived just two days after placing the order, exceeding expectations.
I’m genuinely very impressed and would highly recommend working with her.

Raj was very helpful and knowledgeable helping pick the perfect ring. Great choice and quality products at a very competitive price too.

Charlie was wonderful and very patient with me. The end products were all exactly as I asked for and delivered in a timely manner!

Tara was really helpful and gave suggestions to my design which were perfect to what I had in mind. She was friendly, knowledgeable and easy to contact via email. Definitely would recommend her to other customers!

Charlie was extremely helpful when it came to ordering my eternity ring. The service from start to finish was very easy.
Thank you very much, I’ll order again from you guys!

Khushi was so helpful and made the buying experience such a pleasure, she was knowledgeable and gave honest timescales which was within our expectations.

We visited the Brighton store where Bronnie helped us out. She was fab, really knowledgeable and friendly. Her calm approach made a perfect day even better. She arranged for a resizing and collection from a store more convenient for us, and kept in touch with updates. Thank you so much!

We had a fantastic experience with Shining Diamonds from start to finish. I originally came in looking for an engagement ring and was guided through the process with so much patience and expertise. The team were incredibly helpful, taking the time to understand exactly what I was looking for and offering thoughtful advice without ever making me feel rushed or pressured.

When it came time to choose our wedding rings, we came straight back because of how positive the first experience had been. Charlie made the whole process easy and enjoyable, helping us find rings that suited us perfectly and making sure every detail was just right.

The quality of the rings is excellent, and the service throughout has been outstanding. We’re so grateful to Charlie for all the help and support, and we would highly recommend Shining Diamonds to anyone looking for engagement or wedding rings.

I have just bought a lovely trilogy diamond ring from Shining Diamonds, via Eleanor. Her passion, customer service and expertise have been first class. It was so easy and an absolute pleasure dealing with her / SD. The patience to educate me and talk through all options has made it an enjoyable and rewarding experience and my fiancée is over the moon with her ring. Thanks Eleanor. 😁

I was looking to propose to my partner and was on a very tight timescale as wanted to do it on a specific trip. Joby at Shining Diamonds in Brighton helped me put together the ring I wanted in rapid time (on my lunch break) and I had it all ordered and delivered within a very quick 3-4 week timescale. The ring was perfect and my partner loved it. Joby and the team also organised us coming in after to get the ring modified slightly as my partner wanted. All in on all great experience and would 100% recommend. Thanks Joby!!

Amazing experience with Eleanor, always ready to accommodate me at the last minute given my travel plans! Really appreciate her personal service and dedication to help me find the perfect pieces always with several options at hand and price ranges. She’s also extremely honest and will give the best advice. Thank you Eleanor and see you on my next London trip.

Joby was extremely helpful & made the whole ring choosing/buying process extremely easy, a pleasure to deal with! Would highly recommend.

I recently bought my wedding band from Shining Diamonds, and I had the pleasure of being helped by Eleanor. She was exceptionally professional from start to finish, and I immediately felt I was in safe hands. Her knowledge, patience, and genuine care made the entire experience truly special.

I’ll definitely be returning to Shining Diamonds for years to come—they’ve made a customer for life! Highly recommend both Eleanor and the team. 💍

We recently just popped into, whist passing "Shinning Diamonds" in "The Lanes" Brighton. We were greeted with a smile from Charlie. We knew what we were looking for and Charlie was very knowledgeable, super helpful and very professional. A absolute credit to the business
Because of his knowledge, we ordered a super 2.5 carat diamond ring. Charlie recommended a suitable cathedral mount for us, which he arranged to be made. We collected the ring today which we are very happy with. I would 100% recommend Charlie of Shinning Diamonds if your looking to purchase a ring, we look forward to returning in the future for new purchases. Thankyou once again Charlie

Came across shinning diamonds while looking in the lanes for an engagement ring, like a magpie spotted the beautiful shining diamonds in the window.. wasn’t 100% sure on what I was looking for but was greeted by Joby who was extremely helpful throughout the whole process including resizing. Sorry this is a delayed review but it was a surprise proposal! Thank you so much for all your help

Great service and beautiful earrings bought. Very happy. Holly was lovely.

Jobe gave me perfect service help me find exactly what I wanted. I can’t recommend it more.

We needed our engagement ring resized as it was slightly too big. Charlie at the Brighton branch arranged for this to be done within 3 hours of dropping the ring off, using the free 3 month resizing the company offer. An excellent service and very professional service provided. Highly recommended.

Referred by a friend to use shinning diamonds, Clarice at Hatton gardens made the whole experience nice easy and stress free. I designed a ring and it was made with such short notice, she reassured it would be done by a certain date and followed through. Couldn’t fault her what so ever, would defo use her again in the future.

If you ever go to shinning diamonds in Hatton gardens put in and she Clarice she’s brilliant

We popped in after seeing a couple of rings in the window that were interesting. Although we had no intention of buying a ring that day, Joby asked us in to take a look. His customer service was excellent and after presenting us with a deal we could not refuse, we left after buying a ring! Highly recommended.