ShipMyCar.co.uk Reviews 

89
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

Managed the whole process of importing a vintage Camper van from Australia to the door in Plymouth. The portal provided information on the progress but the reasons for some delays of the process could... Toon meer

Beoordeeld met 5 van de 5 sterren

SmC initially handled my Nova registration for my self-imported (EU) car. Apart from an inexplicable hitch with my application reaching HMRC (and I know, I should have chased it sooner) they were e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

We contacted about getting a car on ROI plates registered in the uk. Had to chase several times to get a response. In the end up we left it and found another company. Wouldn’t recommend thes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

They stepped in and did the full assist, COVID is 100% responsible for anything and everything else [See my review on the DVLA]. I am totally happy, if I am ever back overseas I will utilize them... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voertuig transport agent
  2. ook in
  3. Logistieke dienstverlening
  4. Verzendservice

Informatie afkomstig van verschillende externe bronnen

Our experienced team specialise in shipping cars around the world, from a single vehicle coming back to the UK through to organising the car shipping logistics for major motoring events. We are the UK’s leading full service importer of classic, new and used cars into the UK, employing only the highest qualified IVA technicians in the country, you can be sure that any modifications needed for MOT/IVA testing are carried out to the highest standard. Our unique car shipping instant quote calculator has been developed over the years to instantly, accurately and with no obligation provide you with a full breakdown of all costs involved in shipping any make/model of car.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

89 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(89)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nova certificate

These guys have been amazing from start to finish with a tricky job of gaining a Nova for me with little to no details !
I’m very happy and the communication was excellent.
I could not have done this without them.
Special mention to Nick great job thank you.

7 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Iam very satisfied with shipmycar…

Iam very satisfied with shipmycar company the help me from the start to finish and the are honest and helpful 👍 😀 😊 👌 🙂 😄 👍 😀 😊

15 juni 2024
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you for your review it is much appreciated 🙏🏻

Beoordeeld met 5 van de 5 sterren

5 stars

Was a very long and stressful situation for us. We didn't know what we got ourselves into when purchasing a Jersey cat S car (thinking that being Jersey won't be hard to get it registered). Ship my car helped us with the procedure. It wasn't easy for either of us.. several months of chasing DVLA resubmitting our case to them and so on. By far I can tell I would have gave up long time ago but Ship My Car really tried their best and today we had the confirmation that the car has a Reg No. We are very happy and although sometimes you, as a customer, think it's the company's fault.. in fact it's the DVLA who's holding things back and giving you a hard time.
So I would like to thank you for all of your time and patience wasted on my case. We appreciate
Thanks

15 mei 2024
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you for your review Ioana, it certainly was a long journey that the DVLA liked to challenge us with but so pleased to have been able to get your vehicle registered for you. All the best from us at SMC

Beoordeeld met 5 van de 5 sterren

Flawless & Professional

We've been using Ship My Car UK for several years and have recommended their services to many of our members - flawless service and professionalism with regular updates as well as constant stream of photographs detailing the condition of the vehicles throughout- from MK to LA or anywhere in the world, SMC are spot on every time

14 maart 2024
Review zonder uitnodiging
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Antwoord van ShipMyCar.co.uk

Thank you Jonny, hope you are well

Beoordeeld met 5 van de 5 sterren

I imported my vehicle from New Zealand…

I imported my vehicle from New Zealand and used Ship My Car to help facilitate testing and registration on arrival into the UK. Nick and Kingsley were great to deal with, kept me informed and did all they could to help speed up the IVA and DVLA aspects of the process which too a lot longer than expected, but was out of Ship My Cars control. Fantastic company and I would recommend them if you are importing a car into the UK.

23 maart 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Very slow, too many mistakes.

Very slow, too many mistakes.
Told 3 to 4 weeks, ended up being 17 weeks.
Just paperwork to register new vehicle from Germany.
Their quote for shipping doubled in price when I asked them to confirm it, so I drove it back myself.
Had to cancel plans for new vehicle several times, now too late. Would not have proceeded if I had known in advance.

In response to SMC reply:

That is not correct.
The price you quoted for shipping the vehicle was originally £1500 but doubled to about £3000 when I was going to take you up on it, hence I chose to drive it to the UK myself.
The first 2 weeks were wasted as the person doing the VCA & DVLA applications was away and nobody filled in for her.
You then submitted an application where the description did not match the description you had already supplied for Customs/VAT. The authorities wasted several weeks reaching that point then another 2 weeks posting it all back to you so that you could correct it. Then you failed to have sufficient funds in your account to pay the tax, so once again the authorities wasted several weeks reaching that point then another 2 weeks posting it all back to you.
Granted DVLA & VCA are extremely slow and do not appear to be able to use email to speed the process, but it was your mistakes that exacerbated this. Furthermore, you should have been aware of their delays when you quoted 3 to 4 weeks which I relied upon.

5 december 2023
Review zonder uitnodiging
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Antwoord van ShipMyCar.co.uk

Dear Mr Crocker, I have reviewed your account with us. I can not see how the price has doubled, the road tax was added at applicable rate for your vehicle which is the only addition to the original cost. I see that you chose to collect your vehicle as our quote was too high, but we did not charge for the transport. Your vehicle began the registration process during a time of delays within both the VCA and DVLA. I note the VCA took almost 6 weeks to process your GB Conversion IVA Certificate and the DVLA took 8 weeks to process the registration. We have no control over these government agencies or the time they take to process applications. They are both no back to more usual levels of 2 weeks for GB Conversion certificate and 2-3 weeks for DVLA registration for V55 applications. I am sorry you felt inclined to leave such a low review which damages our company reputation and as we are a small team is upsetting to see. The DVLA and VCA both have dedicated complaints procedures which I hope you have also left similar reviews. I can not see any of the mistakes you mention, apart from the HMRC putting the model that you applied with and not the actual denomination of the vehicle you purchased. We hope you are now enjoying the campervan.

Beoordeeld met 5 van de 5 sterren

I couldn't fault this company at all

I couldn't fault this company at all. From start to finish SMC were attentive, knowledgeable, professional and helpful. They pretty much think of everything that's required for an easy process. Special shout out to Kingsley and his exceptional support, knowledge and patience. I'd give them 10 stars if I could. Thank you SMC.

20 december 2023
Review zonder uitnodiging
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Antwoord van ShipMyCar.co.uk

Thank you so much for your comments! We hope you are enjoying the car. Have a very Merry Christmas and Happy New Year

Beoordeeld met 5 van de 5 sterren

Shipping to Delivery - Professional & Perfect

From initial shipping, tracking the ship across the ocean, receipt to the workshop, all the work they did. Some delays beyond their control -IVA etc, but well communicated and taken care of .

End of the story, car delivered to my house, in perfect condition and runs great :)

18 oktober 2023
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you for your review it is much appreciated!

Beoordeeld met 5 van de 5 sterren

SMC provided a really easy Customs and…

SMC provided a really easy Customs and NOVA declaration for my privately imported car. They couldn't do enough to help me and I was able to talk to a real person with ease. Highly recommended!

5 oktober 2023
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you so much for your comments, much appreciated. Please let me know if we can assist in any way with registration :)

Beoordeeld met 5 van de 5 sterren

All round excellent

Shipmycar were helpful (Nick), made a difficult process easy and were very quick with their turnaround. I would
definitely recommend them. Also their price is very reasonable aswell. Well done Shipmycar.co.uk.

8 augustus 2023
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you so much for your review, it is much appreciated!

Beoordeeld met 5 van de 5 sterren

Stress free export/import

Since I couldn't give 4.5 stars - 5 stars it is...
I had an Audi Q5 shipped from South Africa to UK, quoted time frame was 12 weeks from collection, it was ready exactly 15 weeks later - no fault of SMC with DVLA taking more time than they had quoted to actually register the car and shipping delays out of SA.
The whole process was fairly smooth and effortless, initially quoted for RoRo, but since those where no available it was containerised. This seemed counterintuitive to me as I was based in the port city that the vehicle would eventually leave from, but needed to be packed in JHB some 600km away. The hassle was all taken care of, my car was fetched from my door, stored, packed, photo's sent, and then I could track it online all the way to London.
Only reason I would give half a star less is that there was a long period of communication silence between car being collected and it being shipped - I needed to chase regularly and ended up staying in touch with the South African export agent for updates.

Every time I dropped an email or called the office I got a response almost instantly, and getting my car back in the UK was definitely a pleasure!

13 juli 2023
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you for your review of our car shipping and UK registration service, it is very much appreciated 🙏

Beoordeeld met 5 van de 5 sterren

Very professional service

Very professional service. Reasonable price. Our car was arrived from Hk to Uk perfectly. Very Responsive and actively refund the non necessary option service (very surprised)!

14 juni 2023
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you very much for your review

Beoordeeld met 5 van de 5 sterren

I have now used Ship My Car

I have now used Ship My Car, at least 7 times, including shipping from the US, New Zealand, Australia and most recently, South Africa. They have made the process completely painless each time, nothing has been too much trouble, including handling the UK registration process. The portal is superb, easy to use, and makes for fantastic communications. I cant recommend them highly enough, and they will always be my go-to company for moving cars around the world.

Richard Butterfield

27 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

It is rare to meet a company as fast and efficient as this. It has been a pleasure from start to finish.

2 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. Always promptly responded to emails/phone calls. Completed all the necessary modifications to my car to comply with UK regulations, dealt with US agents, shipping company, customs and DVLA seamlessly and provided a useful private portal for uploading documents and checking on progress. Thoroughly recommend them

4 augustus 2022
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you Colin, much appreciated. I hope you are enjoying the car (great colour choice!). All the best, Nick

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. I would definitely use SMC next time and recommend to a friend.

1 augustus 2022
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you Phil, we hope you are enjoying your car

Beoordeeld met 5 van de 5 sterren

1968 Mustang - Michigan USA to Newcastle UK

I would just like to say a big thank you to Nick, Kingsley and the Team at ShipMyCar. In such difficult times they have really made what could’ve been a protracted process very simple and seamless. A 1968 classic mustang that was shipped in September from the USA will shortly be ready for transportation to me in the NE of England. The team were always incredibly proactive in responding to any emails and general queries, and their online portal was regularly updated to enable me to track the journey from start to finish. I couldn’t recommend them enough. Thank you.

27 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a joke !!!

Got a quote for 2 vehicles imported to the uk from south africa .. Quote states collection of 2 vehicles in Bloemfontein to Johannesburg depot (south africa)
Loading of 2 vehicles into container Johannesburg ...
transport 2 vehicles from Johannesburg to durban ( which is the shipping port ) ..etc etc ..paid the quote .. Ship my car contacted the seller of the vehicles in south africa to arrange collection..everything was running like clockwork up until recieving a phone call at 4:55pm on a friday afternoon telling me they had only quoted me for 1 vehicle.. Even though its all in black and white on the quote stating 2 vehicles on every step at every destination ...they then tried to charge me a lot more money and when i questioned it they had nothing other to say apart from we cant do it for what we quoted you ..the quote is only for 1 vehicle ( even though it says 2 vehicles every step of the way ) .. Absolute joke of a company stay clear !!

22 juni 2021
Review zonder uitnodiging
Logo ShipMyCar.co.uk

Antwoord van ShipMyCar.co.uk

Thank you for your review. As discussed rates are volatile and there was an incorrect estimate sent to you. We apologised for the inconvenience and offered a full refund which you took.

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